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Housekeeping Manager - Ghent

Group-f Cleaning & Facility in GENT
Vaste jobs
Online sinds 16 jan. 2025

Are you a born leader who loves a dynamic working environment and a diverse team?As Housekeeping Manager, you will be the hub of our hotel, especially during busy periods such as the Ghent Festivities and other major events.You will ensure that guests have a flawless experience, while managing a diverse and multilingual team of 15 people.

Your responsibilities

  • Responsible for checking, following up on customer remarks and correct delivery of rooms.

  • Leading the team: organise, plan and control the daily cleaning activities.You lead the team with an inspiring and hands-on mentality.

  • Motivate and coach: Start the day with an energetic briefing and mentor new employees so that they master their tasks.

  • Quality control: Ensure that rooms and common areas are always shining and meet the hotel's high quality standards.

  • Complaints management: Handle guest complaints promptly and professionally.

  • Stock management: Monitor cleaning supplies, place timely orders and manage deliveries.

  • Planning and administration: Set weekly staff schedules and accurately record hours and other administrative tasks.

  • Linen logistics: Manage linen logistics in the building and ensure replenishment and keeping decentralised stock pens in order.

  • Helping out where needed: You will actively assist with tasks such as pulling off sheets, emptying bins and preparing trolleys for the staff.

    Location: Large hotel in the heart of Ghent (130 studios)