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IT Support Specialist - Insurance Sector

Michael Page International (Belgium) in BRUSSEL
Vaste jobs
Online sinds 13 jan. 2025

Our client is a leading insurance company.They are looking for an IT Support Specialist to take part in the company's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:
 

  • Providing world class customer service to their staff.
  • Execute the effective and timely delivery of IT services.
  • Interact effectively with all customer constituencies.
  • Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
  • Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
  • Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
  • Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
  • Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
  • Encourage and promote team work between local, regional, and Global Services IT resources.
  • Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
  • Participate as an active team member on IT projects to which assigned.
  • Interact with external vendors.