160 jobs voor service delivery project manager gevonden

#IT #servicedelivery #servicemanagement..

Regio Oostende.#IT #servicedelivery #servicemanagement.

Our client is a major European bank with a presence in nearly 60 countries.
Corporate, Investment and private banking.Is looking for an Senior Support Engineer / Service Delivery Management with knowledge and passion for project management. You will join a small team of 3 people and report directly to the Head of IT Production. As an IT Service Delivery Specialist, you will manage IT infrastructure, support end users, and oversee application service operations.This role involves handling projects, managing service provider relationships, ensuring department financials, and providing occasional comprehensive support.

A small team means a varied, all-round job!

Key Responsibilities:

IT Support:

Provide support to SMEs in End Users Computing and IT Service Operations.
Prioritize, dispatch tickets, and escalate complex issues.
Conduct user training sessions to enhance IT literacy.

Governance:

Contribute to IT policies, procedures, and best practices.
Validate metrics for current processes or projects (KPIs, SLAs, SOPs).
Participate in compliance audits and ensure adherence to global guidelines and governance standards.
Act as a governance contact for specific vendors.

Project Management:

Initiate, plan, and execute IT projects to ensure timely delivery and quality standards.
Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
Monitor project progress, manage risks, and implement corrective measures.

Invoicing:

Collaborate with finance and procurement teams to process IT-related invoices.
Provide financial insights to optimize IT budget utilization.

 

.As an IT Service Delivery Specialist, you will manage IT infrastructure, support end users, and oversee application service operations.Monitor project progress, manage risks, and implement corrective measures..

As an IT Service Delivery Specialist, you will manage IT infrastructure, support end users, and oversee application service operations.This role involves handling projects, managing service provider relationships, ensuring department financials, and providing occasional comprehensive support..

At Sander, we’re looking for a talented and dedicated Project Manager/Service Delivery for one of our partners in Zaventem.

About the company

Join a dynamic service provider in Zaventem specializing in network technologies.The company delivers stable and efficient VPN services worldwide by integrating multiple Internet connections into an unbreakable service.With tremendous growth over the past year, the company is expanding its activities.

Plan, execute, and finalize projects within deadlines and budget.

• Coordinate with stakeholders to define project scope, goals, and deliverables.
• Develop project plans and communication documents.
• Manage changes in project scope and identify risks.
• Ensure project documentation is complete and current.
• Recommend improvements to procedures and policies.
• Liaise with stakeholders regularly.
• Build and grow business relationships vital to project success.

• Create a global workforce of technicians through strong partnerships.

   

Voornaamste activiteiten:.Teamlead: IT Operations, People Management, begeleiding & motivatie.

Lebon IT Services biedt ICT oplossingen voor bedrijven en lokale overheden..Met een team van 41 collega's zijn wij gespecialiseerd in Infrastructure & Networking, Security en Modern Work..

De Last Mile & Service delivery Manager zal verantwoordelijk zijn voor het ‘managen’ van het logistiek netwerk en de onderaannemers ( transporteurs).De “Service Delivery & Last Mille Manager” is.

Je zorgt voor een optimale “end to end service delivery”, inclusief “design, build, run, support” van alle IT services in jouw scope..Je definieert IT service vereisten met alle (interne en externe) stakeholders in SLA/OLA/UC, en verschaft hen met periodieke service rapportering..

The primary role of the SAP Plan To Maintain Project Manager is to work closely with customers to drive the successful delivery of IT projects, particularly around SAP S/4 Asset Management (EAM , IAM, IBP).

The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget.

As Project Manager you will be part of the Project Delivery Service and report to your Team Lead, the Business Area Lead of the Plan to Maintain process.

Key responsibilities

• Leads project delivery from beginning to end;
• Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
• Develop full-scale project plans and associated communications documents following the company’s standard;
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
• Ensure that project meets it’s deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
• Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
• Ensures project or service scope and deliverables are defined and agreed with all relevant parties;
• Liaise with client (SNCB/MNBS), SAP and IT Teams on an ongoing basis;
• Diagnoses and evaluates potential risks and issues throughout the project and executes appropriate plans to mitigate them.Reports regularly to the Team Lead and Stakeholders with regard to risks,
• Be a key member of the overall Project Delivery Services Team

Toegewezen projecten worden opgeleverd binnen budget, volgens de afgesproken fasering, planning, capaciteit en kwaliteit.Deze opvolging situeert zich in alle fazen van het project, van haalbaarheid, voorontwerp, studie over aanbesteding en uitvoering/werf tot oplevering van de werken.

De afdeling bestaat uit verschillende Service Delivery units, een Service Management & Strategy unit, en ondersteunende units voor finance, resource, vendor, security, risk en compliance management.Via ons Digital Lab lanceren we innovatieve projecten. .

.Naast de traditionele ITIL domeinen zoals Incident, Problem en Change Management, Security, Continuity en SLA’s, willen we vooral focussen op de impact van deze processen op de dienstverlening.

.Jouw verantwoordelijkheden als Service Delivery Officer: ..Jouw verantwoordelijkheden als Development Officer: .

Voor onze klant rekruteren wij een Development & Service Delivery Officer om het team te versterken.

• Strategy Implementation: Implement and execute planning and delivery strategies to maintain the lowest total supply chain cost.
• Collaboration with Purchasing: Work with direct materials purchasing to optimize delivery processes from supplier to plant, including aspects such as containers, batches, timing, frequency, and routes.
• Customer Delivery Optimization: Improve customer delivery processes by focusing on containers, batches, environmental concerns, and frequency of returnable containers.
• Cost Calculation and Evaluation: Calculate associated costs and evaluate additional opportunities, ensuring alignment with internal customers for informed product/project decisions.
• Team Communication: Maintain clear, consistent communication with teams across the company, including business development, member relations, and distribution, to facilitate coordination and collaboration.
• Process Optimization: Work closely with the Production Manager to optimize internal processes, identify weaknesses, and develop innovative systems to drive performance efficiency.
• Strategic Analysis: Conduct analysis on strategic decisions related to supply chain management.
• Financial Analysis: Collect and analyze financial data to make projections, drive strategy, and implement new operational initiatives.
• Risk Management: Identify supplier risks and formulate appropriate mitigation strategies with the Global Supply Chain Management (GSCM) team.
• Process Documentation: Ensure process documentation meets all legal requirements and internal procedures.
• ERP Management: Ensure accurate and up-to-date information in the ERP system; lead ERP implementation if necessary.
• Production Balance: Optimize the balance between production lines, available capacity, and customer requests.
• Logistics Management: Manage logistics needs of internal customers and optimize call-off strategies from suppliers in line with the production value stream.

• Strategy Implementation: Implement and execute planning and delivery strategies to maintain the lowest total supply chain cost.
• Collaboration with Purchasing: Work with direct materials purchasing to optimize delivery processes from supplier to plant, including aspects such as containers, batches, timing, frequency, and routes.
• Customer Delivery Optimization: Improve customer delivery processes by focusing on containers, batches, environmental concerns, and frequency of returnable containers.
• Cost Calculation and Evaluation: Calculate associated costs and evaluate additional opportunities, ensuring alignment with internal customers for informed product/project decisions.
• Team Communication: Maintain clear, consistent communication with teams across the company, including business development, member relations, and distribution, to facilitate coordination and collaboration.
• Process Optimization: Work closely with the Production Manager to optimize internal processes, identify weaknesses, and develop innovative systems to drive performance efficiency.
• Strategic Analysis: Conduct analysis on strategic decisions related to supply chain management.
• Financial Analysis: Collect and analyze financial data to make projections, drive strategy, and implement new operational initiatives.
• Risk Management: Identify supplier risks and formulate appropriate mitigation strategies with the Global Supply Chain Management (GSCM) team.
• Process Documentation: Ensure process documentation meets all legal requirements and internal procedures.
• ERP Management: Ensure accurate and up-to-date information in the ERP system; lead ERP implementation if necessary.
• Production Balance: Optimize the balance between production lines, available capacity, and customer requests.
• Logistics Management: Manage logistics needs of internal customers and optimize call-off strategies from suppliers in line with the production value stream.

Als Service Delivery Manager:. . .Bepaal en bewaak je de praktische aanpak van werkprocessen van het dienstencentrum (Request Fulfillment, Incident Management, Change en release management, …)..

Scouting new service providers and negotiating contracts for software development and allied services..Overseeing projects, capturing business leaders requirements, setting delivery priorities, and making schedule adjustments to meet delivery goals..

Je organiseert/participeert periodieke klantenmeetings (conform het service contract)..Je bent verantwoordelijke voor het beheer van de technische documentatie na oplevering project in ondersteuning aan SAM..

Our partner's global expansion requires enhancing installation capabilities, allowing you to contribute to their growth by developing an operational workforce worldwide.This role may involve occasional travel to collaborate with subcontractors and build strong partnerships.RolePlan, execute, and finalize projects according to strict deadlines and within budget.Coordinate with internal and external stakeholders to define project scope, goals, and deliverables.Develop comprehensive project plans and associated communications documents.Proactively manage changes in project scope and identify potential risks.Ensure project documentation is complete, current, and stored appropriately.Recommend improvements to existing procedures, strategies, and policies.Liaise with project stakeholders on an ongoing basis.Build, develop, and grow business relationships essential to project success.Create a global workforce of technicians by establishing solid partnerships. 

As a Project Manager with experience in implementation of SAP projects, you are responsible for one or several projects from Initiation to closure, you will manage the delivery of the projects assigned in terms of scope, time, budget and quality.The projects will mainly be situated within the ERP domains and corporate services,

What do we expect from you?

As a hands-on Project Manager being part of the SAP Customer Service, HR & Finance team.

• You manage the overall scope definition, planning, staffing, and delivery until closure of the SAP/ERP (or other IT related) projects on time, within budget and in accordance with the guidelines and standards as defined by the PDS PMO (B-PM²)
• You assure proper project organization and assist in administrative tasks:
  • Manage Resource Planning
  • Monitor Project Performance and Progress
  • Manage Budget & planning
  • Manage Risks & Issues
  • Use project templates and standards
  • Create presentations, reports and dashboards
• Communicate with project stakeholders to manage expectations on project deliverables

As a Project Manager, you will demonstrate and promote our company values, known as PRO'S:

Professionalism, Respect, Openness to entrepreneurship, Sense of collaboration.

 

Inleiding.De afdeling I&T Operations is verantwoordelijk voor de dagdagelijkse werking van alle Informatie & Technologie componenten zoals laptops, netwerk, telefonie, datacenter infrastructuur en applicaties (1st level support).

Production of solution and service designs.Ensuring solution and service designs are aligned with business needs and support Enterprise Architecture roadmaps and IT strategies.

.Project Delivery:..Monitor project performance and implement improvements. .Ensure successful delivery and management of client projects.

Our partner is global leader in the food industry.This company is dedicated to improving quality of life by providing a range of innovative services and solutions across various sectors.Their expertise and commitment to excellence align perfectly with our mission, ensuring exceptional value and satisfaction for our clients.

Role

• Design and Develop: Architect and build scalable cloud applications using Java and Azure services.
• Cloud Solutions: Utilize Azure services like Azure Functions, App Services, and AKS.
• Integration: Implement and integrate APIs and microservices.
• Performance: Monitor and optimize application performance and scalability.
• Security: Ensure robust security measures and conduct regular security assessments.
• Collaboration: Work with cross-functional teams and mentor junior developers.
• Continuous Improvement: Stay updated with Azure advancements and drive process improvements.
• Troubleshooting: Diagnose and resolve technical issues efficiently.
• Documentation: Maintain comprehensive technical documentation.
• Project Management: Participate in project planning and ensure timely delivery of milestones.

 

Deelname aan wekelijkse, operationele calls met klanten.Opvolging van cargo, documentatie en opmaak van estimaties van minsterns één rederij of klant.