97 jobs voor customer service employee gevonden

You will work for a company that excels in B2C customer relations and helps brands nurture their customers.Its multicultural team of 1,500 professionals across 10 global offices delivers exceptional customer service.

Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..Support the implementation of new customer service strategies and tools...

.Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system..

.Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system..

Onze hoofdactiviteiten zijn inspectie, controle, certificering, training en consultancy.Om onze service en onze relaties met klanten het best te garanderen, opereert Vinçotte vanuit verschillende vestigingen in België.

As a Customer Success, the focus is on promptly addressing customer inquiries to ensure a positive and satisfying experience.Effective communication and problem-solving skills are key for success.

Client Details

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Description

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

Binnen ons Service Center (dienst na verkoop) zijn de Customer Care medewerkers het aanspreekpunt voor onze vertegenwoordigers en techniekers, maar evenzeer voor installateurs en verdelers van onze Vaillant en Bulex producten..

Ook buiten de winkel ben jij het aanspreekpunt voor klanten: via mail, telefoon of sociale media.Kortom: klanttevredenheid, dat is waar het om draait!

Handling administrative tasks such as filing, data entry, and tracking employee information..Responding to employee queries and providing general administrative support to the HR team..

JobomschrijvingThe Human Resources Manager will be leading essential HR activities at the R&D Center of Excellence in Ghlin (:140 employees from all Business Units) and at the Executive office in Brussels (:25 employees), ensuring efficient HR service delivery and acting as a key player in establishing a robust HR infrastructure, legal compliance and positive work environment..This includes, but is not limited to, HR operations management of the end to end employee lifecycle for the assigned sites, recruitment, performance management, training, remuneration, benefits, employee engagement, offboarding, HR projects, management of relationships with the Works council and Health and Safety Committee, acting as primary point of contact for social legislation, collective labour agreements and implementation of corporate HR initiatives and processes.

Je verzorgt de first line customer support.Je verzorgt verder de administratie en bent key user van ons online vlootmanagementsysteem (customer setp up, contract set up, guarantee functionality).

Je werkt nauw samen met verschillende afdelingen en leveranciers.Ook buiten de winkel ben jij het aanspreekpunt voor klanten: via mail, telefoon of sociale media.

Helping to maintain accurate HR databases and employee records;.Supporting the onboarding process for new employees;.Providing excellent customer service to employees and managers regarding HR queries..

▪ Je werkt in volcontinue dienst en kunt op basis van ervaring en taalkennis de taak van landenreferent toebedeeld krijgen .▪ Je opereert zelfstandig en hebt rechtstreeks contact met klanten, dit betekent dat je een grote verantwoordelijkheid hebt.

Eerstelijns customer support bieden voor het vlootmanagementsysteem.Beheren van administratie en key user zijn van het systeem.

Manage the front desk, handling phone calls, emails, and directing inquiries professionally..Organize schedules, meetings, and appointments, ensuring smooth daily operations..

• Responsible for account development, management and acquisition of customers within a defined territory (East and West Flanders) to maximize account revenue and achieve sales targets.
• Establish professional relationships with existing customers and prospect accounts, lead meetings and negotiations to pursue business opportunities and to protect the Company's business interests.
• Create a clear business plan for your territory with smart goals.
• Implement company procedures, business rules and tools.
• Data Capture.Ensure usage of SFDC is in line with group guidelines and that we are maintaining records such as close dates, install base, call reports etc as part of your everyday tasks.
• Use SFDC to track area performance.Ensure that you maintain accurate and current data within SFDC to allow automatic forecasting, business planning, customer targeting etc.

• Responsible for account development, management and acquisition of customers within a defined territory (East and West Flanders) to maximize account revenue and achieve sales targets.
• Establish professional relationships with existing customers and prospect accounts, lead meetings and negotiations to pursue business opportunities and to protect the Company's business interests.
• Create a clear business plan for your territory with smart goals.
• Implement company procedures, business rules and tools.
• Data Capture.Ensure usage of SFDC is in line with group guidelines and that we are maintaining records such as close dates, install base, call reports etc as part of your everyday tasks.
• Use SFDC to track area performance.Ensure that you maintain accurate and current data within SFDC to allow automatic forecasting, business planning, customer targeting etc.

Our client is a prominent global provider of business services, offering specialized expertise in accounting, tax, payroll, fund administration, and regulatory compliance.They assist a wide range of clients, including corporations, financial institutions, asset managers, and private clients, helping them navigate complex business environments and regulatory frameworks across multiple jurisdictions worldwide..Jobomschrijving.

For our client who offers HR and accounting services, we are looking for an Office & Business Assistant.You will participate in the smooth running of this Brussels-based office and manage international clients in German, English, French and Dutch.

Your tasks as Office & Business Assistant:

• Be the central point for customers, guiding them to the right employee to answer their questions.
• Be responsible for incoming requests via post, phone, e-mail, etc.
• Assist a team of ten accountants and HR with their administrative tasks.
• Welcome international customers at the office.
• Ensure invoices are in order of payment.
• Follow up on customer payments.
• Take care of some HR & Payroll tasks on the side.

Je staat klaar als eerste aanspreekpunt voor customer support.Je bent verantwoordelijk voor de administratie en je fungeert als key user van het vlootmanagementsysteem, waarbij je zorgt voor customer set up, contract set up en de garantie van de functionaliteit.

Enjoy professional development opportunities in a supportive environment.

Benefit from a solid salary package with work-life balance in mind.

Bedrijfsomschrijving

Our client is a renowned and innovative company based in Brussels, dedicated to providing excellent service and a welcoming environment for all visitors.With a dynamic team and a strong focus on professional growth, we pride ourselves on a supportive workplace that values customer experience as much as employee satisfaction.

Omschrijving

What will you do?

• Serve as the face of our company, warmly greeting visitors, clients, and team members.
• Manage the front desk, handling phone calls, emails, and directing inquiries professionally.
• Organize schedules, meetings, and appointments, ensuring smooth daily operations.
• Handle basic administrative tasks, including filing, data entry, and preparing meeting rooms.
• Assist in handling visitor logs, security protocols, and distributing access passes.
• Support various departments with ad hoc tasks to facilitate office operations.

An exciting opportunity has arisen for a dedicated and diligent HR assistant to join a thriving business services company in Brussels.The successful candidate will provide vital support to the Human Resources department, making this an excellent entry-level position.

Client Details

This company is an established player in the media industry.With a robust workforce and a strong presence in the market, the company is recognised for its commitment to delivering exceptional service to its diverse client base.

Description

• Supporting the Human Resources team in administrative duties;
• Assisting with recruitment processes, including resume screening and interview scheduling;
• Helping to maintain accurate HR databases and employee records;
• Supporting the onboarding process for new employees;
• Providing excellent customer service to employees and managers regarding HR queries.

In deze rol fungeer je als de interne schakel tussen onze klant en onze diverse interne diensten (Warehousing, Customs, Customer Service, Transport, IT).Je zorgt voor een optimale communicatie en bewaakt de klantbehoeften..

Onderhouden van de klantrelaties (telefonisch of per email).Administratief verwerken van aan en afmeldingen/ huurstops in het systeem..Word jij blij van klantencontact, regelen, adviseren.en offertes maken?

Our main activities are inspection, control activities, certification, training and consultancy.In order to best guarantee our service and our relationships with customers, Vinçotte operates from various locations in Belgium.

Takenpakket.Orderverwerking en Klantcontact:..Klantgerichtheid en Communicatie:. .Proactieve en klantvriendelijke communicatie staat centraal in jouw rol..

You are responsible for establishing and maintaining strong relationships with new and existing customers, and prepare offers, negotiate terms, and close deals..As a Sales Manager for Green Hydrogen, you work closely with various internal teams; business development, legal, and finance to ensure a smooth deal execution.