376 jobs voor customer relations manager gevonden

Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..

Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.

Vivaldis Office zoekt Administratieve bediende- orderbeheer, customer relations.

Klantencontact mag je niet afschrikken.

 

Waar moet je zijn?

• Regio Kasterlee
• Specialisatie: medisch
• Belangrijk: Voltijds werken 39u/week

Wat moet je doen?

• Als spilfiguur EN aanspreekpunt van de klant ben je het eerste aanspreekpunt mbt orders/bestellingen/administratieve of technische vragen
• Algemene administratie: registratie orders/opdrachten/bestellingen + verwerking in digitaal systeem, data input, administratieve afhandeling dossiers mbt brug- kroonwerk, tandtechnieken of prothesen, opvolging orders door de collega's in het labo tot levering, facturatie, routeplanning,
• Klantenservice waarborgen, meedenken aan verbeteringen
• Rechterhand teamleader administratie & Customer Relations Manager

.Keeping records of customer interactions, transactions, comments, and complaints..Processing orders, forms, applications, and requests. .Developing a rapport with customers, demonstrating a polite and professional approach.

The role focuses on managing customer orders and delivering exceptional service.Key responsibilities include collaborating with Sales, Logistics, and Finance for efficient order fulfilment, resolving issues, and maintaining accurate records.Proactive communication with customers about order status and delays is essential, along with assisting in process improvements.

Client Details

Our client is one of the world's largest companies in the Fast-Moving Consumer Goods sector in Brussels.

Description

• Manage and process customer orders.
• Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
• Collaborate with cross-functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment.
• Resolve order-related issues and discrepancies, maintaining a proactive approach to customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Communicate proactively with customers to provide order status updates and address any potential delays.
• Assist in developing and implementing process improvements to enhance overall efficiency in order management.

Collaborate with cross functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment..Resolve order related issues and discrepancies, maintaining a proactive approach to customer satisfaction..

Manage and process customer orders for pharmaceutical products..

The text highlights customer service roles such as addressing inquiries, resolving issues, and providing product assistance.It emphasises strong communication, teamwork, and maintaining records.

Client Details

Our client is one of the world's largest companies in the pharmaceutical sector in Brussels.

Description

• Manage and process customer orders for pharmaceutical products.
• Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
• Collaborate with cross-functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment.
• Resolve order-related issues and discrepancies, maintaining a proactive approach to customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Communicate proactively with customers to provide order status updates and address any potential delays.
• Assist in developing and implementing process improvements to enhance overall efficiency in order management.

Dan is deze job als Customer Relations Officer (B2B) in Geel absoluut iets voor jou!.Als Customer Relations Officer vorm je mee het professionele uithangbord van de organisatie en vorm je de schakel tussen B2B klanten en ander.

.The function is required to establish and maintain positive and productive relationships  with stakeholders (authorities), customers and suppliers..

Als Customer Relations Officer ben je verantwoordelijk voor een goede communicatie tussen reeds bestaande klanten maar ook hun werknemers.Dit doe je voornamelijk door:

• Je beheert de volledige vloot van verschillende klanten, van inschrijving tot inlevering.
• Je staat voortdurend in contact met zowel de bestuurders, HR-afdelingen als leveranciers.Je lost hun vragen zo goed als mogelijk op, dit zal voornamelijk telefonisch gebeuren.
• Je zorgt ervoor dat andere afdelingen op de hoogte zijn van problemen en je denkt mee na hoe je deze problemen in de toekomst kunt vermijden.
• Een nauwkeurige vastlegging van activiteiten komen in het systeem komt er ook bij kijken.

Log/Report/Resolve customer complaints.Handle the price requests.Organize return shipments.Issue credits/debits to customers. Coordinate shipment with logistics department.Be a single point of customer contact related to customer orders.

We are currently seeking an Accounts Receivable Accountant for a company located in Mechelen.This is a temporary assignment for 6 to 9 months.This is an excellent opportunity to contribute to the growth of an international and innovative organization, working alongside top professionals in the biotech industry.If you are detail-oriented, have a strong background in Accounts Receivable, and thrive in a fast-paced environment, we encourage you to apply for this position.

Responsibilities as Accounts Receivable Accountant:

• Perform credit analysis for customers and transactions.
• Handle customer credit applications and approval processes.
• Manage customer transactions and address specific billing requirements.
• Maintain customer master files and handle customer set up in the ERP system.
• Generate sales invoices and credit notes for goods, services, and related activities.
• Record sales and marketing transactions, including third-party invoices and expense reports.
• Reconcile customer accounts and handle complex transactions.
• Follow up on payment collection, including reminders, customer contact, and legal actions if necessary.
• Maintain good customer relations and collaborate with internal departments.
• Provide monthly and ad hoc customer aging balances and propose actions for overdue payments.
• Prepare sales reporting and various periodic reports.
• Handle royalty reporting and statutory declarations related to sales.
• Manage credit insurance transactions and accounting provisions.
• Support working capital analysis related to customers.
• Collaborate with relevant supporting systems, such as ERP and CRM.

We are currently seeking an Accounts Receivable Accountant for a company located in Mechelen.This is a temporary assignment for 6 to 9 months.This is an excellent opportunity to contribute to the growth of an international and innovative organization, working alongside top professionals in the biotech industry.If you are detail-oriented, have a strong background in Accounts Receivable, and thrive in a fast-paced environment, we encourage you to apply for this position.

Responsibilities as Accounts Receivable Accountant:

• Perform credit analysis for customers and transactions.
• Handle customer credit applications and approval processes.
• Manage customer transactions and address specific billing requirements.
• Maintain customer master files and handle customer set up in the ERP system.
• Generate sales invoices and credit notes for goods, services, and related activities.
• Record sales and marketing transactions, including third-party invoices and expense reports.
• Reconcile customer accounts and handle complex transactions.
• Follow up on payment collection, including reminders, customer contact, and legal actions if necessary.
• Maintain good customer relations and collaborate with internal departments.
• Provide monthly and ad hoc customer aging balances and propose actions for overdue payments.
• Prepare sales reporting and various periodic reports.
• Handle royalty reporting and statutory declarations related to sales.
• Manage credit insurance transactions and accounting provisions.
• Support working capital analysis related to customers.
• Collaborate with relevant supporting systems, such as ERP and CRM.

Effective backlog management.Log/Report/Resolve customer complaints.Issue credits/debits to customers.Support finance in resolving payment disputes. Process Product orders via ERP system.Coordinate shipment with logistics department.

Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately..Collaborate with cross functional teams, including Sales, Logistics, and Quality Assurance, to ensure seamless order fulfilment..

Our client is an historical leader in cabling the telecom sector..JobomschrijvingTogether with supply chain & customers service follows the logistic/operational topics(delay delivery/returns/claims/transport issues).Tasks:.

Preparing sales forecasts and reports..Negotiating contracts with clients..

As Plant Senior Supervisor you will provide strategic operational oversight for all production and operating process for a single plant or multiple plants with moderate complexity.In this role, you will oversee safety, quality, operational effectiveness and financial performance.

• Ensures employee, food and feed safety and environmental compliance program standards and goals are implemented.
• Accountable for all internal and external operating and regulatory procedures on employee, food and feed safety
• including strategic and tactical execution in alignment with corporate environment, health and safety and food safety,
• quality and regulatory functions as well as government regulations.
• Establish and deploy operational priorities for a single plant or multiple plants with moderate complexity.
• Leads strategic and tactical operations and quality management deliverables to ensure customer, product and quality
• standard requirements are met within specifications.
• Leads, directs and controls capital and operating budgets for a single plant or multiple plants with moderate complexity to achieve medium term outlook financial performance objectives set by the business.
• Ensure and hold direct reports accountable for meeting and controlling operating expenses and established targets.
• Oversee the overall operational management and implement operational efficiency improvements which may include
• standardization of plant information manufacturing systems, quality control, safety, production reliability excellence
• and maintenance and operators best practices.
• Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and
• disciplinary actions.

What will be your next challenge as Internal Account Manager in Brussels?Managing existing customer portfolio (retention, cross-sell & upsell) Touchpoints with potential customers (#outbound calls/day-month – sales campaigns) Establish relationship with the potential new customer Drive the entire sales cycle from ‘awareness' stage until ‘decision' stage (close sale) Prepare and send proposal and closely follow-up Sales funnel management Achieve monthly sales target (#new customers, #business volume, #revenue) Conversion (rate) of sales & marketing generated leads & campaigns Comply with all company related policies, procedures and legal requirement

Bedrijfsinformatie
The company is a well-known player in employee benefits.They are recognized for their good working atmosphere, frequent feedback to their employees, and a training-oriented HR policy.

Je bouwt en onderhoudt duurzame relaties met onze klanten, van KMO's tot multinationals..·.Je onderhoudt telefonisch contact met klanten en zorgt voor een uitstekende klantbeleving..·. Jouw klanten?Een diverse mix van KMO’s tot multinationals.

As a Customer service representative in a bookmaker company, you will be responsible for assisting customers with inquiries, resolving issues, and providing information related to betting services.

Client Details

Our client is a significant player in the gambling industry.He is known for a diverse range of betting services and for emphasising responsible gaming practices.

Description

• Manage complaints and claims
• Communicate with freelancers, customers, and companies via email, phone, and chat
• Send emails to relevant departments, coordinate dispatch
• Weekly training on new offers and in-depth knowledge of regulations
• Strong written and verbal communication skills
• Problem-solving and conflict resolution

Your challenge.· You offer support in converting prospects into active users (onboarding new customers)..

Vivaldis Office zoekt Customer relations officer/ administratie- telefonie /helpdesk support bediende met een sterke basis Frans.

Waar moet je zijn?
* Turnhout
* Specialisatie: Techniek, elektrische installatie, energiemanagement, laadpalen,

Takenpakket
* Als spilfiguur tussen bureau en klant (bestaande en nieuwe) ben je HET aanspreekpunt
* Komt er een storing binnen, een vraag, TOP!Jij doet de opvolging via mail en telefoon.Dit doe je samen met 10-15 collega's
* Veel bellen en mailen schrikt je niet af (Nederlands en Frans!)
* Geen callcenter!Wel een eerstelijnsdienst
* Analyse en verwerking van de storingen, nieuwe aanvragen doe je met plezier alsook implementeren van de toepassingen bij de klant (na opleiding natuurlijk!)
* Klachtenbehandeling + klantenbinding, customer service
* Bestaande procedures weet je aan te passen zodat storingen in de toekomst sneller opgevolgd kunnen worden
* Administratie hoort er natuurlijk ook bij: storingen verwerken, tickets aanmaken, klantendossiers aanmaken, orders verwerken, facturen nakijken
* Doorgroei kans

As Aftermarket Sales & Project Manager, your core responsibility will be managing the sales process for after sales services and overseeing project execution.You will be responsible for developing new business opportunities, handling lead generation, and maintaining customer relationships.

.o Analyze, dispatch/coordinate and solve all tickets (incident & MACD), in collaboration with 3rd level teams for all company products/services lines..

BRC, ACS, GMP+/FSA), external sustainability certification audits (incl.BIO/NOP, Fairtrade, Kosher, Halal, UTZ, Rainforest Alliance), inspections of authorities, customer audits and Puratos Group audits (e.g.

.Customer Support: Handle customer inquiries, ensuring timely and accurate responses to maintain high satisfaction..