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Clinical Application Specialist Ultrasound - Region BeLux

SAMSUNG BELGIUM in DIEGEM
time Online sinds 21 oktober 2024 - Vaste jobs
Your focus is to increase awareness, drive preference and accelerate clinical adoption, whilst developing and optimizing the customer relationship in order to ensure the long term business growth in the region.In this role, you will be responsible for our Samsung Healthcare Solutions portfolio, with a strong focus on Ultrasound, but also including DR and Healthcare IT solutions.Your responsibilitiesProvide technical and clinical leadership during the pre sales process by demonstrating full range of Ultrasound products, including product capabilities and benefits to customers and prospects to drive revenue within the regionServe as a subject matter expert, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forwardAdvance new product (NPI) features and clinical techniques; partner with customers to increase awareness, drive preference and accelerate clinical adoptionResponsible for organizing and executing events in the region, including product demonstrations during workshops, symposiums, webinars, hands on training courses, etceteraSupport trade shows, conferences, symposia, workshops, etcetera by performing product presentations and demonstrationsBuild strong and lasting business relationships with all key opinion leaders and other influential stakeholders Regular contact with users to ensure the product/system settings are at the highest level of performanceContinuous monitoring of the competition, trends and market landscape and developing strategies to improve sales and increase market shareSupport the creation of marketing collaterals, including success stories, white papers, use cases and customer testimonialsCollaborate with Product Management for product related feedback and enhancement requests

IT Support Specialist

MICHAEL PAGE INTERNATIONAL (BELGIUM) in BRUSSEL
time Online sinds 18 september 2024 - Vaste jobs

Our client is a leading global law firm, advising clients on significant transactions and disputes.They are looking for an IT Support Specialist to take part in the firm's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:

  • Providing world class customer service to their lawyers and office personnel.
  • Execute the effective and timely delivery of IT services.
  • Interact effectively with all customer constituencies.
  • Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
  • Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
  • Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
  • Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
  • Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
  • Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
  • Encourage and promote team work between local, regional, and Global Services IT resources.
  • Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
  • Participate as an active team member on IT projects to which assigned.
  • Interact with external vendors.
  • Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.