62 jobs voor Customer Service gevonden in Diegem (1831)

Robert Half is op zoek naar een Customer Service Agent (m/v/x) voor een firma gelegen in Diegem (vlak aan station).

De firma doet onderzoek naar voedingsproducten.

De verantwoordelijkheden voor deze functie als Customer Service Agent (m/v/x) zijn:

• Professioneel en vriendelijk afhandelen van klachten via e-mail en chat
• Registreren van klachten en bijbehorende informatie in het systeem
• Analyseren van klachtenpatronen en trends om structurele verbeteringen voor te stellen
• Samenwerken met interne afdelingen om klachten op te lossen en escalaties te voorkomen
• Proactief communiceren met klanten over de voortgang van klachtenafhandeling
• Bijdragen aan continue verbetering van de klantenserviceprocessen

Robert Half is momenteel op zoek naar een Customer Service Medewerker (M/V/X) voor een firma gelegen in Diegem.Het betreft een uitzendopdracht van enkele maanden, waarschijnlijk tot en met januari 2025.

Onze klant is een grote firma actief in de medische sector.

Als Customer Service Medewerker (M/V/X) heb je de volgende verantwoordelijkheden:
* Orders ingeven, wijzigingen, leverdata opvolgen;
* Opvolgen van beschikbaarheden;
* Master data management;
* Klachten opvolgen;
* Contacten met logistieke partners;
* Contacten met magazijnen en fabrieken.

.We zijn op zoek naar een tijdelijke customer service!.Je beheert bestellingen (invoeren en coderen in het systeem);.Je behandelt telefoontjes en e mails om klanten te helpen (vragen, klachten, specifieke verzoeken);.

Wie Customer Service zegt, zegt klantgericht!Een uitstekende service leveren naar onze klanten is een must!Customer Service Supervisor!.Doel:. · Je focus ligt steeds op een geslaagd transport en een tevreden, geïnformeerde klant..

Hoe zal je dag eruit zien als customer service medewerker?.

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• Klantenbinding en kwalitatieve service bieden
• Nauwkeurige opvolging van aanvragen en zendingen
• Behandeling van complexe servicekwesties
• Onderhouden van contacten met klanten
• Efficiënte informatieoverdracht naar relevante afdelingen
• Oplossen van klachten volgens procedures
• Professionele afhandeling van klantvragen
• Administratieve taken en ondersteuning van andere afdelingen

Wat ga je doen als customer service advisor?.Telefonisch en via e mail contact onderhouden met klanten..Afspraken inplannen voor onderhoud en herstel van onze producten..Klanten informeren over onze diensten en producten..

Je beheert bestellingen (invoeren en coderen in het systeem);.Je behandelt telefoontjes en e mails om klanten te helpen (vragen, klachten, specifieke verzoeken);.

Telefonisch en via e mail contact onderhouden met klanten..Afspraken inplannen voor onderhoud en herstel van onze producten..

• Je bent het eerste contactpunt voor de klant.Je antwoord graag op de aanvragen van de klanten via telefoon, mail of de website.
• Je verwerkt de orders van de klanten in de database.
• Je stuurt de confirmatie naar de klant met updates over de orderverwerking en levering.
• Je werkt snel en op een efficiënte manier om de klanten geïnformeerd te houden.
• Indien nodig, geef je extra support aan de andere teams van de Customer Service afdeling.

Waaruit bestaat jouw takenpakket als customer service medewerker finance?Cijfers schrikken je niet af, maar je hebt geen kennis van financiële zaken?

Customer Service Backline Advisor..Doel:.Wie Customer Service zegt, zegt klantgericht!Een uitstekende service leveren naar onze klanten is een must! Commercialiteit kan je bewijzen door regelmatig klantencontact te onderhouden, .· Klachten?

DHL Express is gespecialiseerd in snelle expresleveringen en koeriersdiensten.JobomschrijvingDHL Express zoekt een Customer Service Advisor Backline!Je focus ligt steeds op een geslaagd transport en een tevreden, geïnformeerde klant..

DHL Express zoekt een Customer Service Advisor Backline!Bij DHL Express staan mensen centraal.Je bent binnen ons DHL netwerk hét aanspreekpunt van je klanten!.Je focus ligt steeds op een geslaagd transport en een tevreden, geïnformeerde klant..

Doel.Wie Customer Service zegt, zegt klantgericht!.Zoeken naar de beste logistieke oplossing is voor jou ‘piece of cake’ Customer Agent Frontline!. .

Hoe zal je dag eruit zien als customer service medewerker?.

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• Je bent HET aanspreekpunt voor bestaande en potentiële klanten
• Je behandelt inkomende gesprekken efficiënt via chat, telefoon en e-mail
• Je doet dit zowel in het Nederlands, Frans en Engels
• Na een grondige training ga je vlot aan de slag met boekingen, prijsaanvragen en algemene vragen over hun zending
• Je adviseert de klant over de beste transport oplossing

Key tasks & activities 

As an application(s) team leader you will be a key team member in the service delivery, people management and the client relationship.As you will be responsible of ensuring the qualitative delivery of the agreed services to the partner, you will have to make sure your team will be performing as expected and helping them evolve.Finally, as working with a partner, your engagement in improving the service and innovating will be essential for ensuring a good relationship.

If this driving and facing role is appealing to you let's see what we expect you to bring along:

• A strong interpersonal & team spirit as we deliver better together
• Structure in order deliver the appropriate contractual service levels
• Organization to plan and deliver accordingly
• Proactive in order to mitigate /detect the risks
• Good relationships skills as you will have to build a network for improving cooperation
• Coaching mindset to help your team members evolve.
• The will to learn & improve, qualitative and Results driven
• Culturally openminded as we work with Offshore, nearshore and local people in one team
• Business oriented in order to support our client to perform (IT and Business)
• Strong communication skills: to manage steering committee & customer daily contacts
• Language skills: Master Dutch &/or French + English
• 7-10 years in project or Service delivery experience is required.
• ITIL V4 certification is a big plus.

DHL Express zoekt een.Service Desk Advisor!.

Job Description

As a Google Cloud Sales Business Developer at Devoteam G Cloud, you help Enterprises go Google with their Infrastructure and Platforms.Your core focus is the Google Cloud Platform solutions to help customers with their Data, AI & Machine learning and Infrastructure journey. 

You'll work to drive awareness, adoption and business growth.You participate actively in all aspects of growing the business, including strategic planning, demand generation & new account acquisition.

Sounds like you?

 

Note to streamline workflows, enhance communication, and optimise efficiency.By effectively deploying Microsoft Teams, Share.You will utilise tools such as Word, Excel, Power.Point, Outlook, and One.

Your focus is to increase awareness, drive preference and accelerate clinical adoption, whilst developing and optimizing the customer relationship in order to ensure the long term business growth in the region.In this role, you will be responsible for our Samsung Healthcare Solutions portfolio, with a strong focus on Ultrasound, but also including DR and Healthcare IT solutions.Your responsibilitiesProvide technical and clinical leadership during the pre sales process by demonstrating full range of Ultrasound products, including product capabilities and benefits to customers and prospects to drive revenue within the regionServe as a subject matter expert, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forwardAdvance new product (NPI) features and clinical techniques; partner with customers to increase awareness, drive preference and accelerate clinical adoptionResponsible for organizing and executing events in the region, including product demonstrations during workshops, symposiums, webinars, hands on training courses, etceteraSupport trade shows, conferences, symposia, workshops, etcetera by performing product presentations and demonstrationsBuild strong and lasting business relationships with all key opinion leaders and other influential stakeholders Regular contact with users to ensure the product/system settings are at the highest level of performanceContinuous monitoring of the competition, trends and market landscape and developing strategies to improve sales and increase market shareSupport the creation of marketing collaterals, including success stories, white papers, use cases and customer testimonialsCollaborate with Product Management for product related feedback and enhancement requests

Brussels Airlines is looking for enthusiastic and motivated students to join our cabin crew team for the summer of 2025.You will have the chance to work for Belgium's number one airline and travel throughout Europe, working alongside experienced flight attendants who excel in customer service.

Join our team and make the most of your summer by embarking on an unforgettable journey.

Apply now - we can't wait to welcome you on board!

Mission

As Cabin Crew Member, you are the perfect host for our passengers on board the aircraft.You recognize our passengers’ wishes at a glance and know how to give excellent service.You are also responsible for the cabin safety on board and apply company and Belgian Civil Aviation Authority procedures rigorously.

• You consistently arrive at work on time for the pre-flight briefing, fully prepared and adhering to company procedures and grooming standards.
• You ensure passengers receive the highest possible standard of safety, service and customer care.

Profile Requirements

• You have reached the age of 18 by the time the training starts
• You have already followed one year of higher education after secondary school
• You are a EU citizen or have the right to live and work in the EU
• You are able to provide a copy of your diploma (minimum A2)
• You have an international passport (still valid 6 months or longer)
• You are able to swim at least 25 meters
• You have excellent language skills in all three languages: English, French and Dutch
• You are available for at least 1 full month during the summer of 2025, preferably more, up to 4 full months (from June until September 2025)
• You are willing to work in an irregular working pattern and during weekends
• You have the necessary means of transportation to the airport, also in case you have very early or late flights
• You look forward to wearing the Brussels Airlines uniform with pride, strictly adhering to the internal style guide, including the rule that visible tattoos on the face, head, neck, and hands are not allowed
• After a positive selection, you pass the mandatory medical exam for Cabin Crew

Training & Offer

Please find all information on the foreseen Cabin Crew training and on what we offer you on our Q&A page: Cabin Crew Students | Brussels Airlines (https://www.brusselsairlines.com/be/en/jobs/cabin-crew-students).

Actief vanuit vier locaties in de Benelux handelt het bedrijf jaarlijks vele miljoenen klantcontacten af (zowel B2B als B2C).

Great interpersonal and communication skills.Customer oriented mindset .Food vouchers.Get attractive employee discounts in all Marriott Hotels worldwide.

Door de groeiende vraag van internationale klanten kan WEngage haar aanwezigheid in Europa uitbreiden..Vertaald met Deep.

Maintain a positive and proactive approach to customer service.Assess the success of each experience by gathering client feedback and making necessary adjustments to enhance satisfaction and service quality.

Mission

As a FICA senior consultant, you are able to translate the business requirements to recommendations for our customers using your expertise.You understand customers expectations, anticipate and propose solutions in SAP and promote usage of standard SAP.

You help our customers to evolve their SAP landscapes, based on their needs and business processes.You can collaborate with Capgemini and client teams to obtain the wanted results.

You can work on functional changes and projects, lead workshops, making estimates, delivering analysis and manage a team (+/-3 persons).In a project context, you will need to take the role of streamlead FICA and be able to take up responsibilities.

You will work in multidisciplinary projects and teams, working with the latest SAP technologies in complex, multi technology environments.

.Door deze toenemende groei is Immoweb opzoek naar communicatieve en klantgerichte klantendienstmedewerkers om hun team te versterken..

As part of our multi-competency 2nd and 3rd Level Support Team, you will provide Managed Services for clients across Finance & Banking, Government & Public Sector, and Industry Markets.Your responsibilities will include Oracle database administration, software installation, patching, hot-fixing, scripting and automation, maintenance, and troubleshooting.You will adhere to ITILv3 practices for incident management and troubleshooting, investigating database performance, and providing tuning, storage, and backup optimization advice.

Your expertise will be crucial in implementing, managing, and enhancing availability schemes and recovery plans.Additionally, you will be actively involved in the release management of Oracle-based applications and maintaining PL/SQL programming sets.