74 jobs voor customer services analyst gevonden

For an international client active in the logistical sector in Diegem, we are looking for a Customer analyst.Do you have a master degree in economics, finance or business, and are you looking for a challenging, varied job in an international environment?

For an international client active in the logistical sector in Diegem, we are looking for a Customer analyst.Do you have a master degree in economics, finance or business, and are you looking for a challenging, varied job in an international environment?

The majority of time will be spent on collection activities: calling customers, sending statements, and reminder notices.A/R account reconciliationProcess credit applications, review and analyze customer financial statements, and approve/recommend credit limits.Review sales orders on credit hold for approvalMust interact with customers, internal departments and upper management in a professional manner as needed.This interaction includes providing guidance, direction, and expertise in balancing Credit & Collections techniques, communicating credit limits, credit holds and taking the lead role in workout situations.Make recommendations on bad debt reserves on a monthly basis.

Interaction with the business analysts, customer, users, project leaders and the developers;.Participation in working groups, progress meetings and meetings with the users;

Interaction with the business analysts, customer, users, project leaders and the developers;.Participation in working groups, progress meetings and meetings with the users;

Interaction with the business analysts, customer, users, project leaders and the developers;.Participation in working groups, progress meetings and meetings with the users;

Interaction with the business analysts, customer, users, project leaders and the developers;.Participation in working groups, progress meetings and meetings with the users;

Help customers with their use of Odoo Business Apps Solve functional problems by investigating Engage with our visitors and leads (Livechat) Ensure customers' satisfaction Improve customers's experience Contribute to the improvement of our product & all documentation Side projects (recruit and onboard new colleagues, give training,...) .

Starting with mainframe security software, we paved our way into intelligence solutions and services for the hybrid enterprise cloud Today, more than 200 clients have chosen to partner with us, adopting solutions perfectly fit to their infrastructure needs.

.Business analyses.

Als Supply Chain Analyst speel je een cruciale rol in het optimaliseren van de voorraadsituatie van onderdelen op Pan-Europees niveau.Binnen de afdeling 'stockbeheer' van de Parts Supply afdeling te Gent, ben je verantwoordelijk voor de end-to-end supply chain van onderdelen, inclusief aankoop, stockbeheer, customer service, sales, marketing en logistiek.

Je belangrijkste taken omvatten:

Zorgen voor een optimale voorraad van onderdelen.

Onderhouden van nauwe samenwerking en afstemming met verschillende entiteiten, waaronder Sales, Procurement en Logistiek.

Proactief voorstellen van acties om de gestelde doelen met betrekking tot stockniveaus, service en het oplossen van voorraadproblemen te behalen.

Zelfstandig analyseren van bestaande systemen om voortdurende verbeteringen in het supply chain-proces door te voeren.

Evalueren en optimaliseren van de Pan-Europese voorraadsituatie en supply chain-processen op basis van statistische gegevens.

Coördineren van projecten gericht op het verhogen van de efficiëntie van supply chain-processen.

VG458/BUOSAP

Bedrijfsprofiel:

Honda is een wereldwijde producent van moderne, energiezuinige en performante wagens en motorfietsen.

De Parts Supply afdeling in Gent, is centraal verantwoordelijk voor de volledige end-to-end supply chain van alle onderdelen.Dit is van aankoop en inventory (stockbeheer) tot customer service, sales, marketing en logistiek van onderdelen op Pan Europees niveau.

Bedrijfsprofiel:Onze klant in een internationale speler in de transportsector.Op de afdeling marktanalyse, zoeken ze een analytisch sterke collega om te onderzoeken of de dienst optimaal functioneert..

Reporting to the VP, Product Management (Customs & Regulatory Control) who is based in the United Kingdom, the Product Analyst will be responsible for assisting product planning and execution throughout the product lifecycle, including gathering customer requirements and working closely with the Product Owner, sales, marketing, professional services and support to product goals are met.

Are you fascinated by logistics and supply chain?Are you dedicated?

Are you fascinated by logistics and supply chain?Are you dedicated?

Looking for a new international challenge?This company in Brussels is looking for experienced business analysts to aid in their operations.Be prepared to work with EU-institutions, conglomerates and other big players!You will be handling the following tasks:

• Prepare Business analysis report on the current state (as-is) processes and performance baseline of defined IT service operations.
• Prepare documentation to facilitate the problem-solving and decision-making exercise.
• Develop training/support material
• Develop and execute an internal communications plan with support material
• Use different sort of tools and frameworks such as: Java, JAX-WS (Java API for XML Web Services), Jenkins (ex-Hudson), Maven, Office, regression testing, SCRUM, Agile, Selenium IDE, Selenium Suite, GIT, System Test, SQL Developer for Oracle, Use Cases, whitebox testing, XML, XSLT, JIRA, Zeplin.
• Follow-up on deadlines
• Work with the IT Project Manager to review internal processes
• Conduct business analyses and develop implementation plan for improvements in collaboration with the project stakeholders
• Develop performance metrics and reports
• Provide technical expertise in with software such as Case Design and HTML Mockups
• Perform testing activities
• Day-to-day support the customers and the project team

Agile Process: During the implementation, participate to all Agile ceremonies (demos, refinement meetings, planning, retrospectives)..

Voor een bedrijf in de Gentse Haven zijn wij op zoek naar een Operationeel Administratief Medewerker.

Wil je graag administratief te werk gaan binnen logistiek, maar is een customer service rol niks voor jou?

Dan zou dit wel eens de functie voor jou kunnen zijn!

Wat is jouw takenpakket?

Je zal instaan voor:

• Het afhandelen van administratieve formaliteiten in verband met import en export van een verscheidenheid aan producten.
• Je beheert de desbetreffende dossiers.
• Je zal in contact staan met meerdere overheidsinstanties. 
• Je doet een finale check van de douanecode, tarieven en de rest van de verstrekte gegevens.
• Dit alles is in samenspraak met de customs operations analysts en rapporteer je aan de terminal manager.

As a Functional Analyst, you'll lead the design of our IT solutions (patient administration, pricing, billing) by translating user needs into functional specifications:
 

Role
 

• Facilitate stakeholders in specifying requirements by genuinely understanding and challenging their needs and issues to translate them into a robust solution design.
• Seek the optimal solution for requirements considering software capabilities, imposed standards, and project constraints.
• Collaborate with the team to develop prototypes.
• Test and advocate for your proposal with stakeholders.
• Provide clear and detailed end-to-end functional analysis of the solution for development teams and testers.
• Explain the solution to the development team and assist throughout the development cycle.

• Report progress to the project team and identify potential risks.

   

Distribution AnalystJob Vacancy: Process Analyst for Strategic Supply Chain TransformationA leading company, engaged in the vital task of accelerating its strategic priorities, is seeking a dedicated Process Analyst to play a key role within its "Operational Excellence" initiative.This initiative is focused on developing a customer oriented, reliable, high quality, and efficient supply chain through a strategic program in the coming years.Distribution Analyst.

• Analyse the business requirements and business processes for large size/complexity/system risk projects by working in close liaison with all stakeholders.
• Ensure that the non-functional requirements are in line with the internal customer expectations.
• You will identify the risks and explain the functional and non-functional benefits.
• You create integration workflows, functional service designs and mapping specifications that are scalable.
• You work closely with the team of Architects. 

 

Your responsibilities will be the following:Responsibilities:Perform comprehensive KYC due diligence on corporate clients, including reviewing legal documents, financial statements, and ownership structuresAnalyze client profiles to identify potential risks related to money laundering, terrorist financing, and politically exposed personsCollaborate with internal stakeholders, including Relationship Managers and Compliance Officers, to address compliance issues and resolve any discrepanciesMaintain accurate records and documentation of KYC reviews in accordance with regulatory requirements and internal policiesCommunicate effectively with clients and internal teams regarding KYC requirements and compliance procedures

Voor onze klant, een grote speler in de telecomwereld, zijn we op zoek naar een security analyst.Je bent werkzaam binnen de ICT service organisatie en meer bepaald in het ROC (Remote Operations Center), waar het Customer SOC (Security Operations Center) een onderdeel is..

Our expertise spans IT services, Facility Management, Space Research, and Operations..We’re looking for a Senior Business Analyst, to reinforce the team in our office in Belgium..

Description Project/Department Description and Responsibilities:

 

Our client's Service Factory department is currently looking for a Senior Business Analyst, where the candidate shall make the link between the ICT and the Business to help the ongoing projects move forward.

 

Primary Tasks and Responsibilities: 

 

• Translate the business' needs into functional & business analysis (user story) applicable to generate the necessary solutions within applicable domain(s) and document as necessary. 
• Coordination and implementation of the software solution (with JAVA as development language). 
• Study and discuss the functional analysis with the client, product owner and Scrum Master, and report on the progress. 
• Support project managers in creating products and processes that add the desired value to our business. 
• Writing, guiding and controlling test cases. 
• Test the solution in the integrated environment following the Agile method, and/or assist the customer in doing so. 
• Report potential issues to the functional analysts proposing the optimal solution for the achievement of the best results. 
• Evaluate the impact of potential changes on the software modules and report any potential problems 
• Report and share the lessons learned and continue own development through self learning/information sessions held. 
• Perform quality analysis on time by applying your analytical expertise in a pragmatic way using stories, acceptance criteria, UML etc.

 Secondary Tasks and responsibilities:

 

•  Quality assurance & impact analysis 
• Test the final solution as proposed to the end users 
• Documentation and reporting 
• Put in practice the improvement actions and good practices of software development 
• Provide advice and expertise 
• Assist to the creation of tests

 

Dependencies and deadlines .All that in cooperation with product managers, technical architects, delivery teams, security officers, operations engineers, performance engineers and customer care as all those constraints must be taken into account in the design .

Een.industrie en technologieonafhankelijk groeiend software & consultancy bedrijf.Ofwel opgeteld +20 jaar expertise in digitaal & ICT.Advisory, development en ICT services met Headquarters in Machelen.

Verwacht het onverwachte voor jouw talent!Square City werkt als trusted advisor voor profielen in office, logistiek, supply chain & engineering.