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CRM Application Specialist

SYNERGIE LEUVEN in LEUVEN
time Online sinds 19 juli 2024 - Vaste jobs

As a CRM Application Specialist, your tasks will include:

  • Administering and configuring CRM systems, including Salesforce and legacy Dot.Net applications, to support business processes and workflows;
  • Managing user access, security settings, and data integrity within the CRM platforms;
  • Implementing customizations and enhancements to meet evolving business requirements, leveraging your expertise in CRM technologies;
  • Providing ongoing support and troubleshooting assistance to users, addressing inquiries, resolving issues, and ensuring optimal system utilization;
  • Developing and delivering training programs and materials to educate users on CRM functionalities, best practices and updates;
  • Acting as a liaison between end-users and technical teams, facilitating communication and driving resolution of user issues;
  • Collaborating with stakeholders to gather requirements, assessing system performance, and identifying opportunities for optimization;
  • Recommending and implementing enhancements to CRM systems, such as workflow automations, custom reports, and dashboards, to improve efficiency and productivity;
  • staying informed about industry trends and best practices in CRM technology, proactively suggesting improvements and innovations;
  • Participating in CRM-related projects, including system upgrades, migrations, integrations, and new implementations;
  • Working closely with cross-functional teams, including sales, marketing, and IT, to define project scope, requirements and timelines;
  • Coordinating with internal resources and external vendors/consultants to ensure successful project delivery, support, and adherence to quality standards;
  • Overseeing the performance of vendors, ensuring alignment with project objectives, timelines and budgetary constraints.

Bedrijfsprofiel:

As a CRM Application Specialist, you will play a crucial role in managing, optimizing, developing, and supporting our organization's CRM.Do you have a blend of technical experience, project management skills and a deep understanding of business needs, and are you ready to be a part of a pioneering company at the forefront of dental technology?Then you might be the person we're looking for!

BW/4HANA Application Analyst - Train Maintenance

YPTO in
time Online sinds 20 juni 2024 - Vaste jobs

Do you thrive in a data-driven environment and enjoy solving complex problems with innovative solutions?Are you passionate about improving train maintenance processes and leveraging data to drive efficiency?If so, then this BW/4HANA Application Analyst role at Ypto is the perfect opportunity for you!

In this key role, you'll be a driving force behind our data and analytics initiatives for the NMBS Train Maintenance Directorate, combining the expertise of Application Owner, Developer, and Functional Analyst.

What You'll Do:

  • Needs Analyst: Uncover the reporting and dashboard needs of NMBS Train Maintenance and translate them into clear and actionable requirements.
  • Solution Architect: Design and develop functional specifications for specific reporting purposes, ensuring they align with business objectives.
  • Industry Expert: Stay abreast of maintenance schedules, immobilization plans, transport plans, and HR-related work schedules, demonstrating a willingness to visit workshops across the country.
  • Reporting Specialist: Provide input and recommendations on reporting techniques to the business, using mockups, proof-of-concepts, and best practices.
  • Quality Assurance Specialist: Validate reports and dashboards developed by internal or external developers, ensuring they meet business standards.
  • Knowledge Base Builder: Document solutions and keep documentation up-to-date, becoming the go-to resource for colleagues and business stakeholders.
  • Roadmap Collaborator: Collaborate with users, suppliers, and other stakeholders to develop and manage roadmaps for improvements, bug fixes, and incident resolution.
  • Technical Expert: Serve as the expert for the applications, reports, and dashboards you manage, providing guidance to colleagues and business stakeholders.
  • Architect Liaison: Ensure alignment with existing business and solution architecture, consulting with Enterprise, System, and Solution Architects as needed.
  • Testing Specialist: Contribute to the development of test scenarios, functional testing, and data cleaning activities.

Technical Application Specialist

MEDIAHUIS in ANTWERPEN
time Online sinds 19 juni 2024 - Vaste jobs

Mediahuis Is Looking for
Technical Application Specialist within our Technology & Product Studio (TPS) department.And we believe you are the right person.


Jobomschrijving

Here’s a Summary of What the Job Entails:

  • You will be part of a cross-functional team and be the sparring partner of choice for the development team, product managers and other stakeholders to understand project requirements and clarify specifications;
  • You are responsible for the realization of requirements and quality delivery of our technologies;
  • You monitor the quality of the applications and their underlying processes by testing in a structured and methodical way using manual test scenarios that you have written out yourself.Your knowledge of SQL is crucial for this.
  • You look at the software delivery process with a critical eye and give suggestions where necessary;
  • You will be part of a cross-functional team and be the sparring partner of choice for the development team, product managers and other stakeholders to understand project requirements and clarify specifications;
  • You are responsible for the realization of requirements and quality delivery of our technologies;
  • You monitor the quality of the applications and their underlying processes by testing in a structured and methodical way using manual test scenarios that you have written out yourself.Your knowledge of SQL is crucial for this.
  • You look at the software delivery process with a critical eye and give suggestions where necessary.