523 jobs voor customer service english gevonden

As a Customer Service Specialist you provide exceptional support and assistance to customers..You're responsible for the daily communication with the customers, sales managers, logistics, mill production planning and supply chain coordination teams.

Log/Report/Resolve customer complaints.Handle the price requests.Organize return shipments.Issue credits/debits to customers. Coordinate shipment with logistics department.Be a single point of customer contact related to customer orders.

Free parking is available on site.Jobomschrijving.Provide top tier customer support through various channels (email, phone, chat)..

Effective backlog management.Log/Report/Resolve customer complaints.Issue credits/debits to customers.Support finance in resolving payment disputes.

As a customer service representative, you will have the following responsibilities:

• Receive and answer customer calls/queries related to customer orders
• Receive and review customer orders
• Process Product orders via ERP system
• Coordinate shipment with logistics department
• Be a single point of customer contact related to customer orders
• Organize return shipments
• Issue credits/debits to customers
• Support finance in resolving payment disputes
• Effective backlog management
• Log/Report/Resolve customer complaints
• Handle the price requests

.* As a multilingual advisor, you support customers with international breakdowns.

Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt.Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy!If you have any questions, you can reach us by phone on +3211 94 81 56.

Your duties as a customer service officer will include:

• You'll respond to incoming phone calls and mails;
• You'll gather the necessary information and check it's accuracy and completeness;
• You'll provide the needed technical support and communicate with the workshops;
• You'll update all the involved parties;
• You'll monitor the agreements;
• You'll follow the contract-related issues up and respect the imposed deadlines.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

. Daily communication with customers, sales managers, logistics, mill production planning.

Providing technical support and communicating with workshops..Updating the customer and all other parties involved..

As a Customer Service Specialist you provide exceptional support and assistance to customers..You're responsible for the daily communication with the customers, sales managers, logistics, mill production planning and supply chain coordination teams.

Your duties as a customer service officer will include:
* You'll respond to incoming phone calls and mails;
* You'll gather the necessary information and check it's accuracy and completeness;
* You'll provide the needed technical support and communicate with the workshops;
* You'll update all the involved parties;
* You'll monitor the agreements;
* You'll follow the contract-related issues up and respect the imposed deadlines.

Collecting and verifying information for accuracy..Providing technical support and coordinating with workshops..Responsibilities:.As a customer service officer, working Monday to Friday on rotating shifts, your key tasks will include:.

The position entails providing multilingual support to customers across Europe during international vehicle breakdowns, ensuring a supportive and reassuring experience.Key responsibilities include maintaining regular communication with repair dealers and customers, ensuring transparency and trust.Creative problem-solving is essential, especially in complex scenarios, and teamwork is emphasized as a fundamental component of business success.

Order Management .Provide exceptional customer service to a diverse range of clients..Identify and resolve customer issues, escalating them when necessary..Contribute to the development of customer service policies and procedures..

Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind..Through constant communication with repair dealers and customers, we provide updates and solutions..

.Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.

.Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.

The duties as Customer Service Administrator:

* You are responsible for correctly handling/transferring customer inquiries.
* You manage the mailbox and telephone communication.
* You support the account managers in daily tasks
* You are responsible for the entire sales process from quotation to invoice
* Allround administrative tasks

Are you ready to play a pivotal role in delivering exceptional service to our valued customers?

As a Service Account Manager, you will be the primary point of contact for clients within the target market, providing expert advice, support, and fostering their growth.Your key responsibility will be ensuring an outstanding service experience by coordinating all customer service activities between the client, specialist departments in Belgium, and our headquarters in Germany.

Key Responsibilities:

• Serve as the first point of contact for all customer inquiries following a successful Site Acceptance Test (SAT), liaising with relevant departments both at the site and head office.
• Drive active service sales and lifecycle consultancy, including follow-up on quotations.
• Capture and relay customer and market requirements to the Service Product Management team.
• Ensure the achievement of annual order intake targets and planned revenue growth.
• Act as a core member of the project team for new machine installations, particularly during the installation phase.

.Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes..

Customer Service: Provide excellent customer service and strive for maximum customer satisfaction..Administrative Tasks: Handle various administrative tasks such as maintaining customer files and reports..

Manage complaints and claims.Communicate with freelancers, customers, and companies via email, phone, and chat.

The location is easily accessible by train and bus, and there is ample parking available.You will be working in an international environment, with English as the primary language.As a Customer Support and Office Management Specialist (m/v/x), you will be responsible for:Providing excellent customer service through various communication channels, including phone, email, and chat.You will handle customer inquiries, complaints, and requests in a professional and friendly manner.You will also support administrative tasks such as order processing, invoicing, and general office work.You will also play a key role in assisting the sales team and providing general operational support.You will be responsible for the smooth running of the office.

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind Communication is key.

.Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.

.Keywords: customer support advisor, customer service, call agent, customer service representative..Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.

.Keywords: customer support advisor, customer service, call agent, customer service representative..Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.