328 jobs voor customer relations manager gevonden

Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..

Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.

- Als team zorgen wij ervoor dat er steeds voldoende shopping tools (bijvoorbeeld: winkelkarretjes, gele zakken, potloodjes, …) beschikbaar zijn voor de klanten, zowel in de winkel als op de parking.
- Je verzorgt de shopping tools en zorgt dat ze steeds in goede en veilige staat zijn.
- Je beantwoordt algemene vragen van klanten en staat hen bij wanneer ze hulp nodig hebben.
- Je houdt een oog op de staat van de parking en de winkel (vb.schade of vuil melden).

Als Medewerker Karren maak je deel uit van het Customer Relations Team, waardoor je de kans krijgt om binnen je team andere taken voor je rekening te nemen.Je rapporteert in deze functie aan de Teamleader Customer Relations.

Als Coördinator Customer Relations houdt in dat je winkeltools & Smaland-medewerkers inroostert, de business area manager helpt met manieren om de communicatie in de winkel te verbeteren, digitale winkeltools & tevreden klantenscores ontwikkelt en FIXA-opdrachten uitvoert.

Vivaldis Office zoekt Administratieve bediende- orderbeheer, customer relations.

Klantencontact mag je niet afschrikken.

 

Waar moet je zijn?

• Regio Kasterlee
• Specialisatie: medisch
• Belangrijk: Voltijds werken 39u/week

Wat moet je doen?

• Als spilfiguur EN aanspreekpunt van de klant ben je het eerste aanspreekpunt mbt orders/bestellingen/administratieve of technische vragen
• Algemene administratie: registratie orders/opdrachten/bestellingen + verwerking in digitaal systeem, data input, administratieve afhandeling dossiers mbt brug- kroonwerk, tandtechnieken of prothesen, opvolging orders door de collega's in het labo tot levering, facturatie, routeplanning,
• Klantenservice waarborgen, meedenken aan verbeteringen
• Rechterhand teamleader administratie & Customer Relations Manager

.Keeping records of customer interactions, transactions, comments, and complaints..Processing orders, forms, applications, and requests. .Developing a rapport with customers, demonstrating a polite and professional approach.

Collaborate with cross functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment..Resolve order related issues and discrepancies, maintaining a proactive approach to customer satisfaction..

Manage and process customer orders for pharmaceutical products..

Dan is deze job als Customer Relations Officer (B2B) in Geel absoluut iets voor jou!.Als Customer Relations Officer vorm je mee het professionele uithangbord van de organisatie en vorm je de schakel tussen B2B klanten en ander.

Unitech products bring value to customers throughout the world in various industries, such as logistics, healthcare, retails, warehousing, manufacturing, transportation, and field services.From the sales & support office in Tilburg, the Netherlands, Unitech Europe provides since 1999 fast service and all round support to customers in Europe, Turkey and Africa.

• Supply management
• Collect and study forecasts from markets
• Build production and components supply plan to enable a successful WCW (winter complete wheels) season without supply shortages
• Set and monitor supply management KPIs and escalate when critical situations arise
• Closely work with suppliers, PSCG and NMSCs to mitigate risks
• Customer relation management
• Handle markets questions considering them as your customers
• Propose, define and implement a structured customer relationship management methodology and system
• Set and monitor CRM KPIs in order to identify areas for improvements and propose counter measures
• Closely work with the team, NMSCs & suppliers to exceed customer needs & dreams
• Actively implement kaizen to reinforce learnings, processes and overall effectiveness of the programs by developing standards & tools including automation

Als Customer Relations Officer ben je verantwoordelijk voor een goede communicatie tussen reeds bestaande klanten maar ook hun werknemers.Dit doe je voornamelijk door:

• Je beheert de volledige vloot van verschillende klanten, van inschrijving tot inlevering.
• Je staat voortdurend in contact met zowel de bestuurders, HR-afdelingen als leveranciers.Je lost hun vragen zo goed als mogelijk op, dit zal voornamelijk telefonisch gebeuren.
• Je zorgt ervoor dat andere afdelingen op de hoogte zijn van problemen en je denkt mee na hoe je deze problemen in de toekomst kunt vermijden.
• Een nauwkeurige vastlegging van activiteiten komen in het systeem komt er ook bij kijken.

We are currently seeking an Accounts Receivable Accountant for a company located in Mechelen.This is a temporary assignment for 6 to 9 months.This is an excellent opportunity to contribute to the growth of an international and innovative organization, working alongside top professionals in the biotech industry.If you are detail-oriented, have a strong background in Accounts Receivable, and thrive in a fast-paced environment, we encourage you to apply for this position.

Responsibilities as Accounts Receivable Accountant:

• Perform credit analysis for customers and transactions.
• Handle customer credit applications and approval processes.
• Manage customer transactions and address specific billing requirements.
• Maintain customer master files and handle customer set up in the ERP system.
• Generate sales invoices and credit notes for goods, services, and related activities.
• Record sales and marketing transactions, including third-party invoices and expense reports.
• Reconcile customer accounts and handle complex transactions.
• Follow up on payment collection, including reminders, customer contact, and legal actions if necessary.
• Maintain good customer relations and collaborate with internal departments.
• Provide monthly and ad hoc customer aging balances and propose actions for overdue payments.
• Prepare sales reporting and various periodic reports.
• Handle royalty reporting and statutory declarations related to sales.
• Manage credit insurance transactions and accounting provisions.
• Support working capital analysis related to customers.
• Collaborate with relevant supporting systems, such as ERP and CRM.

Responsabilities

• Manage and optimize the Credit department
• Limit bad debt losses, maximize cash collection and reduce customer ageing
• Manage the customer credit risk, credit limits and re-negotiate payment terms as required
• Key member of the Credit Committee
• Provide appropriate key indicators and reports for the Credit Committee and management
• Develop an approach to credit risk assessment appropriate to the local environment
• Support management in developing the business strategy and meeting the company goals and objectives
• Ensure compliance with the Group policies and procedures
• Ensure compliance with the relevant local accounting, tax and corporate laws
• Manage third party relations as required (customers, collection agents, lawyers, credit rating agencies)
• Optimize the communication, collaboration and flow of information with other departments
• Is a Key SAP user and proposes system developments required to improve the work processes
• Management of the Credit department team, task allocation, time and absence management
• Coaching and development of each team member's competences in order to optimize their evolution in their function/ career
• Recruitment and selection (in collaboration with Recruitment Department)

Tasks

• Credit Management
  • Credit assessment of customer: ad hoc and yearly review
  • Set criteria for order blocking
  • Negotiation with sales about (un)blocking customers
  • Monitor and control customer portfolio risk
• Collections Management
  • Support and supervise the collector's team
  • Approve follow-up by collections agency
  • Maintain relationship with collections agency
• Reporting
  • Monthly reporting to local and Group Management
  • Ad hoc reporting to senior management
• Accounting
  • Supervision of cash application process
  • Calculation and supervision of bad debt provisions
  • Supervision of AR accounting related topics

Skills

• Appropriate Finance diploma
• Experience in Credit Management.
• Sound knowledge of local legislation relating to credit management
• Strong analytical and problem solving skills
• Strong negotiating skills
• Communication, organizational and listening skills
• Ability to have a high level view and also focus on detail
• Availability, thoroughness and honesty.
• Ambitious, motivated and enthusiastic with a genuine desire to excel in a Finance environment
• Displays the four Lyreco values of Passion, Respect, Excellence and Professionalism
• Good operational level of English
• PC literate Excel/Word/ Power.Point /Outlook.SAP knowledge is a plus.

What do we offer?

• A dynamic work environment
• Remuneration in line with the market
• Extra-legal benefits such as meal vouchers, pension and hospitalisation insurance
• A broad training package to further develop you as a member of the Lyreco family
• 20 holidays with the possibility to accumulate 6 extra-legal holidays
• An easily accessible office

#LI-AV1 #BE1

Our client is an historical leader in cabling the telecom sector..JobomschrijvingTogether with supply chain & customers service follows the logistic/operational topics(delay delivery/returns/claims/transport issues).Tasks:.

Preparing sales forecasts and reports..Negotiating contracts with clients..

As Plant Senior Supervisor you will provide strategic operational oversight for all production and operating process for a single plant or multiple plants with moderate complexity.In this role, you will oversee safety, quality, operational effectiveness and financial performance.

• Ensures employee, food and feed safety and environmental compliance program standards and goals are implemented.
• Accountable for all internal and external operating and regulatory procedures on employee, food and feed safety
• including strategic and tactical execution in alignment with corporate environment, health and safety and food safety,
• quality and regulatory functions as well as government regulations.
• Establish and deploy operational priorities for a single plant or multiple plants with moderate complexity.
• Leads strategic and tactical operations and quality management deliverables to ensure customer, product and quality
• standard requirements are met within specifications.
• Leads, directs and controls capital and operating budgets for a single plant or multiple plants with moderate complexity to achieve medium term outlook financial performance objectives set by the business.
• Ensure and hold direct reports accountable for meeting and controlling operating expenses and established targets.
• Oversee the overall operational management and implement operational efficiency improvements which may include
• standardization of plant information manufacturing systems, quality control, safety, production reliability excellence
• and maintenance and operators best practices.
• Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and
• disciplinary actions.

Run customer technical support activities: advice on product solutions, technical trainings, chemical and physical analysis on papers or on glues in laboratory..Assist our technical sales team in customers trials related to referencing trials or application issues..

As a Customer service representative in a bookmaker company, you will be responsible for assisting customers with inquiries, resolving issues, and providing information related to betting services.

Client Details

Our client is a significant player in the gambling industry.He is known for a diverse range of betting services and for emphasising responsible gaming practices.

Description

• Manage complaints and claims
• Communicate with freelancers, customers, and companies via email, phone, and chat
• Send emails to relevant departments, coordinate dispatch
• Weekly training on new offers and in-depth knowledge of regulations
• Strong written and verbal communication skills
• Problem-solving and conflict resolution

Your challenge.· You offer support in converting prospects into active users (onboarding new customers)..

.o Analyze, dispatch/coordinate and solve all tickets (incident & MACD), in collaboration with 3rd level teams for all company products/services lines..

BRC, ACS, GMP+/FSA), external sustainability certification audits (incl.BIO/NOP, Fairtrade, Kosher, Halal, UTZ, Rainforest Alliance), inspections of authorities, customer audits and Puratos Group audits (e.g.

Managing contract related matters within specified deadlines..Working Monday through Friday, with flexibility to work on Saturdays during busy periods.

Document management related to logistics (transport documents, certificates, packinglists, sample analysis, insurance claims, …) .Timely communication with customers about their shipments to ensure fluent custom clearance and supply chain for the customers..

Collaborate with the customer service team to ensure high levels of customer satisfaction... About Nivoda.Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates.

Provide pre expedition briefings and ensure compliance with regulations..Collaborate with customs, local authorities, and logistics partners...Develop and implement customer service strategies to enhance client satisfaction..

Key Responsibilities

• Customer Service & Administration:

  • Develop and implement customer service strategies to enhance client satisfaction.
  • Monitor service performance, resolve escalated issues, and drive process improvements.

• Expedition Leadership:

  • Plan, organise, and execute international expeditions to remote locations.
  • Provide pre-expedition briefings and ensure compliance with regulations.
  • Collaborate with customs, local authorities, and logistics partners.

• Team Leadership & Training:

  • Manage a team of 10, fostering a positive and inclusive work environment.
  • Conduct training sessions and guide team members in handling complex operations.

• Budget & Compliance Management:

  • Prepare budgets, monitor expenses, and initiate corrective actions.
  • Ensure compliance with safety and legal standards, maintaining detailed documentation.

Key Responsibilities

• Customer Service & Administration:

  • Develop and implement customer service strategies to enhance client satisfaction.
  • Monitor service performance, resolve escalated issues, and drive process improvements.

• Expedition Leadership:

  • Plan, organise, and execute international expeditions to remote locations.
  • Provide pre-expedition briefings and ensure compliance with regulations.
  • Collaborate with customs, local authorities, and logistics partners.

• Team Leadership & Training:

  • Manage a team of 10, fostering a positive and inclusive work environment.
  • Conduct training sessions and guide team members in handling complex operations.

• Budget & Compliance Management:

  • Prepare budgets, monitor expenses, and initiate corrective actions.
  • Ensure compliance with safety and legal standards, maintaining detailed documentation.

I·ntermediate proficiency in Microsoft Office, internet, web based and job specific software applications.. .