11 jobs voor Brand Ambassador gevonden in Brussel (Regio)

DescriptionThe company is growing, in Belgium and internationally, which is why today they are looking for someone to manage clients relationships and work on several projects for their development in Germany, France, The Netherlands, etc.from the Brussels office.In a nutshell:You are the first point of contact for the clients, answering their questions, maximising their satisfaction and acting as a brand ambassador to prospects and existing clients in Bto.

DescriptionThe company is growing, in Belgium and internationally, which is why today they are looking for someone to manage clients relationships and work on several projects for their development in Germany, France, The Netherlands, etc.from the Brussels office.In a nutshell:You are the first point of contact for the clients, answering their questions, maximising their satisfaction and acting as a brand ambassador to prospects and existing clients in Bto.

From the Brussels office.In a nutshell:..B.You work with your team to develop the activities with pillars such as brand image, customer journey and strong brand experience.

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success.We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Field Service Engineer 

Are you ready to join a dynamic team and make an immediate impact?We are seeking Field Service Engineers to provide temporary support to our operations If you have a passion for hands-on technical work and customer service, this could be your next exciting opportunity!

Key Responsibilities:

• Installation & Maintenance: Set up and conduct minor repairs on copiers and printers.
• Customer Support: Provide on-site technical assistance to customers across various locations in Belgium.
• Troubleshooting: Diagnose and resolve issues efficiently to minimize downtime.

Location Requirements:

We are currently prioritizing candidates in the following regions:

• Liège / Province of Luxembourg
• West-Flanders
  Other locations may also be considered based on candidate availability and suitability.

 

Your Mission.As an ITS Officer, you will:.

Productassortiment voor alle merken van Roularta, waaronder Women (Libelle, Flair,…), News & Business (Knack, Trends,…) en lokale merken (De Zondag, KW,…).Je selecteert de juiste producten voor verschillende doelgroepen, van een passend boek voor Libelle lezers tot een exclusieve wijn voor Knack lezers..

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success.We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Are you a tech-savvy problem solver with strong interpersonal skills?Do you thrive in dynamic environments and enjoy supporting IT solutions that make a difference?If so, we have the perfect role for you!

Your Mission

As an ITS Officer, you will:

• Deliver fast and effective IT support (by phone, remotely, or on-site) to ensure high customer satisfaction.
• Troubleshoot and resolve reported IT issues, escalating complex or urgent problems to third parties when necessary.
• Monitor and manage hardware, software, and network issues for clients.
• Assist colleagues with the installation of non-complex devices (laptops, desktops, mobile devices) and handle more advanced setups (servers) following established procedures.
• Support ITS portfolio applications and take ownership of one or more applications.

• Document supported applications and contribute to building a robust knowledge base.

   

Online/digitaal community building

• Je beheert samen met onze stafmedewerker contentmarketing & stafmedewerker digitale marketing & communicatie onze online kanalen (website, Twitter, Instagram, Youtube, Facebook en Linkedin);
• In samenwerking met de stafmedewerkers van team MARCOM en met collega’s binnen de organisatie doe je aan contentontwikkeling op basis van onze MARCOM-strategie die in maandelijkse communicatieplannen wordt gegoten.Je stelt concrete concepten en formats voor waarbinnen die contentontwikkeling vorm krijgt;
• Je doet aan tijdige en kwalitatieve contentplanning op de verschillende kanalen.Om dat te doen krijg je de kans te werken met een professionele tool (Kontentino);
• Je wordt binnen team MARCOM verantwoordelijk voor het voorbereiden en uitsturen van CRM-nieuwsbrieven naar voor Familiehulp relevante doelgroepen en communities;
• Per trimester zorg je voor een overzicht van de impact op onze kanalen: je brengt onze best scorende posts in kaart, zorgt voor een groei van onze volgers en volgt die groei op en vergelijkt ons met onze concullega’s;
• Samen met de stafmedewerker contentmarketing en stafmedewerker digitale marketing en communicatie ontwikkel je een kwalitatief tag-beleid voor onze kanalen;
• Je bent verantwoordelijk voor het conversatie & reputatie management van Familiehulp: je gaat in gesprek met onze volgers, bewaakt de goede (online) reputatie van onze organisatie, vangt vragen van volgers op en wijst hen (indien nodig) gericht door.

Event management/support

• Samen met de manager marketing en communicatie bouw je een aanbod uit van (kleinschalige) events voor onze regio’s en entiteiten rond relevante maatschappelijke thema’s die aansluiten bij de missie, visie en waarden van Familiehulp;
• Je wordt voor regio’s en entiteiten binnen team MARCOM het aanspreekpunt voor ondersteuning en praktische zaken rond events: opmaken van checklists, registratie van aanwezigen, opstellen van een communicatieplan, zorgen voor het nodige PR-materiaal, catering, advies rond de aanwezigheid van een fotograaf, videograaf, …

Uitbouw Brand Community (intern)

• Voor Familiehulp als organisatie word jij binnen team MARCOM het aanspreekpunt voor alle initiatieven die genomen worden rond ‘image & reputation building’ en merkpromotie.Een voorbeeld daarvan is ambassadeurschap (brand ambassadors);
• Samen met de manager marketing en communicatie en met de stafmedewerkers van team MARCOM garandeer je de koppeling tussen die initiatieven en de bredere MARCOM-strategie.

You act as an ambassador of the company mission, brand, and product..You develop long term relationships with key in region partners.. You partner with sales, onboarding and account management teams to smoothly activate the best restaurants..

Maintain brand integrity: Serve as a company ambassador, protecting and enhancing the company's reputation in all customer interactions..People management in the future.

Communication must be clear and concise in all three languages, ensuring no misunderstandings, especially during high pressure situations.Coordinate across various departments (e.g., operations, technical support, management) and stakeholders, providing updates and managing expectations.Problem Solving & Prioritization:Take ownership of issues and tickets within the dispatch system (Service.Now), ensuring they are resolved within a short timeframe.Demonstrate excellent problem solving skills by identifying and addressing issues promptly, keeping service interruptions to a minimum.Manage incoming requests and demands, sorting through urgent and non urgent matters, always staying on top of the bigger picture while handling the details.Traffic & Operational Flexibility:Stay updated on traffic issues, construction zones, and other logistical challenges that may affect the technicians’ movements.Ensure technicians are flexible and adaptable, taking into account unexpected changes such as traffic jams or urgent rerouting.Maintain composure and ensure operations continue smoothly despite external challenges.Leadership & Team Management:Manage and provide direction to 14 technicians across Belgium, ensuring clear communication and efficient workflows.Maintain authority when necessary, ensuring that technicians adhere to schedules, protocols, and operational procedures.Foster a positive and collaborative environment, supporting the team when challenges arise.IT & Systems Management:Work with Microsoft tools (Excel, Outlook, etc.) to manage dispatch planning, reports, and team communications.Use Service.