250 jobs voor service application manager gevonden

Application support / maintenance / management

• Oversee application, escalations, support and availability thru incident and problem tickets handling and resolution
• Oversee regular application maintenance and documentation
• Manage application changes and releases end-2-end, including relevant user and vendor communications, ensuring on-time and quality delivery
• Maintain IT demand / project portfolio for applications in scope
• Manage priorities, work (orders), performance and contracts / SLA's of IT vendors, internally and externally
• Manage application domain budgets, forecasts, invoices and spend
• Manage compliance to internal IT controls and company policies
• Manage local / regional business stakeholder relations and operational governance meetings

Team & talent development

• Manage and develop a team of Application Engineers (10), Project Managers (3) and Service Manager (1)

IT management & transformation

• Participate in the IS&T Management Team
• Standardize practices / processes for application run operations
• Contribute to other key processes and improvements in IS&T MT context

.Manage and develop a team of Application Engineers (10), Project Managers (3) and Service Manager (1).

Application management..Security driven.. You use development tools to efficiently solve technical or business challenges, incl.technology evolution, capacity management, and performance optimization;.

Life cycle management (ALM) en rapporteert hierover.Hiervoor werk je met ITSM processen zoals IT change, knowledge, incident, problem management, … .

As Application Owner you will work within the SPS department, which stands for Sales, Passengers and Security Management.

You will be assigned to the Business Area Rail Information Mobile, which is responsible for delivering and maintaining applications used by operating personnel (Train Managers, Securail agents, Stations personnel).

It covers a wide range of applications: mobile and non-mobile applications, build in-house or externally, running in production or in delivery.These applications will enable the operating personnel to execute all their daily tasks.

As Application Owner Hastus, you’ll be taking care of an external application named Hastus, which is running in production since November 2022.

Responsibilities

In your role as Application Owner Hastus you will have a strong focus on the RUN activities, next to that you:

• Will act as the primary contact point towards the Business Product Manager/Product Owner.
• Have the end-2-end accountability for the technical side of the applications/components assigned
• Collaborate with a wide range of people to identify and define Business needs, understand the Solution Context and develop the Vision, Roadmap and Features required to meet these needs.
• Are in support of managing the full lifecycle of the assigned applications/components from the ideation phase until they are in production as well as to take them out of production when replaced by new technology or obsoletew
  • You manage the financial topics
  • This covers support activities, new features, enhancements
  • Application, infrastructure and network performance
  • Quality control on both functional & technical aspects
     
• Act as an escalation point for incidents, problems and service request within the application portfolio:
  • Take up ITIL roles where relevant.Problem mgt P3/P4
  • Supportive role during major incidents
  • Perform monitoring activities in a reactive way
  • Detect & define monitoring improvements leading to new KPIs
  • Create and ensure knowledge management of his application portfolio including processes and relevant data flows.
  • Ensure industrialization (setup + outsource) of the newly defined monitoring KPIs
  • Ensure correct dimensioning of the network & infrastructure components to cover the required current & future needs
• Have full cost ownership of the assigned application portfolio (OPEX RUN) – CAPEX is managed by the Project Manager (PM)
• Create & comment monthly reporting reflecting application, infrastructure, network & cost.

.Applications for international protection.Integrate components in application.. Delivering good code quality..

A Field Support Operations Associate will be trained into various responsibility but not limited to:

- Spare part(s) distribution of Biosense Webster products.

- Management and documentation of Sales Force application with accuracy.

- Support of logistics task(s) such as Complaint handling, Order fulfillment's (Pick/Pack/Ship), Goods reception, Daily operations activities recommended by the department objectives.

- Work with multiple partners in distribution and Depot service center based in Belgium, Germany, Portugal, Netherlands, and the United Kingdom.

- Takes care of all the necessary actions to facilitate a responsive service to both J&J External customers and internal network of Service Engineers across EMEA, APAC and other regions.

- Guarantee the update of necessary paperwork to facilitate a responsive service.

- Member of a Field Support Team (Back Office) but collaborate with department across the globe.

Tasks:

- Responds to customer inquiries regarding BWI Product installation & Service Processes and coordinates with 3rd party suppliers (Warehouses & repair Depots) when necessary.

- Ensure all activities are recorded within the Service Management System through Daily updates to maintain traceability of BWI products and documentation.

- Review, Update, Prepare and Process Customers Orders using Service Management system application.Mainly through our warehouse team with some exceptions where local Pick/Pack/Ship will be necessary.

- Process daily local goods reception (Visual inspection and segregation) and dispatch to next service provider or return to customer.

- Work with Third Party service provider application for shipments and receiving.

- Work with depot technician to issue Service request demand.Document repair report from Depot center to the Service Management application using adequate training equipment¿s, Work Instructions and guidelines provided by team leader.

- Collects data and prepares for routine reports to management

Bedrijfsprofiel:

Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related products for the consumer, pharmaceutical and professional markets.

NET ontwikkelaars .Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice .

Tevens coach je de.Net ontwikkelaars.Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice.

Tevens coach je de.Net ontwikkelaars.Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice.

Tevens coach je de.Net ontwikkelaars.Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice.

Tevens coach je de.Net ontwikkelaars.Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice.

Integration with other applications/systems..Development/maintenance of applications that reflect the specifications.. Design and development of architecture components and building blocks..

Tevens coach je de.Net ontwikkelaars. Je neemt deel aan de ontwikkeling van een strategische architecturale visie voor ICT en de enterprise architecture practice.

A Cloud Engineer designs, develops, and manages cloud native infrastructure, applications, and services using Infrastructure as Code (Ia.C) principles..Match infrastructure implementation / monitoring / management with software architecture .

The Data and Application Integration Specialist develops, documents and maintains the electronic data interchange (EDI) between the internaly used software solutions and the software used by customers and suppliers..You will work directly with the business owners from various internal and external administrative departments and provide integration analysis, implementation, configuration, administration, troubleshooting.

Match infrastructure implementation / monitoring / management with software architecture.Influence software architecture to simplify / streamline operational management.

Cloud Engineer.Service Description: The Cloud Engineer is responsible for designing, developing, and managing cloud native infrastructure, applications, and services using Infrastructure as Code (Ia.

Your responsibilities Prepare the technical and financial aspects of offers, including pricing and trading conditions.Supporting the sales team by providing advice on technical low voltage solutions, products, systems and applications Performing diagnostics and analysis to make improvement recommendations based on customers’ needs. Contributing technical details and perspectives in at various stages of the service projects and delivering technical presentations, drawings and demonstrations of complex product issues.Offering specialized training on products, solutions and services.

Being familiar with Cloud solutions (Azure or other cloud computing services and DevOps (Continuous Integration and Delivery, Docker, Kubernetes,...) would be an added value.

Coach junior software developer for growth.Contribute to the architecture of the CAS Application.03 Coach junior software developer for growth;.04 Contribute to the architecture of the CAS Application;.

The role

You will be part of the senior management in a key organisation in the Banking Union, and have the opportunity to make a significant contribution to promoting financial stability in the EU.You will lead and manage a directorate responsible for the SRB's corporate services, with approximately 136 staff members, as well as overseeing the Single Resolution Fund.You will also act as a non-voting Member of the SRB decision-making bodies and contribute actively to the agency's mission.

You guarantee an excellent application architecture..You aim for a qualitative integration in our existing IS/IT architecture, when needed..

Create an operational implementation schedule.Organize process analysis with the help of business analysts..

CD).Perform security assessments and reviews of software applications, identify vulnerabilities, and provide recommendations for remediation.Create and maintain the Tickets in our ticket system and follow ITIL best practices (Service Now).Create and update knowledge base for the known issues.Implement and manage security monitoring and logging solutions to detect and respond to potential security threats and incidents in cloud and on premises environments.Collaborate with development teams to integrate security considerations throughout the software development lifecycle (SDLC) in both cloud and on premises environments.Provide support and troubleshoot application as well as infrastructure issues.Design, deploy, and maintain robust and scalable infrastructure in cloud and on premises environments, incorporating security controls and best practices.Send out the notifications to the users in case of Downtime during business hours.Trigger investigations (incident response) in order to identify root causes and prevent potential impacts on the application.Provide Stand by support when required, may include out of office hours upgrades for production.Support, and document automated build and configuration management processes.Ensure comprehensive monitoring of all systems, including creation of dashboards for internal team use.Design and implement automated deployment and release management processes using relevant tools such as Terraform, Git.Lab, ARGO CD, Kubernetes.Diagnose problems observed in test/staging/production environment and propose solutionsBe at standby during weekends on a weekly rotation between 06:00 PM 08:00 AM

T, Azure infrastructure, Migration of cloud applications, Native cloud apps projects, Cloud Dev.Ops and governance model design ….

.You'll setup and improve the application monitoring, coaching the development teams how they can monitor their components and services themselves;.

Support for existing applications..News Development features/existing features.. Installing and deploying new versions of software..