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Software Implementation Consultant

Compusearch in LEUVEN
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Online sinds 9 jan. 2025

The position is a challenging position for someone looking for a varied job within the domain of Business/Service Management software.The position is situated at the crossroads between business and functional analysis, project follow-up, general customer support and software implementation.

Each implementation process is quite intensive in the field of consultancy : understanding the organization at the customer, the ongoing service management processes, alignment with the business needs of the customer environment, coordination with (IT) professionals in the customer environment who help with the final implementation.In addition, there is hands-on pure IT technical expertise needed : configuring, adjusting the product on the basis of parameterization, but also programming and scripting if needed/requested.

  • You will act as a bridge between the customer and the technical consultants;
  • You will work on several projects in parallel;
  • You will perform business and functional analysis of the customer's wishes, which are recorded in workshop sessions that you set up and lead;
  • You will implement the software at new customers, including leading the project team of technical specialists, configuration/parameterization and sometimes creating custom scripts (based on some kind of VB scripting), and (Managing) data migration and integration (interfaces);
  • You will act as a functional and technical point of contact for the customer and occasionally also provide training.;
  • You will be on location with customers in Belgium, or in our client’s offices close to the railway station in Leuven, or working from home.