Computacenter Belgium is looking for an IT Support Engineer – Schaerbeek
Life on the team
Are you passionate about IT and dealing with customers at all levels? Do you have hardware/software breakfix experience?
If so, then we would like to discuss your next career move!
We are currently seeking an IT Support Engineer for one of our key customers, based in Schaerbeek.
What you'll do
Call and mail intake,1st and 2nd line services, creation and follow up of tickets in ticketing tool, execution of several technical actions based on processes and checklists.You may be working on different sites of our client: Schaerbeek, center of Brussels, Gembloux, Merksem.
Some of the daily activities are:
- Very good knowledge of Windows10 (use, configuration, and troubleshooting)
- Microsoft Office (2010/2016/0365) very good knowledge
- Basic Knowledge Software (MS Visio, Adobe products,…)
- Basic knowledge of (commands) DOS
- User management (use of Active Directory)
- Basic knowledge of VOIP
- Experience in TCP/IP (VLANs, POE, Wifi,802.1x, horizontal cabling,)
- Basics of videoconferencing
- Basics of domotica (meeting rooms)
- Basics of smartphones and GPRS (level troubleshooting)
- Basics of Wifi
- Staging hardware (user oriented – PC,…)
- Basic knowledge of Hardware (PC, printers and peripherals)
- Basic knowledge of VPN
- Basic knowledge of IT network topology, VM Ware, software virtualization
ITIL certification