CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction.The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment.More information can be found on the corporate website: www.cnhindustrial.com
Role & Responsibilities:
In support of CNH global goals and beliefs, reports to the CBS Global Academy leader, to be the global reference on the core CBS+ Academy Competence and Training process.
Provide methodological guidance on the best way to build the effective training packages, that deliver knowledge and practical application simultaneously (Kaizen / training packages, communities of practice, mentoring, storytelling process, …)
Validate the training packages provided by the CBS Regional teams and Global/Regional Subject Matter Experts regarding content and flow alignment with the methodological guidelines provided.
Collect feedback from participants and recommend items to be shared to the CBS specific Subject Matter Experts (SMEs) across the globe for the training material enhancement, following up to guarantee proper integration.
Create and maintain the process to certify experts needed by each region/area, with the support of the CBS leaders and SMEs who define the requirements.
Build, then maintain the training calendar for each methodology or tool.
Allocate certified facilitators efficiently to perform the trainings – in person, virtual or hybrid.
Ensure the basic levels of competence growth are certified globally, in line with guidelines provided.
Manage the competences through registration on the CNH LMS (CNH i.Learn).
Create and maintain the process to collect Best Practices from Kaizen, innovations, RCPS… and have them validated by experts.
Ensure that validated best practices are converted into effective knowledge articles and training materials, to facilitate extension.
Monitor & continuously improve the overall Best Practice process Extension to Point of Impact globally, to sustain and accelerate improvements of Focused Five results.
Objectives / What Winning Looks Like:
· Highly effective training/Kaizen, best practice, Mentoring, Storytelling Process with contents which enable impactful and easy to facilitate learning experiences while delivering tangible improvements at point of impact.
· An Efficient Global Competence Certification process which supports a self-learning organization.
· A globally integrated, simple and efficient training management Process, supported by a system.
· Global and Regional “Communities of Practice”: employees who interact with each other for their pursuit of a common practice across organizational boundaries and departments.
· Increased levels of employee satisfaction and active engagement on the continuous improvement contributions.
· Accelerated rate of improvement in functional KPIs aligned to Focused Five (Safety, Quality, Delivery, Profitability, Customer Advocacy).
