291 jobs voor customer application gevonden

Handling (filtering) calls from the dep The function includes: Planning Follow up and schedule of the application engineers giving customer training Coordinate with Sales and Installation Coordinator the trainings for customers for the Application support.Follow up and schedule the Application engineers invoicing preparing and sending invoices. Preparing and sending credit notes.follow up invoicing registering and recording various data such as: hours worked (service reports). Data from visit reports expense reports, holidays, data from the planning board.outgoing and incoming invoices. Customer file and machine file in the service databases.administrative work such as: archiving various documents. Preparing meetings and taking minutes.internal memos, correspondence and order forms. Booking hotels.ordering purchases of service. The incoming and outgoing mail (including the service reports).monthly reports data support.

As an Application Engineer, you are a key figure within our team, responsible for the technical support of our OEM (Original Equipment Manufacturer) customers' and partners' applications.

• Technical Support:
  You assist and collaborate with customers, providing innovative solutions as a hydraulics expert.
• Project Coordination:
  Together with sales managers, you ensure a smooth start-up and implementation of new hydraulic systems for customers.Knowledge of control techniques is an advantage.
• Validation and Reporting:
  You coordinate and perform necessary measurements for technical validation.After every start-up, you draft a detailed report to share with the project, product, and sales teams.
• Problem-Solving and Optimization:
  You work alongside colleagues to solve technical problems and improve systems and components by combining your experience with new insights.
• Software Integration:
  For software-related projects, you ensure that the requirements of hydraulic systems are translated into software functionalities.You collaborate with the software development team to find optimal solutions.
• Training and Optimization:
  You provide technical training to customers on new applications and advise them on optimizing existing applications for future challenges.
• Warranty and Claims:
  As a hydraulics expert, you are responsible for validating warranty and claim requests.

Development and cultivation of relationships with key customers' technical staff and leadership ..

What challenge lies ahead of you?

As International Technical Sales Support, you will be responsible for a portfolio of about 100 regular international customers.

• You prepare custom quotes and forward technical data sheets.
• Send quarterly updates of our new prices to existing customers.
• You will update the forecast so that production can take this into account.
• You will have regular contact with technical specialists and marketing colleagues in the USA.

.You provide technical and application support to our customers. You take care of the repair, maintenance and validations of high end laboratory equipment.You do this mostly at the customers’ site.

· Technical Capabilities: Strong mechanical engineering skills; an engineering degree is not required, but relevant technical experience is essential..· Industry Experience: Experience with CNC machining and cutting tool applications is highly desirable..

.Handling phone calls and emails: responding to the customer's inquiries and intervening parties..Updating the customer and all other parties involved. .Monitoring and controlling agreements with all parties involved.

Manage the full order process, including receiving, processing, and confirming orders..Plan and coordinate customer deliveries, monitor stock levels, and proactively offer available materials..

Netcall empowers organizations across financial services, insurance, local government, and healthcare to achieve meaningful digital transformation.Through its Liberty Create platform, a low code, visual development tool, the company develops solutions that are truly transformational for its clients..

Perform routine operations: account creation, access management, configuration..Monitor application availability and performance..

Customer oriented processes: improve the customer oriented functionality of the application, including maintenance planning, reporting, and SLA tracking.training and support: provide training and support to employees so they can make the most of the tool.

Our client is an international company specializing in digital solutions that enhance employee well-being and purchasing power.By offering a range of services tailored to workplace needs, it helps organizations improve engagement and satisfaction.They are looking to reinforce their support team with an IT Support.

User Support and Assistance

• Respond to user requests and incidents related to business applications (via ticketing system, phone, email).
• Diagnose, analyze, and resolve application issues.
• Escalate complex incidents to development teams or software vendors.

Application Administration and Maintenance

• Perform routine operations: account creation, access management, configuration.
• Monitor application availability and performance.
• Apply updates and patches in coordination with technical teams.

User Training and Support

• Provide training sessions on application usage.

• Suggest improvements to enhance the user experience.

   

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

.Keywords: customer support advisor, customer service, call agent, customer service representative..Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

.Keywords: customer support advisor, customer service, call agent, customer service representative..Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

We are looking for an Application Analyst & Support for one of our customers, a major player in its sector.You will be joining a dynamic team responsible for optimising and supporting business tools.

This role is ideal for an analytical, inquisitive and solutions-oriented professional with an affinity for technology and an excellent sense of service.

Your role will involve supporting applications, analyzing and testing new solutions, monitoring systems performance and contributing to their optimisation.

Your responsibilities will include

Analysis & Testing

• Participating in the testing and analysis phases of new solutions.
• Contribute to the development of reporting systems and tools.

Support & User Assistance

• Managing requests and incidents via a ticketing system.
• Providing functional support to internal and external users.

Performance monitoring

• Monitoring and optimising daily processes linked to the applications.
• Analysing any anomalies and proposing appropriate solutions.

Improvement & Optimisation

• Contribute to the development of business tools in conjunction with the technical teams.

• Acting as a key contact for suppliers on interface adjustments and tests.

   

Identify the customer's needs
Define technical solutions in relation with the client's projects
Advise the customer on products choices
Quote the customer's needs
Follow up your quotes
Follow up your customer's orders
Assemble a technical presentation model

After an extensive training, you will be integrated in the team that assists our Sage Customers : Accounting, Electronic Banking, Fixed Assets, Sales & Purchase Management, Electronic Invoicing.; .Apprehend all the functionalities of the.

After an extensive training, you will be integrated in the team that assists our Sage BOB Customers : Accounting, Electronic Banking, Fixed Assets, Sales & Purchase Management, Electronic Invoicing.; .Apprehend all the functionalities of the.

Main responsibilitiesOwnership of account management for existing and new customers.To include the first point of contact for support inquiries, enable technical implementation of software by efficient communication with different stakeholders (physicians, MRI techs, IT).Continuous development of relationships with new and existing customers, through communication, project management & technical support, and quality control to assure clarity of clinical results for the correct interpretation by radiologists, neurologists or other physicians for use with CT and MRI data.Pre and post sales support.

Handle additional costs and, when possible, work to recover these costs..Collaborate closely with your team to ensure excellent service..As a Customer Service Representative – UK Market, you will:..

ContextWithin AXA Belgium, the IT P&C department is responsible for the day to day management, security, technical and functional evolution of the P&C insurance applications and systems (Fire, Motor, Miscellaneous Risks) for our customers, partners, brokers or employees.The IT P&C department is seeking to appoint an IT Product Lead, taking care of around 15 P&C Corporate applications.The challengeYour responsibilities as IT Product Lead :As a leader and coach of the team, you make sure the team composition ensures a good knowledge to maintain and extend the applications within the P&C Corporate domain, including quality of service and security compliance of our already running applications.You organise the backlog of the team, including : The maintenance activities touching the products under ownership of the team : bug fixing, evergreen upgrades, security updates and fixes, performance and resilience improvements, production monitoring, incidents resolution, …The impacts due to peripherical initiatives or BAU demands impacting the products under ownership of the teamYou organise and coach a team of around 15 people (internals, contractors, and offshore partners) to grow to a higher level of maturity year after year, in a way the team can maintain the products (applications and services) in BAU modeApart from managing your direct team you also will need to coordinate the different experts who contribute to your initiatives, such as business and IT Epic/Project managers, architects and security specialists.

For our customer, an international automotive company, located in Ghent, we are looking for a Customer Support Advisor...

For our customer, an international automotive company, located in Ghent, we are looking for a Customer Support Advisor...