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Business Analyst

ROBERT HALF in ZEDELGEM
time Online sinds 15 november 2024 - Vaste jobs

We're looking for an IT Project Manager/Business Analyst (m/f/x) who will analyze the Financial Services business requirements and define the required Analytics solutions, this by ensuring governance and adherence to the IT standards and platforms and foster the evolution and modernization of Data Analytics solutions.

This role is ideal for someone with a finance or accounting background who is eager to work with advanced tools like SAP, Azure, Qlik.Sense, and Power.BI to drive business efficiency.

Key Responsibilities

Business analyst:

  • To collect the Business Analytics requirements from Financial Services business stakeholders for enhancements and projects.
  • To manage the external providers who are responsible to design, create and maintain a stable, efficient, and high-performance analytics & reporting solutions for Financial Services
  • To define IT Business Analytics solutions with specific reference to IT policy (Standard application and software platform and security)
  • Responsible for the adherence to the IT infrastructure, applications, and services KPI (service / application availability, provisioning times for services and application improvements)

Project manager:

  • To agree the priority of the project and maintenance activities with the FS Business representative(s)
  • To coordinate the activities of the external and internal team members involved in Business Analytics Project/AMS activities ensuring that all the deliverables will be completed on time and in agreement with the business expectations.
  • Coaching and follow-up/management of internal and external stakeholders

Senior Service Reliability Engineer

AXA BELGIUM in BRUSSEL
time Online sinds 7 november 2024 - Vaste jobs

As a Senior Service Reliability Engineer at AXA, you will be a key member of the IT Service Management team, responsible for ensuring the reliability and performance of AXA's applications and systems.You will work closely with development teams to build and maintain reliable solutions, taking proactive measures to anticipate and mitigate potential failures that might impact reliability and performance.

Your deep knowledge of cloud environments, automation via tools, and infrastructure-as-code developments will be essential in achieving high application and service availability and resiliency against failures.In addition to driving a culture of continuous improvement and operational excellence, you will play an active role in emergency response situations.

  • Monitor information and sources to generate alerts and warning on potential issues before they impact the systems or applications.
  • Analyze configuration and behavioral issues and deploy technical solutions typically via tooling automation or infra-as-a-code scripting.
  • Assess reliability criteria and best practices are met and implemented as designed.
  • Drive culture of continuous improvement and operational excellence across the organization, working closely with Dev.Ops, architecture & security.
  • Play an active role in emergency response situations.
  • Participate in the assessment of application and service architecture to ensure reliability, availability, and performance.
  • Contribute to the continuous improvement of architecture by identifying and implementing enhancements to strengthen the reliability and performance of systems.

Service Delivery Manager (SAP)

CAPGEMINI BELGIUM in DIEGEM
time Online sinds 7 november 2024 - Vaste jobs

Key tasks & activities 

As an application(s) team leader you will be a key team member in the service delivery, people management and the client relationship.As you will be responsible of ensuring the qualitative delivery of the agreed services to the partner, you will have to make sure your team will be performing as expected and helping them evolve.Finally, as working with a partner, your engagement in improving the service and innovating will be essential for ensuring a good relationship.

If this driving and facing role is appealing to you let's see what we expect you to bring along:

  • A strong interpersonal & team spirit as we deliver better together
  • Structure in order deliver the appropriate contractual service levels
  • Organization to plan and deliver accordingly
  • Proactive in order to mitigate /detect the risks
  • Good relationships skills as you will have to build a network for improving cooperation
  • Coaching mindset to help your team members evolve.
  • The will to learn & improve, qualitative and Results driven
  • Culturally openminded as we work with Offshore, nearshore and local people in one team
  • Business oriented in order to support our client to perform (IT and Business)
  • Strong communication skills: to manage steering committee & customer daily contacts
  • Language skills: Master Dutch &/or French + English
  • 7-10 years in project or Service delivery experience is required.
  • ITIL V4 certification is a big plus.

Freelance Digital Business Analyst

TALENCIA CONSULTING in BRUSSEL
time Online sinds 9 augustus 2024 - Zelfstandige activiteit

Talen.Cia consulting is currently looking for a Digital Business Analyst for a renowned client based in Brussels.

Please note that this position has 60% of working on new functionalities and 40% of application support.

Tasks:

  • Compile business requirements, both functional and non-functional, for digital applications.
  • Determine and suggest ways to improve the business while using Agile/Scrum methodology
  • Conduct a functional examination of these specifications across the various application components.
  • Analysis of gaps.
  • Write User Stories or requirements based on the analysis; these will serve as the foundation for further grooming and refinement sessions.
  • Support the creation and implementation of test cases.
  • Assure accurate and thorough request and analysis documentation.
  • Ensure that the decisions made have business support.
  • Communication with senior IT technical designers, product owners, project managers, and IT architects.
  • Ensure that the prerequisites (designs, acceptance criteria, etc.) are delivered on schedule in order to ensure a successful sprint delivery.
  • Question the time and financial estimates that the implementation partners have provided.
  • Attend to user requirements, action items, meeting minutes, and project deliverables.
  • Make sure that we work well together with our outside partners for digital application development.

     

Application Support (40%):

  • Guarantee and enhance the stability of the applications by spearheading and monitoring pertinent measures to achieve stability enhancements, such as consistent communication with technical teams (security, architecture, infrastructure, etc.), tracking issues, and conducting root cause analysis.
  • To serve as the primary point of contact for all ongoing requests for assistance and to coordinate with the relevant teams.Work closely in tandem
  • Business User/Owner Application Support: For assigned apps, provide the fundamental analysis necessary to enable second and third tier application support.
  • Support the resolution of functional and technical problems in accordance with a specified severity and prioritization strategy.
  • Keep an eye on the production data integration procedures to make sure the necessary availability.
  • Upkeep of the knowledge repository.
  • During implementations, some flexibility in working hours is necessary.