335 jobs voor customer application gevonden

Handling of VIP MAZAK customers for both the after sales support and claim management process.Manage technical support on troubleshooting, maintenance, and repairs from Mazak machines, as well as providing instructions and operational training for the end users. Training of the customers for the application and operation of machines Ensuring a well run, efficient department with good management profitability.Management of the targets and KPI’s of the Service and Application organization. Securing the efficiency of the planning or the field engineers’ team.Ensuring an efficient back office service organization for the providing of technical support by telephone and digital platform regarding possible solutions to faults or analysis of faults. Manage service organization regarding reservation of the necessary parts, tools, and engineers.Ensuring the correct follow up of service & application administration and the completion process of the reports from the service & application engineers. Registration and service evaluation as well as the monthly reporting elaboration for Japan.Ensuring correct and timely invoicing. Managing an efficient field service organization across the Benelux.

Looking for a role where you can support a dynamic team with administrative tasks?As an Administrative Assistant in our Service & Application Department, you’ll manage planning, quotes, invoicing, customer follow-up, and handle incoming calls.Are you organized, proactive, and customer-focused?Join us!

The function includes:

• Planning
• Invoicing
• Administrative work

Development and cultivation of relationships with key customers' technical staff and leadership ..

Collaborate with another team that uses a custom deployment orchestration tool based on Ansible Automation Platform for deploying custom.NET applications ..Azure core services.

.Support teams in the deployment of architecture topics (functional, informational, technical, security,).Foundational capabilities for LLM based applications. Chatbots for both employees and customers.

Very good knowledge of the different OS environments: Windows 10 and 11 client, Citrix servers, Windows server 2016 2022 .Knowledge of MSI packaging, MSI X technology .

Your focus is to increase awareness, drive preference and accelerate clinical adoption, whilst developing and optimizing the customer relationship in order to ensure the long term business growth in the region.In this role, you will be responsible for our Samsung Healthcare Solutions portfolio, with a strong focus on Ultrasound, but also including DR and Healthcare IT solutions.Your responsibilitiesProvide technical and clinical leadership during the pre sales process by demonstrating full range of Ultrasound products, including product capabilities and benefits to customers and prospects to drive revenue within the regionServe as a subject matter expert, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forwardAdvance new product (NPI) features and clinical techniques; partner with customers to increase awareness, drive preference and accelerate clinical adoptionResponsible for organizing and executing events in the region, including product demonstrations during workshops, symposiums, webinars, hands on training courses, etceteraSupport trade shows, conferences, symposia, workshops, etcetera by performing product presentations and demonstrationsBuild strong and lasting business relationships with all key opinion leaders and other influential stakeholders Regular contact with users to ensure the product/system settings are at the highest level of performanceContinuous monitoring of the competition, trends and market landscape and developing strategies to improve sales and increase market shareSupport the creation of marketing collaterals, including success stories, white papers, use cases and customer testimonialsCollaborate with Product Management for product related feedback and enhancement requests

SII Belgium supports large businesses in adopting new technologies and innovation management.SII values empowerment and entrepreneurship, providing a fulfilling work environment for employees.

NET. Performance Improvement: Optimize the performance and user experience of front end applications to ensure smooth, responsive use. Testing and Quality: Participate in technical and quality testing phases to ensure the reliability of developed functionalities. Support and Maintenance: Collaborate with teams to maintain existing modules and adapt IT solutions to specific customer needs. Continuous Improvement: Contribute actively to the improvement of internal processes and development practices, in particular through code reviews. 

.Processing orders, forms, applications, and requests..Keeping records of customer interactions, transactions, comments, and complaints. .Developing a rapport with customers, demonstrating a polite and professional approach.

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

.Keywords: customer support advisor, customer service, call agent, customer service representative..Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.

Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.

Talen.Cia consulting is currently looking for a Digital Business Analyst for a renowned client based in Brussels.

Please note that this position has 60% of working on new functionalities and 40% of application support.

Tasks:

• Compile business requirements, both functional and non-functional, for digital applications.
• Determine and suggest ways to improve the business while using Agile/Scrum methodology
• Conduct a functional examination of these specifications across the various application components.
• Analysis of gaps.
• Write User Stories or requirements based on the analysis; these will serve as the foundation for further grooming and refinement sessions.
• Support the creation and implementation of test cases.
• Assure accurate and thorough request and analysis documentation.
• Ensure that the decisions made have business support.
• Communication with senior IT technical designers, product owners, project managers, and IT architects.
• Ensure that the prerequisites (designs, acceptance criteria, etc.) are delivered on schedule in order to ensure a successful sprint delivery.
• Question the time and financial estimates that the implementation partners have provided.
• Attend to user requirements, action items, meeting minutes, and project deliverables.

• Make sure that we work well together with our outside partners for digital application development.

   

Application Support (40%):

• Guarantee and enhance the stability of the applications by spearheading and monitoring pertinent measures to achieve stability enhancements, such as consistent communication with technical teams (security, architecture, infrastructure, etc.), tracking issues, and conducting root cause analysis.
• To serve as the primary point of contact for all ongoing requests for assistance and to coordinate with the relevant teams.Work closely in tandem
• Business User/Owner Application Support: For assigned apps, provide the fundamental analysis necessary to enable second and third tier application support.
• Support the resolution of functional and technical problems in accordance with a specified severity and prioritization strategy.
• Keep an eye on the production data integration procedures to make sure the necessary availability.
• Upkeep of the knowledge repository.

• During implementations, some flexibility in working hours is necessary.

   

Monitoring critical qualities of the e portal for entrepreneurs, such as security and performance .Guiding architectural choices for the growth of the ecosystem around the entrepreneurs' one stop shop .

For our customer, an international automotive company, located in Ghent, we are looking for a Customer Support Advisor...

Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus .Knowledge of modern development tools and practices, such as CI/CD, containerization (Docker), and automated testing .

Since 1873, the Atlas Copco Group has provided innovative technology, products, services and solutions.Atlas Copco Group aims to enable technology that transforms the future, creating value for our customers, employees, shareholders and society.

Effective backlog management.Log/Report/Resolve customer complaints.Issue credits/debits to customers.Support finance in resolving payment disputes.

Log/Report/Resolve customer complaints.Handle the price requests.Organize return shipments.Issue credits/debits to customers. Receive and review customer orders.Process Product orders via ERP system.

Voor onze partner, een familiale Belgische onderneming actief binnen de distributie en levering van bouwmaterialen uit de regio Kortijk, zijn we op zoek naar een Product Owner met kennis van Salesforce.Het bedrijf telt meer dan 700 medewerkers verdeeld over 80 vestigingen.

 

Als PO zal je deel uitmaken van het applications team en focus je jezelf op de domeinen marketing, sales en customer services.

 

• Je tekent de roadmap uit om Salesforce verder te positioneren binnen de organisatie 
• Je capteert noden vanuit de business en vertaalt deze naar functionele oplossingen 
• Je staat in voor continue verbetering van de applicatie en volgt de product evolutie nauwgezet op 

• Als Product Owner Salesforce rapporteer je aan de Application Manager 

   

As part of your role, you dive into global supply chain optimization initiatives, enhancing communication with third party logistics providers and customers, and driving forward solutions that maximize efficiency and performance..You act as a third line support expert for key users, troubleshooting complex issues and ensuring the smooth running of critical business applications.

We are supporting a client who have multiple business critical applications in the cloud, accessed in various locations (factories, remote sites, offices) by a complex Cloud & Network Layer...

Enhance online conversion rates and overall sales performance, encompassing both offline and online channels.This objective can be achieved by implementing continuous improvements to the customer journey across both the website and the mobile application..

Solve first line problems using standardized protocols.Document and answer general customer questions.Customer telephone reception and first interaction.Evaluate the problem using standardized questionnaires.

We're looking for an IT Project Manager/Business Analyst (m/f/x) who will analyze the Financial Services business requirements and define the required Analytics solutions, this by ensuring governance and adherence to the IT standards and platforms and foster the evolution and modernization of Data Analytics solutions.

This role is ideal for someone with a finance or accounting background who is eager to work with advanced tools like SAP, Azure, Qlik.Sense, and Power.BI to drive business efficiency.

Key Responsibilities

Business analyst:

• To collect the Business Analytics requirements from Financial Services business stakeholders for enhancements and projects.
• To manage the external providers who are responsible to design, create and maintain a stable, efficient, and high-performance analytics & reporting solutions for Financial Services
• To define IT Business Analytics solutions with specific reference to IT policy (Standard application and software platform and security)
• Responsible for the adherence to the IT infrastructure, applications, and services KPI (service / application availability, provisioning times for services and application improvements)

Project manager:

• To agree the priority of the project and maintenance activities with the FS Business representative(s)
• To coordinate the activities of the external and internal team members involved in Business Analytics Project/AMS activities ensuring that all the deliverables will be completed on time and in agreement with the business expectations.
• Coaching and follow-up/management of internal and external stakeholders