17 jobs voor Customer Service English gevonden in Gent (9000)

As a Customer Service Specialist you provide exceptional support and assistance to customers..You're responsible for the daily communication with the customers, sales managers, logistics, mill production planning and supply chain coordination teams.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

. Daily communication with customers, sales managers, logistics, mill production planning.

As a Customer Service Specialist you provide exceptional support and assistance to customers..You're responsible for the daily communication with the customers, sales managers, logistics, mill production planning and supply chain coordination teams.

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind Communication is key.

Daily communication with customers, sales managers, logistics, mill production planning and supply chain coordination teams about order related matters..Receiving, processing and confirming orders..

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind Communication is key.

Voor onze klant, een toonaangevende speler in de transportsector, zijn we op zoek naar een Customer Support Advisor...

Our multi lingual advisors utilise their language skills to support customers with international breakdowns.It doesn't matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind Communication is key.

.Contributing the migration of the customer environment to the Azure cloud (especially the Network layer).

.You accurately process all incoming orders in SAP and are responsible for the complete processing, from order entry to sending the invoice to the customer.

Organize workload, provide guidelines and instruct the rest of the team Arrange and delegate daily &weekly mise en place Supervise the maintenance of the restaurant kitchen, hoods, and all equipment Make kitchen staff planning.Operate a smooth and efficient service and handovers to the next shift .

Daarbovenop kun je ervaring op doen in een verschillende domeinen: administratie, HR, marketing & communicatie, sales, logistiek, customer service, .Zo bouw je in een mum van tijd een indrukwekkend netwerk en CV op.

Je combineert de afwisseling van tijdelijke projecten met de zekerheid van een vast contract..Daarbovenop kun je ervaring op doen in een verschillende domeinen: administratie, HR, marketing & communicatie, sales, logistiek, customer service, .  Zo bouw je in een mum van tijd een indrukwekkend netwerk en CV op.

Are you a born leader who loves a dynamic working environment and a diverse team?As Housekeeping Manager, you will be the hub of our hotel, especially during busy periods such as the Ghent Festivities and other major events.You will ensure that guests have a flawless experience, while managing a diverse and multilingual team of 15 people.

Your responsibilities

• Responsible for checking, following up on customer remarks and correct delivery of rooms.

• Leading the team: organise, plan and control the daily cleaning activities.You lead the team with an inspiring and hands-on mentality.

• Motivate and coach: Start the day with an energetic briefing and mentor new employees so that they master their tasks.

• Quality control: Ensure that rooms and common areas are always shining and meet the hotel's high quality standards.

• Complaints management: Handle guest complaints promptly and professionally.

• Stock management: Monitor cleaning supplies, place timely orders and manage deliveries.

• Planning and administration: Set weekly staff schedules and accurately record hours and other administrative tasks.

• Linen logistics: Manage linen logistics in the building and ensure replenishment and keeping decentralised stock pens in order.

• Helping out where needed: You will actively assist with tasks such as pulling off sheets, emptying bins and preparing trolleys for the staff.

  Location: Large hotel in the heart of Ghent (130 studios)

What you will do

 

As a Senior M&A Data Specialist, you will empower our decision-making process by delivering insightful data analysis tailored to M&A activities.The three pillars of this role are: requirements gathering, conducting in-depth data analysis, and guiding the business in understanding insights from the data through effective data visualization.
 

Where you will have impact

• Conduct in-depth data analysis using SQL and/or python and Excel as part of the due diligence and data migration processes during M&A activities.
• Develop and maintain robust data models to support the analysis and interpretation of complex M&A data.
• Collaborate with team members through version control and peer reviews, ensuring high-quality data analysis and interpretation.
• Gather and interpret requirements from various internal business units (M&A, Finance, Legal, Strategy, etc.) involved in the acquisition process.
• Translate complex M&A business requirements into thorough, insightful data analyses that inform strategic decisions.
• Maintain and expand our data catalogue with a focus on M&A related data, ensuring data integrity and accuracy during data migrations.
• Guide analysts and business users in identifying relevant data points and metrics to track M&A progress and outcomes, using data visualization tools like Looker.
• Enable teams to explore M&A-related data marts in a self-service manner, fostering a data-driven culture.
• Stay updated with industry trends and new technologies to ensure we remain a fast-moving technology adopter in the M&A space.
   

About our team

Within this role you will be part of the Data & Analytics, specifically within the Strategic Analytics pillar.  We are a central pillar of our operations at Lighthouse, managing a vast array of data assets and driving strategic decisions across the organization.We handle millions of data points daily, utilizing state-of-the-art technologies to unlock new directions for our internal processes and functions.

Our responsibilities include:

• Enhancing Data Usability: We optimize the actionability of our data assets to empower stakeholders.
• Supporting Leadership: We provide critical insights that assist our leaders in making data-driven decisions.
• Uncovering Insights: We analyze customers' commercial behavior to drive commercial strategies.
• Developing Definitions & KPIs: We collaborate with various teams to create metrics for strategic decision-making.
• Ensuring Data Reliability: We maintain data integrity during due diligence and M&A projects.

We work closely with the Internal Data Warehousing Team, responsible for maintaining efficient data infrastructure, ensuring data integrity, providing data support, and automating data workflows.Together, we strive to empower every member of Lighthouse to harness the power of data, pushing the company towards its strategic objectives.

 

What it means:Empowering marketing and sales team with relevant product data insights & market trends.Ensure data driven decision making by combining self service Product Usage Analytics with actionable curated insights.Collaborate with the User Research team on foundational projects.Guide Product trios to perform experimentation and gradual rollouts.Run Proof of Concepts and experiments for Data Solutions.