141 jobs voor technical sales support manager gevonden

In this position you will have contact with different peole, both internal and external, and you will perform both technical sales and product management tasks.Technical sales support:Handling technical questions from customer distributorsSearching for alternative products and explaining differences between productsProviding technical product information such as specifications, test reports, environmental reports (Ro.HS, Reach, Conflict Minerals, Full Material Declaration, Certificate of Material, Certificate of Temperature, UL/CSA/TUV/VDE certificates) and material data sheets on requestHandling and maintaining various documents: project sheets, product requests, special test reports and letters of requestsManaging communication with the Engineering Center in Belgium and Japan and other parties on technical topicsInforming external sales, customers and distributors about new products and product informationDetermining the in house shelf life of productsProduct management:Preparing and giving training and presentations to customers and distributors, together with a sales colleagueKeeping the website up to dateBedrijfsprofiel:This Japanese multinational is a world manufacturer of electronic connectors.

Dan ben jij misschien wel dé technical sales support die we zoeken!In deze dynamische rol zul je samenwerken met diverse partijen, zowel intern als extern, en je bezighouden met zowel technical sales als product management taken.Technical Sales Support:Beantwoorden van technische vragen van klanten en distributeursVoorstellen van alternatieve producten en uitleggen van de verschillenLeveren van technische productinformatie zoals specificaties, testrapporten, milieudocumenten (Ro.

Delivering customer support, promptly addressing inquiries and feedback, collaborating with sales and technical teams, managing office supplies, and contributing to team business development in Diegem.

Client Details

Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.If you're passionate about working in IT, here's why you'll thrive in this role.

In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.

Description

Responsibilities:

• Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
• Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
• Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
• Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
• Manage office supplies inventory, ensuring adequate stock levels and organization.
• Participate in shaping and executing office policies and procedures.

You analyze requests and summarize them.

You develop proposals for technical requests and projects in collaboration with the responsible Key Account Manager to achieve the best balance of 'budget – scope – timing,' in line with the client's needs.

During the bidding process, you draw on various support departments such as engineering, logistics, HR, SHEQ, finance, etc.You coordinate their input and deliverables, respecting deadlines, to create a structured and high-quality proposal that meets both external and internal expectations.

You regularly consult with the responsible Key Account Manager and the sales support team about the proposed solution and make adjustments as necessary.

You gather the necessary cost inputs, prepare a price calculation, and discuss it with the Key Account Manager and/or management.

You submit proposals/tender documents accurately and on time after internal approval and follow up on the proposal with the Key Account Manager.

You respond to internal and external questions and make adjustments as needed.

You always act as a proud Sarens Ambassador and provide general sales support to the group.

Company:

Our client is the global leader and reference in crane rental services, heavy lifting, and engineered transport.

They have the noble mission to be the reference in crane rental services, heavy lifting, and engineered transport for our clients.

With state of the art equipment and value engineering, they offer creative and intelligent solutions to today's heavy lifting and engineered transport challenges.

Collaborate with external partners, such as other agents, to ensure effective sales strategies and customer support..Develop and manage sales budgets, forecasts, and performance metrics, monitoring and analysing sales performance to identify areas for improvement and growth..

You secure the long term customer relationships for the recurrent consumables of targets, including after sales services.You explore new businesses for the newly developed technologies.

Als Technical Commercial Support Coordinator ondersteun je de Technical Business Development Manager in hetdagdagelijkse werk en coördineer je voor de sales teams en voor de technical trainers de (technische)ondersteuning van onze klanten.• Je optimaliseert de administratieve flow rond klachtenbehandeling en zorgt voor de nodige follow up• Je beheert het nieuwe PIM (Product Information Management) systeem “Inriver”: Je zorgt voor eenefficiënte transitie naar dit nieuwe systeem en je houdt het verder up to date.

As key person between external suppliers and our sales team, you are the end-to-end responsible for the product range : o You manage the contacts with external suppliers o Analyse, propose and manage the product portfolio o Develop and implement product pricing and positioning strategies o Decide on and manage the replenishment and stock levels of our Belgian warehouse o Act as technical expert and support of our sales team As internal expert for this product range, act as a product evangelist to build technical expertise in our sales team Drive product launches including working with our suppliers, our sales teams, and customers Accompany our sales team at customers and fairs to solicit feedback on company products and services, explore new products and monitor competitors for this product line Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Create buy-in for the product vision both internally and with key external partners Evaluate promotional plans to ensure that they are consistent with product line strategy Support customer service for direct business and trade

Je wordt graag uitgedaagd door een breed scala aan technische oplossingen en problemen die je uitvoert voor een sterk, internationaal B2B merk.Van achter je bureau op de technische afdeling sta je in nauw contact met een verscheidenheid aan klanten (installateurs, IT managers, groothandelaars) alsook collega’s vanuit de internationale sales , marketing , field eingeer en RMA teams..

Your responsibilities Prepare the technical and financial aspects of offers, including pricing and trading conditions.Supporting the sales team by providing advice on technical low voltage solutions, products, systems and applications Performing diagnostics and analysis to make improvement recommendations based on customers’ needs. Contributing technical details and perspectives in at various stages of the service projects and delivering technical presentations, drawings and demonstrations of complex product issues.Offering specialized training on products, solutions and services.

.Je fungeert als eerste aanspreekpunt voor technische ondersteuning voor collega's, klanten en partners via telefoon en e mail..

We are looking for driven individuals who want to bring their innovative ideas to our client active in advanced electrical solutions.

What you will do:
* Technical Support: Help customers and teams with questions about Thermal products via phone, email and online chat.
* Develop Opportunities: Work with customers to identify and realize sales opportunities.
* Efficient Demand Handling: Process customer inquiries and quotes quickly and accurately through various communication channels.
* Quotation Management: Create and maintain quotations in the ERP/Salesforce system.
* Complaint Handling: Assist in handling technical complaints and escalate as needed.
* Marketing Support: Assist the marketing department with technical training and proofreading of marketing materials.

Support planners, architects, consultants, installers, contractors, specialty distributors and representatives with extensive technical expertise.

Your Responsibilities:
* Pre-design and Design: Deliver and coordinate design deliverables.
* Quote Management: Manage and create quotes for configured and custom products.
* Installation Support: Resolve installation issues and provide start-up assistance via phone, virtual meetings and written communication.
* Product knowledge: Master software and develop technical simulations, such as heat loss calculations.

You secure the long term customer relationships for the recurrent consumables business of targets (used as coating materials), including after sales services..You explore new businesses for the newly developed technologies..

After preparing the quotations, you follow them up closely.You offer the necessary technical sales support for questions and always strive to provide a substantiated answer.You will provide technical and commercial support during machine demonstrations at customers' locations or in your own demo center.For this Key Account Manager position, all communication is in Spanish and English.You negotiate with customers to finalize sales contracts.

.Je fungeert als eerste aanspreekpunt voor technische ondersteuning voor collega's, klanten en partners via telefoon en e mail..

As a Technical Admin Support Member, you will assist our different departments in their daily operations.

What will be your responsibilities?

Equipment Management:

• Management of inventory
• Shipment of demo units
• Ordering materials for Sales/Tech members

Marketing Support:

• Supporting new product releases
• Shipment of materials for fairs or exhibitions

Administrative Support:

• Supporting with data input
• Other general administrative tasks

Bedrijfsprofiel:

A leading Japanese multinational excelling in cutting-edge technology products including sensors, microscopes, laser markers, and vision measurement systems.Renowned as a global powerhouse in the automation sector, they spearhead the delivery of precision and groundbreaking solutions to businesses across the globe.

- Voorbereiding van studiedossiers in samenwerking met klanten
- Opstellen en opvolgen van offertes voor standaardproducten
- Ondersteuning van field sales distributie en Sales Manager
- Coördinatie met interne en externe diensten voor klantgerichte oplossingen

The Product manager is responsible* to support the product related business development in different countries/regions* to follow up the sales performance in different countries/regions* to share and implement the product strategy per country/regionYou drive and achieve business results (growth and profitability) to reach the yearly budget and long range plan.Key Accountabilities:* Active participation to the implementation of the Cream filling strategy within the defined regions/countries in order to drive the sales of the category* You do Joint market/customer visits with local sales teams to identify new business and innovationopportunities* You monitor the sales performance of the category in terms of volume, sales, margin evolution,customer penetration, … You propose, agree and roll out corrective actions or acceleration plans withlocal organizations and regional direction.* You actively drive business development (markets, channels, customers) by customers visits, customerpresentations, training, exchange of best practices.* You actively inspire and support the local teams through sharing best practices and trainings.* You develop sales and product communication support tools in line with the Group communicationstrategy.* You manage relationships and partnerships with internal and external stakeholders to share theproduct vision, create involvement at different organizational levelsCurious what to expect as a Product Manager at Puratos?Watch the journey of Charlotte De Montalembert, Product Manager for Sourdough:https://www.youtube.com/watch?v=QAKu.

- Voorbereiding van studiedossiers in samenwerking met klanten
- Opstellen en opvolgen van offertes voor standaardproducten
- Ondersteuning van field sales distributie en Sales Manager
- Coördinatie met interne en externe diensten voor klantgerichte oplossingen

- Voorbereiding van studiedossiers in samenwerking met klanten
- Opstellen en opvolgen van offertes voor standaardproducten
- Ondersteuning van field sales distributie en Sales Manager
- Coördinatie met interne en externe diensten voor klantgerichte oplossingen

- Voorbereiding van studiedossiers in samenwerking met klanten
- Opstellen en opvolgen van offertes voor standaardproducten
- Ondersteuning van field sales distributie en Sales Manager
- Coördinatie met interne en externe diensten voor klantgerichte oplossingen

Een bedrijf gelegen in Kampenhout zoekt een gemotiveerde Technical Sales Support/Product Management Medewerk(st)er.Als wereldwijde producent van elektronische verbindingsstukken, hebben jouw taken directe impact op de tevredenheid van onze klanten in de Benelux, Scandinavië, Italië, en nog veel meer.Jouw taken omvatten:

• Technische ondersteuning bieden aan klanten en distributeurs, inclusief het vinden van alternatieve producten en uitleggen van productverschillen.
• Verstrekken van technische documentatie zoals specificaties, testrapporten en certificaten op aanvraag.
• Beheren van projectdocumentatie, productverzoeken en communicatie met het Engineering Center en andere partijen.
• Informeren van externe verkoopteams, klanten en distributeurs over nieuwe producten en updates.
• Evalueren van de interne houdbaarheid van producten.
• opleidingen/presentaties voorbereiden en geven aan klanten/distributeurs
• website up to date houden

 

 

 

Trefwoorden: Technical sales techniek maritiem engines .Je voorziet klanten en collega's van technisch advies.. Heb jij een maritieme ervaring genoten?.

Customer care: Bieden van technische ondersteuning aan klanten..Onze Technical Support Engineers staan gedurende de werkuren altijd paraat voor technische ondersteuning op diverse terreinen:..

You will develop engineering policies, standards, best practices and procedures at customer sites for all Industrial Divisions..You will interact with business leadership of Benelux representing Engineering..

.Designing tailored solutions, engaging with customers, and providing comprehensive support with technical advisory.

Provide market feedback to inform product development..Ensure client requirements are met by technical teams...Implement marketing campaigns to support sales..

Resolve incidents and service requests according to our processes Execute projects within scope, ensuring technical feasibility and meeting deadlines Stay updated with technological advancements Develop into a subject matter expert and assist colleagues with complex issues Build strong client relationships as a trusted technical advisor Provide technical support to the sales team Participate in technical discussions with clients Be part of the 24×7 support team..Company:My client is an IT multi service provider based in Brussels South.