531 jobs voor customer service english gevonden

Log/Report/Resolve customer complaints.Handle the price requests.Organize return shipments.Issue credits/debits to customers. Coordinate shipment with logistics department.Be a single point of customer contact related to customer orders.

Effective backlog management.Log/Report/Resolve customer complaints.Issue credits/debits to customers.Support finance in resolving payment disputes.

As a Customer Service Advisor in the team, you will be essential in strengthening the connection between the company and the German-speaking clients.Here's what your role will involve:
* Providing Exceptional Support: Using your fluent German language skills, along with proficiency in French, Dutch, or English, you will address customer inquiries with professionalism and clarity.
* Resolving Customer Issues: You'll handle a wide range of questions and concerns, efficiently resolving issues to enhance the customer experience.
* Ensuring Customer Satisfaction: By delivering high-quality assistance and support, you will contribute to the goal of achieving complete customer satisfaction.

Your role will be pivotal in making sure the clients feel heard, valued, and satisfied with the services.
* Handling inquiries and concerns through phone, email, or chat.
* Act as the main point of contact for our customers.
* Leverage your language skills to ensure clear and efficient communication,
* resolving customer issues promptly.
* Foster strong customer relationships by providing outstanding service and personalized support.
* Work collaboratively with team members to exchange insights and implement best practices.

.* As a multilingual advisor, you support customers with international breakdowns.

On March 28, 2024, the Imerys Group announced that it had entered into negotiations with the Flacks Group for the proposed sale of its kaolin, ground calcium carbonate, precipitated calcium carbonate and talc production assets.The future company will offer mineral solutions to industries worldwide, currently serving mainly the paper and cardboard markets, with annual sales of around ?350 million in 2023, this business will employ around 1,000 people..JobomschrijvingThe Customer Service Representative assist the Order Process Management, he/she has to check, register, confirms customers' orders and organize the shipment with all its adjustments.

Providing technical support and communicating with workshops..Updating the customer and all other parties involved..

Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt.Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy!If you have any questions, you can reach us by phone on +3211 94 81 56.

Your duties as a customer service officer will include:

• You'll respond to incoming phone calls and mails;
• You'll gather the necessary information and check it's accuracy and completeness;
• You'll provide the needed technical support and communicate with the workshops;
• You'll update all the involved parties;
• You'll monitor the agreements;
• You'll follow the contract-related issues up and respect the imposed deadlines.

They are a rapidly growing company with a dynamic team and motivated colleagues.Your new role Exciting opportunity alert!We're on the lookout for English & Finnish speaking Customer Service Representatives to join an international company in Zaventem, specializing in the medical sector.First of all, you are responsible for entering the orders in the ERP system.Your clients?

For other Office Support jobs, please contact Cato Vandenplas from Hays Diegem at 02.206/68.48Your new companyOur client is an international company active in healthcare.The company is located in Zaventem and is looking for reinforcement for their customer service team through Hays.

The group comprises 1,500 employees based in 10 offices worldwide: New York, London, Brussels, Paris, Milan, Cape Town, Hong Kong, Shanghai &Tokyo.The group collaborates with 350 clients in the luxury, lifestyle, fashion, automotive, insurance, banking, and media sectors.

Collecting and verifying information for accuracy..Providing technical support and coordinating with workshops..Responsibilities:.As a customer service officer, working Monday to Friday on rotating shifts, your key tasks will include:.

Support our business development department through preparing lists of clients, making appointments, doing the specific follow up,

Our client is a specialised Pharmaceutical company located in Berchem and looking for a Customer Service Officer.As Customer Service Officer you will be part of the Customer service and Planning team.You will be responsible for the daily order administration and A-Z follow up.

Your tasks as a Customer Service Officer:

* You will be responsible for the order processing and input from request to delivery
* You will handle errors and solve issues
* You have contact with customers, warehouses and sales managers (via e-mail and phone)
* You handle returns, claims and general questions from customers
* You assist with stock closing and reconciliations
* You handle invoices

Processing incoming orders and answering questions from both external and internal customers;
- Starting to build strong relationships with a limited portfolio of customers;
- Deliver smooth delivery of customer orders;
- Modify orders and provide customers with immediate order confirmation;
- Ensure necessary documents are in order at all times;
- Manage orders and due dates according to KPIs;
- Providing customers with the necessary info about the company's services;
- Handling emails, phone calls and faxes;
- Performing necessary queries.

Your duties as a customer service officer will include:
* You'll respond to incoming phone calls and mails;
* You'll gather the necessary information and check it's accuracy and completeness;
* You'll provide the needed technical support and communicate with the workshops;
* You'll update all the involved parties;
* You'll monitor the agreements;
* You'll follow the contract-related issues up and respect the imposed deadlines.

The Customer Service Center (CSC) is the 1st point of contact for all customers (internal & external) with questions and complaints about the products and services.The key objective of the CSC is to provide fast, accurate, and high quality information to our customers and patients, to maintain and increase customer satisfaction and to contribute to positive business results.

The Customer Service Center is looking for a front office employee with a passion for customers:

- Your focus on patient & customer enables you to solve questions from customers in the Benelux;

- In a structured way you are able to manage the complete order process (validation, registration, order entry, complaint handling, etc.).Your technical insight helps you to deal with different processes and systems;

- Due to your understanding and integrity you are capable of detecting and follow-up on Logistical Customer Complaints;

- To enable correct follow-up and handling of customer requests you thoroughly understand the processes and pharmaceutical legislation applicable in the Benelux;

- Your excellent communication skills help you to connect and collaborate closely with different departments and internal/external stakeholders;

- Your efficiency is key to help you optimize existing processes and define new opportunities.

Provide exceptional customer service to a diverse range of clients..Work collaboratively with the Sales, Logistics and finance teams.

The organisation values teamwork and professional development, providing a supportive environment for all employees with international backgrounds.DescriptionOrder Management Provide exceptional customer service to a diverse range of clients.Work collaboratively with the Sales, Logistics and finance teamsRespond to customer inquiries in a timely and professional manner.Identify and resolve customer issues, escalating them when necessary.Contribute to the development of customer service policies and procedures.Participate in team meetings and professional development opportunities.Ensure compliance with company policies and procedures.Maintain accurate and up to date customer records.

Jobomschrijving.Deliver exceptional customer service to VIP clients..

Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..Support the implementation of new customer service strategies and tools...

Manage and process customer orders..Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately..

Manage and process customer orders for pharmaceutical products..

A VIP Customer Service team member is sought for a high-profile role in the Sport industry, based in Brussels.This position requires a focus on delivering top-tier customer service to VIP clients and maintaining the company's strong reputation.

Client Details

Our client is a well-established titan in the Leisure & Sport industry.With thousands of employees worldwide, they are committed to providing high-quality services and experiences for their VIP customers.

Description

• Deliver exceptional customer service to VIP clients.
• Maintain and build strong relationships with VIP clients.
• Respond to VIP client inquiries and complaints in a timely and professional manner.
• Develop knowledge of company products and services to provide accurate information to clients.
• Collaborate with various departments to ensure client satisfaction.
• Uphold the company's high standards and reputation in all interactions.
• Participate in training and development programs to enhance job skills.
• Contribute to the overall goals of the Customer Service team.

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind Communication is key.

.Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system..

Market Analysis: Monitor developments .Customer Service: Provide excellent customer service and strive for maximum customer satisfaction..The mission is to deliver high quality products and services that meet the customers' needs..Jobomschrijving.

Communicating with customers.Providing advice on maintenance and upgrades.Ensuring customer satisfaction by actively inquiring about their experience and addressing their needs.Processing information from support, service, and interventions.

French or Dutch | International environment | 1105728About the organizationOur client is an international company in Leuven and is looking for reinforcement for their international customer service team through Hays.The company is active in the medical market.Your new roleCustomer Service Specialist wanted for an international company in Leuven!In this position, you are in direct contact with your customers from the Spanish market.