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customer service representative IT/ENG - Chemistry - Antwerp

PAGE PERSONNEL ANTWERPEN in HEMIKSEM
time Online sinds 8 november 2024 - Ondernemingsopleiding.
Currently they are looking for a new colleague to expand and support the Italian Speaking Markets (Southern Europe)The company is located in the region of Hemiksem and can easily be reached by car and public transport.OmschrijvingAs Sales Support Representative for the Italian speaking Market (Southern Europe) you are responsible for following tasks:You will be responsible for the entire order to cash process; from order processing and follow up to shipping, invoicing and after salesConfigure the most optimal container/truck loadProvide support to the Account Managers in your regionProduct & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists, in consultation with the account managersYou act as a central point of contact for the distributors in your regionYou are the key figure between the internal organization and the customer.You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing)You will work in close contact with production to avoid peaks in the production and supply chainDaily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM,You will report to the Sales Support Coordinator of your region.