112 jobs voor customer service employee gevonden

Onze klant, een marktleider in supply chain management voor mode en lifestyle merken, is op zoek naar een Customer Service Employee!.Ben jij een communicatieve duizendpoot met een passie voor klantgerichtheid?

We're seeking a diligent and professional Junior Customer Service Representative to handle customer service duties in FMCG sector.The successful candidate will be responsible for providing exceptional service to our clients, managing order-to-cash processes and ensuring efficient team collaboration.

Client Details

Our client is a multinational corporation in the FMCG industry, with a robust presence in over a hundred countries.With a workforce of over 18,000 employees, they are committed to delivering quality products to millions of consumers worldwide.

Description

• Manage the end-to-end order-to-cash process in a fast-paced environment.
• Provide exceptional customer service to clients, handling inquiries and resolving issues promptly.
• Collaborate effectively with team members and cross-functional departments.
• Ensure compliance with company procedures and industry regulations.
• Monitor customer accounts and manage credit control activities.
• Contribute to team meetings and continuous improvement initiatives.
• Handle administration related to customer accounts and orders.
• Support the implementation of new customer service strategies and tools.

Customer Service Teamleader begeleid en coach je een 4 koppig team, gericht op kwaliteit en efficiëntie.Je werkt actief aan het optimaliseren van de klantbeleving door jouw inzichten en ervaring.

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Jobomschrijving

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

This position involves balancing dual roles as a Dispatcher and a Customer Service professional in the service sector: coordinating property maintenance services while providing top-notch customer support.

Client Details

Our client is a globally recognised force in the service industry, boasting a team of over 5,000 professionals across various locations.Renowned for their commitment to providing high quality property services, they uphold a strong reputation for excellence and efficiency.

Description

The duties for this Dispatch / Customer Service Officer position can be divided into 2 parts:

Administrative-planning section:

- Follow up and adjust the daily planning of the cleaning staff in the field (permanent cleaning staff and mobile shifts)
- Management of the clusters (client portfolios per employee).
- Consultation with operational managers for optimal capacity allocation,

Commercial section:

- Complaint handling,
- Contribute to the development and improvement of Atalian services, take care of customer relations (thinking along on improvement actions),
- Cross-regional cooperation where necessary.

Voor onze klant, een gevstigde waarde in de DIY wereld, zijn we op zoek naar een Customer Service Teamleader..

Onze hoofdactiviteiten zijn inspectie, controle, certificering, training en consultancy.Om onze service en onze relaties met klanten het best te garanderen, opereert Vinçotte vanuit verschillende vestigingen in België.

As a Customer Success, the focus is on promptly addressing customer inquiries to ensure a positive and satisfying experience.Effective communication and problem-solving skills are key for success.

Client Details

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Description

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

Je begeleidt een team van vier Customer Service medewerkers en samen zorgen jullie voor een uitstekende en efficiënte klantbeleving.Wat ga je doen?Leiding geven aan een team van vier Customer Service medewerkersActief bijdragen aan de verbetering van klanttevredenheidOndersteunen van jouw team met advies en begeleidingZelf actief meewerken aan klantendossiersVerwerken van inkomende telefoongesprekken en e mailsBeantwoorden van vragen via Social Media kanalen

An HR assistant in a media company supports the recruitment process by coordinating interviews, managing employee records, and assisting with onboarding.They also help implement HR policies and programs, ensuring a positive workplace culture and addressing employee inquiries.

Client Details

The client is a vibrant media company focused on producing engaging content across digital, television, and social media platforms.They emphasize innovation and collaboration, fostering an inclusive workplace culture.

Description

• Providing administrative support,
• Assisting with day to day operations of the HR functions and duties,
• Compiling and updating employee records,
• Coordinating HR projects and taking minutes,
• Assisting in payroll preparation by providing relevant data,
• Communicating with public services when necessary,
• Properly handling complaints and grievance procedures,
• Coordinating communication with candidates and scheduling interviews.

Great interpersonal and communication skills.Customer oriented mindset .Food vouchers.Get attractive employee discounts in all Marriott Hotels worldwide.

The Customer Service Center (CSC) is the 1st point of contact for all customers (internal & external) with questions and complaints about the products and services.The key objective of the CSC is to provide fast, accurate, and high quality information to our customers and patients, to maintain and increase customer satisfaction and to contribute to positive business results.

The Customer Service Center is looking for a front office employee with a passion for customers:

- Your focus on patient & customer enables you to solve questions from customers in the Benelux;

- In a structured way you are able to manage the complete order process (validation, registration, order entry, complaint handling, etc.).Your technical insight helps you to deal with different processes and systems;

- Due to your understanding and integrity you are capable of detecting and follow-up on Logistical Customer Complaints;

- To enable correct follow-up and handling of customer requests you thoroughly understand the processes and pharmaceutical legislation applicable in the Benelux;

- Your excellent communication skills help you to connect and collaborate closely with different departments and internal/external stakeholders;

- Your efficiency is key to help you optimize existing processes and define new opportunities.

Je zorgt voor een constante communicatie tussen Credit Control, Customer Service Department en Sales Manager.Je tracht op de meest kostenefficiënte en klantvriendelijk manier de goederen naar de klant te versturen en staat hier voor in communicatie met onze logistieke afdeling..

Ook buiten de winkel ben jij het aanspreekpunt voor klanten: via mail, telefoon of sociale media.Kortom: klanttevredenheid, dat is waar het om draait!

Binnen ons Service Center (dienst na verkoop) zijn de Customer Care medewerkers het aanspreekpunt voor onze vertegenwoordigers en techniekers, maar evenzeer voor installateurs en verdelers van onze Vaillant en Bulex producten..

.prise de commandes par téléphone et par mail .répondre aux demandes internautes sur les produits .adapter le site internet si nécessaire . Vos tâches seront :..

Je verzorgt de first line customer support.Je verzorgt verder de administratie en bent key user van ons online vlootmanagementsysteem (customer setp up, contract set up, guarantee functionality).

Je werkt nauw samen met verschillende afdelingen en leveranciers.Ook buiten de winkel ben jij het aanspreekpunt voor klanten: via mail, telefoon of sociale media.

Een internationaal bedrijf actief in de technische sector zoekt een Customer Service Representative om het team in Wommelgem te versterken..Als Customer Service Representative ziet jouw takenpakket er als volgt uit:.

Onze klant is actief binnen de technische sector JobomschrijvingWord jij het vriendelijke aanspreekpunt dat klanten met technische vragen kan ondersteunen?Als Customer Service Representative ben jij degene die zorgt dat klantbehoeften op het gebied van kalibratiediensten nauwkeurig en vlot worden afgehandeld.

▪ Je werkt in volcontinue dienst en kunt op basis van ervaring en taalkennis de taak van landenreferent toebedeeld krijgen .▪ Je opereert zelfstandig en hebt rechtstreeks contact met klanten, dit betekent dat je een grote verantwoordelijkheid hebt.

M.a.w.je verwerkt mee calls, e mails, beantwoordt op vragen via Social Media.

Eerstelijns customer support bieden voor het vlootmanagementsysteem.Beheren van administratie en key user zijn van het systeem.

You are responsible for performing administrative tasks for Reverse Logistics and Service, creating return references, collecting packages and product support.Main Duties ans responsabilities :.

Retouren beheren en een vlotte afhandeling verzorgen..Administratieve verwerking van orders en Value Added Services (VAS)..

As a customer service employee, you will be responsible for answering incoming phone calls and emails.You'll provide assistance and advice to customers who have questions about our kitchen equipment.Extensive training opportunities and helpful tools will allow you to constantly gain new knowledge, which you can then enthusiastically share in your interactions with customers.You will work from our office in Berchem.. .

What will be your next challenge as Internal Account Manager in Brussels?Managing existing customer portfolio (retention, cross-sell & upsell) Touchpoints with potential customers (#outbound calls/day-month – sales campaigns) Establish relationship with the potential new customer Drive the entire sales cycle from ‘awareness' stage until ‘decision' stage (close sale) Prepare and send proposal and closely follow-up Sales funnel management Achieve monthly sales target (#new customers, #business volume, #revenue) Conversion (rate) of sales & marketing generated leads & campaigns Comply with all company related policies, procedures and legal requirement

Bedrijfsinformatie
The company is a well-known player in employee benefits.They are recognized for their good working atmosphere, frequent feedback to their employees, and a training-oriented HR policy.

Je staat klaar als eerste aanspreekpunt voor customer support.Je bent verantwoordelijk voor de administratie en je fungeert als key user van het vlootmanagementsysteem, waarbij je zorgt voor customer set up, contract set up en de garantie van de functionaliteit.