761 jobs voor customer service support gevonden

• Customer Service and Sales support role for the German speaking countries
• Function is Brussels based

Client Details

My client is a Belgian company active in the Fashion Industry.

They have grown exponentially over the years and they stand for strong people and planet values.

Today they are looking for a Customer Service & Sales Support for the German markets.

Description

As Customer Service & Sales Support you will have following responsibilities:

• You are the SPOC for the clients of the DACH region (Germany, Austria, Switzerland)
• You collaborate with a team of 3 people dedicated on that region (but the overall team is bigger)
• You manage orders from A to Z (classical Order To Cash role)
• You handle client requests, demands and complaints
• You follow up with sales, logistics and finance teams internally during the entire process
• You handle adhoc sales and sales support projects

Taakomschrijving:.Voor een klant actief in de voedingssector zijn we op zoek naar een enthousiaste customer service support in Westvleteren.Je maakt interne sales rapporten op.

My client is a Belgian company active in the Fashion Industry.They have grown exponentially over the years and they stand for strong people and planet values.Today they are looking for a Customer Service & Sales Support for the German markets.JobomschrijvingAs Customer Service & Sales Support you will have following responsibilities:.

.Ondersteunen van het Customer Support team, de Service Technicians, servicepartners, dealers, installateurs en eindgebruikers.

We are seeking a dedicated Support Coordinator for our Customer Service Department who can handle a fast-paced environment while ensuring excellent service and support to our clients.

Client Details

This organisation is a leading player in the FMCG sector, employing over 5000 people globally.They are well-established, operating in over 50 countries, and have a significant presence in Brussels where this role is based.They are renowned for their commitment to quality and excellence in customer service.

Description

• Provide top-notch customer service by effectively managing customer inquiries and complaints.
• Coordinate with team members to ensure smooth operations and optimal performance.
• Track and report on customer interactions to identify areas for improvement.
• Maintain a high level of product knowledge to provide accurate information to customers.
• Manage customer accounts efficiently, ensuring that all information is accurate and up to date.
• Work closely with other departments to resolve customer issues promptly.
• Participate in team meetings to discuss strategies for enhancing customer satisfaction.
• Adhere to company policies and procedures while performing daily tasks.

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

Ontdek een boeiende rol als Sales Support en Customer Service Medewerker in Ieper.Bouw duurzame klantrelaties op, verwerk bestellingen en optimaliseer bedrijfsprocessen.Profiteer van groeikansen en een aantrekkelijk salaris.

Ben jij op zoek naar een.administratieve studentenjob binnen de customer service?.(Logistieke) administratieve taken oppakken?

Daily communication with customers, sales managers, logistics, mill production planning.and supply chain coordination teams about order related matters.

Als Customer Service Support (m/v/x) zijn je verantwoordelijkheden als volgt:.🏢 Klanttevredenheid beheren: Zorg dagelijks voor een uitzonderlijke klanttevredenheid..

Our client is an international company known for its dynamic work environment and strong commitment to customer satisfaction. To support their growth, they are looking for a motivated and service oriented Customer Service Representative to join their team.JobomschrijvingAs a Customer Service Representative, you will be the key contact point for customers, ensuring they receive timely, accurate, and professional support.

Onze klant is een belangrijke speler in de distributie van promotionele, professionele en sportkleding en accessoires..Onze klant maakt deel uit van een grote Europese groep, leider in de distributie van gepersonaliseerde textiel en promotionele accessoires.

As a Customer Service Representative, you will be the key contact point for customers, ensuring they receive timely, accurate, and professional support. Your role is crucial in maintaining high levels of customer satisfaction and ensuring smooth order-to-delivery processes.

Client Details

Our client is an international company known for its dynamic work environment and strong commitment to customer satisfaction. To support their growth, they are looking for a motivated and service-oriented Customer Service Representative to join their team.

Description

As a Customer Service Representative, you will be the key contact point for customers, ensuring they receive timely, accurate, and professional support. Your role is crucial in maintaining high levels of customer satisfaction and ensuring smooth order-to-delivery processes.

Your Responsibilities:

• Serve as the first point of contact for customers via phone, email, and other communication channels

• Manage the order process from A to Z: order entry, follow-up, and coordination with internal departments

• Handle inquiries, provide product information, and resolve any customer issues or complaints

• Ensure accurate data entry and maintain customer records in the system (SAP/CRM)

• Collaborate with supply chain, sales, and logistics teams to guarantee customer satisfaction

• Monitor delivery deadlines and proactively communicate with clients regarding any delays or changes

• Support the sales team with administrative tasks and follow-up

Voor onze klant te Wemmel, zijn we opzoek naar een Customer Support Service...Als Customer Support Service zal je instaan voor; . Opvolgen van bestaande service en onderhoudscontracten.Je stelt offertes op voor de verlenging van contracten.

Knowledge Sharing: Support knowledge sharing among different customer service teams...Daily Communication: Communicate daily with customers, sales managers, logistics, production planning, and supply chain teams about order related matters..

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets. Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:
- Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
- Receiving, processing and confirming orders
- Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
- Monitoring customer sales plan, quota, orderbook and acting when needed
- Pipeline order management
- Reporting on demand for customer related information
- Being first-line support for sustainability related topics
- Participating in the development work related to own responsibility area
- Support in knowledge sharing among the different customer service teams

Als Techisch Bediende Customer Service maak je deel uit van een team van 7 collega's en ben je verantwoordelijk voor:. Taken en verantwoordelijkheden .

Frigo's en wijnkasten. JobomschrijvingAls Techisch Bediende Customer Service maak je deel uit van een team van 7 collega's en ben je verantwoordelijk voor:. Taken en verantwoordelijkheden . .

Resolving customer issues promptly..Foster strong customer relationships by providing outstanding service and personalized support..

.* As a multilingual advisor, you support customers with international breakdowns.* A creative and proactive approach to problem solving ensures that customers are well supported..

Voor een gekende producent van smeermiddelen gevestigd in de zuidrand van Antwerpen zijn wij op zoek naar een meertalige Sales Support Administrator om het Benelux of Export team aan te vullen. In deze rol ben je verantwoordelijk voor de opvolging van het volledige order to cash proces en zorg je ervoor dat de klanten een excellente customer service ontvangen bij elke contactname.Spreek je naast Nederlands en Frans ook vloeiend Engels of zelf nog andere talen?

Ben jij een administratieve duizendpoot met een passie voor sales en aankoop?Heb je een eerste ervaring in customer service en spreek je vlot Nederlands, Frans én Engels?

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

As a Customer Success Manager, you play a key role in ensuring our clients receive the best possible support and service.You will be the bridge between customers and internal teams, making sure every request is handled efficiently while building long-term relationships.

Client Details

Our client is an international company active in the pharmaceutical sector.

Description

As a Customer Success Manager, you play a key role in ensuring our clients receive the best possible support and service.You will be the bridge between customers and internal teams, making sure every request is handled efficiently while building long-term relationships.

Tasks:

• Act as the main point of contact for customers, ensuring top-notch service and quick issue resolution
• Guide clients through the onboarding process and ensure they maximize the value of our products/services
• Work closely with internal teams (sales, logistics, and technical support) to streamline customer requests
• Analyze customer needs and proactively suggest solutions to improve their experience
• Use SAP to track orders, manage customer data, and optimize processes
• Handle unexpected challenges with a hands-on and flexible approach

Knowledge Sharing: Support knowledge sharing among different customer service teams..

.You provide technical and application support to our customers.

For one of our clients that is active in the industrial sector in Brussels, we are looking for an Administrative and Sales Support.

The Administrative and Sales Support will be responsible for:

• Office management: visitors' reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices…
• Sales & Customer service support:
  • General customer service support during peak season
  • Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders
  • Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July)
  • Marketing support during trade shows
  • Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals)
  • Follow up with Area Managers to make sure action item deadlines are observed
  • Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations
  • Communicate with sales team about validated prospects and their needs
  • Support the sales team with collection calls

Are you a customer oriented professional with a passion for delivering top notch service?Do you speak fluent Dutch and have a knack for problem solving?