631 jobs voor customer operations gevonden

Met een bereikbaar management en continue opleidingsmogelijkheden kan ook jij je steentje bijdragen aan het succes van Q Park.Om ons Operations Off Street team te versterken, zijn we op zoek naar een Customer Service Operations Manager voor ons hoofdkantoor in Zaventem.JobomschrijvingAls Customer Service Operations Manager ben je verantwoordelijk voor het departement Remote Operations.Dit departement bestaat uit 3 teams die nauw samenwerken om onze klanten de beste ervaring te geven:het Operations Control team monitort continu de status van de parkings door middel van camerabeelden en dashboards;het Control Room team helpt klanten die toch een probleem ondervinden.

JobomschrijvingHoe ziet jouw dag als customer service medewerker er uit?..

Maintain knowledge of Twin Disc manufacturing facility capabilities and limitations 14.Work harmoniously, cooperatively, and courteously with others at all timeBedrijfsinformatieBased in NIVELLES, we design and deliver systems that manage power in the global off highway markets, leveraging our engineering, manufacturing, and world wide support network capabilities.

Operations Director who can elevate our commitment to customer focus, service excellence, retention, and people management..Job Description As Operations Director, you will oversee the daily management of a team of 10 District Managers and dietitians across Belgium.

Jij fungeert als schakel tussen onze operations managers en commerciële managers..Jouw taken omvatten:.

Your responsibilities Responsible for management of transportation flows (import/export) of goods for various customers.You coordinate and communicate with dispatching towards drivers Organizing goods according to destinations and delivery imperatives.Booking and follow up of external carriers and transportation services. Optimize truck routes.Measuring profitability of planned trucks.Responsible for operational contacts with customer: Coordination and confirmation of transport orders. Answering quotations and eventual customer requests on the spot.Finding solutions to satisfy customers transportation needs, dealing with capacity problems, managing uncertainty and changes in planned volumes.

As Plant Senior Supervisor you will provide strategic operational oversight for all production and operating process for a single plant or multiple plants with moderate complexity.In this role, you will oversee safety, quality, operational effectiveness and financial performance.

• Ensures employee, food and feed safety and environmental compliance program standards and goals are implemented.
• Accountable for all internal and external operating and regulatory procedures on employee, food and feed safety
• including strategic and tactical execution in alignment with corporate environment, health and safety and food safety,
• quality and regulatory functions as well as government regulations.
• Establish and deploy operational priorities for a single plant or multiple plants with moderate complexity.
• Leads strategic and tactical operations and quality management deliverables to ensure customer, product and quality
• standard requirements are met within specifications.
• Leads, directs and controls capital and operating budgets for a single plant or multiple plants with moderate complexity to achieve medium term outlook financial performance objectives set by the business.
• Ensure and hold direct reports accountable for meeting and controlling operating expenses and established targets.
• Oversee the overall operational management and implement operational efficiency improvements which may include
• standardization of plant information manufacturing systems, quality control, safety, production reliability excellence
• and maintenance and operators best practices.
• Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and
• disciplinary actions.

You will be responsible for managing all administrative processes related to registration, declaration, reporting, and the interaction between the administrative processes of customers, operations, and finance.  You shall specifically ensure that all membership processes, internal and external, are of an appropriate high standard, and driven by the best economics and drive operational excellence, significantly improving the efficiency and the reliability of the administrative processes.

Bel ons vrijblijvend op 050 456281 of stuur een mail naar brugge 411@randstad.beSolliciteren?Solliciteer snel online!

Final call with Customer Service Manager and Operations Lead .Equal opportunities..You will process our B2B orders and will be responsible for the daily operational management of our beloved customers..

They are now seeking a dynamic General Manager to lead their operations and drive growth in a competitive market..JobomschrijvingAs the General Manager, you will: Lead the overall operations of the oil distribution and retail network, ensuring efficiency in logistics, supply chain, and customer service across all stations Develop and implement strategies to maximize sales and profitability in line with company goals Manage and mentor a diverse team, fostering a culture of performance, safety, and customer focus Collaborate with key stakeholders to identify new business opportunities and expand the company's market presence Oversee financial management, including budgeting, forecasting, and cost control Ensure the highest levels of health, safety, and environmental standards are maintained across all operations.

Jij zorgt ervoor dat de veiligheids en kwaliteitsnormen binnen de farmaceutische en healthcare sector in orde zijn en nageleefd worden.Hieronder vind je een greep uit je takenpakketTeam van magazijniers, customer service medewerkers en chauffeurs aansturen en coachenOpvolging van operationele processen met zicht op het behalen van KPI'sOptimaliseren van processen op vlak van warehousing, transportFinciële opvolging logistieke luik van de organisatieAfstemming met management en nauwe samenwerking met Managing Director voor strategische doelen te bepalen en opvolging van deze doelen.

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind..

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind..

Prepare and review shipping documents, including commercial invoices, packing lists, and export declarations, in compliance with international regulations..Collaborate with internal departments to optimize logistics processes and enhance customer satisfaction..

Our client is a leading global law firm, advising clients on significant transactions and disputes.They are looking for an IT Support Specialist to take part in the firm's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:

• Providing world class customer service to their lawyers and office personnel.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.
• Interact with external vendors.

• Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.

   

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in Belgium and across the world.

Our motto is “Small enough to CARE, big enough to COPE”.

 

Life on the team

Are you  looking for a role in which you can work on sustaining & improving delivery of our IT operations at one of Computacenter's strategic customers?Ensuring that we achieve contracted levels of service performance (SLA, KPI), at the agreed cost, while continually improving the service.

Do you enjoy working pro-actively in a no-nonsense environment - together with a team ?

If so, then we would like to discuss your next career move !

 

What You'll Do

As an Operations Manager you'll join our dynamic Managed Services Team and work on-site with one of our larger & strategic customer.

You'll keep the oversight of all activities delivered for the customer and work together with the service delivery manager to ensure things run smooth.

This includes being accountable for: 

• the day-to-day activities at the customer site and the management of Internal Service Providers to deliver service
• management of 3rd parties & sub-contractors to deliver service
• development of Continuous Service Improvement initiatives
• designing and implementing new operational processes, KPIs and reporting
• ensuring timely and high-quality delivery. 
• working as a team player and focusing on the well-being of the entire team.

 

You play an instrumental role in providing expertise on operational solutions. 
You provide guidance to your team members to ensure that they are working towards a common goal, and in collaboration with the clients' teams.
You play a key role in building long-term relationships with our clients; this includes provide on call support to VIP users.

 

In this role, you will play a crucial part in ensuring smooth logistics operations and providing outstanding support to our customers.As the primary point of contact, you will help manage daily logistics tasks, troubleshoot issues in SAP, and ensure customer satisfaction through efficient and accurate problem resolution.Tasks: Customer Support: Handle customer inquiries, ensuring timely and accurate responses to maintain high satisfaction.Order Management: Process orders, coordinate shipments, and track deliveries to ensure timely fulfillment.Problem Solving in SAP: Identify and resolve logistical issues in SAP, ensuring all information is updated and accurate.Inventory Management: Assist in tracking stock levels and coordinating with warehouse teams to manage inventory effectively.Documentation: Prepare and manage logistics documentation, including shipping documents and invoices.Process Improvement: Collaborate with team members to optimize logistics processes and suggest improvements for efficiency.

Je werkt actief en innovatief aan het verbeteren van systemen en concepten.Zo wordt er meerwaarde gecreëerd op het gebied van kwaliteit, doorlooptijdverkorting en kostenbeheersing (lean werken).

Onze klant is een internationale terminaloperator voor droge bulk, fruit & voeding, stukgoederen, vloeibare producten en containers.JobomschrijvingHeb jij een scherp oog voor logistieke processen en douaneprocedures?

Je werkt actief en innovatief aan het verbeteren van systemen en concepten.Zo wordt er meerwaarde gecreëerd op het gebied van kwaliteit, doorlooptijdverkorting en kostenbeheersing (lean werken).

Je werkt actief en innovatief aan het verbeteren van systemen en concepten.Zo wordt er meerwaarde gecreëerd op het gebied van kwaliteit, doorlooptijdverkorting en kostenbeheersing (lean werken).

Als Airfreight Customer Service Specialist ben je het eerste aanspreekpunt voor specifiek toegewezen klanten.

Hieronder een greep uit het takenpakket als Airfreight Customer Service Specialist:

• De orders van deze klanten accepteer je en geef je door aan het operations department.
• Door je pro- actieve ingesteldheid ben je continue op de hoogte van de lopende zendingen en communiceer je dit ook naar je klanten.
• Klanten informeer je over prijsaanvragen en andere operationele vragen.
• Je neemt elke klacht van klanten ter harte.Je werkt deze volledig af of je zorgt dat dit opgelost wordt door het juiste departement.
• Je werkt nauw samen met het operations departement, die de back office van je orders verzorgen.
• Voor de afhandeling van de order lever je juiste en volledige informatie af.
• Je geeft mogelijke leads door aan het sales departement.

Market Analysis: Monitor developments .Customer Service: Provide excellent customer service and strive for maximum customer satisfaction..

Momenteel zoeken we voor PRIMORIS Belgium in Zwijnaarde een enthousiaste ondersteuning voor onze afdeling Customer Operations :Customer Operations medewerker Jouw rol binnen ons team?Als Customer Operations medewerker sta je in voor een kwalitatieve dienstverlening naar klanten en voor de administratieve en operationele opvolging van hun stalen in het labo.

The majority of your time will be spent serving customers through phone calls and chat, with additional responsibilities including handling ticketing requests, emails, and contributing to ongoing projects aimed at improving customer service operations .Key Responsibilities:Customer Interaction:.

Hoe zullen jouw dagen als Customer service luchtvracht eruit zien?.

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• De orders van deze klanten accepteer je en geef je door aan het operations department
• Door je pro- actieve ingesteldheid ben je continue op de hoogte van de lopende zendingen en communiceer je dit ook naar je klanten
• Klanten informeer je over prijsaanvragen en andere operationele vragen
• Je neemt elke klacht van klanten ter harte.Je werkt deze volledig af of je zorgt dat dit opgelost wordt door het juiste departement
• Je werkt nauw samen met het operations departement, die de back office van je orders verzorgen
• Voor de afhandeling van de order lever je juiste en volledige informatie af
• Je geeft mogelijke leads door aan het sales departement

Ben jij een strategische leider met ervaring in douaneprocessen?Wij zoeken een Operational Customs Manager die meerdere douaneteams aanstuurt binnen diverse branches (logistiek, land, lucht & zee).