297 jobs voor french customer service gevonden

.Through constant communication with repair dealers and customers, we provide updates and solutions..Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.

For one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period.

Our client is a listed multinational company active in the mobility sector.They are located in the center of Brussels.

Customer Service Officer (m/f/x)

Your role as Customer Service Officer (m/f/x):

• Respond on requests and claims from customers (telephone 15#/day, mail 20#/day);
• Contracts & files: check, input, rebates & additional services contracts;
• Marketing actions decided by the Benelux Country Manager;
• Order of new customer cards and toll;
• Follow-up portfolio of customers;
• Help - train the customers to use the platform;
• Manage the general inbox;
• Sales support for the sales representatives;
• Reporting activities;
• Back-up of colleagues (customer service, sales officer);
• Administrative help to Technical Manager;
• Manual acceptance authorization;
• Follow up of fraud cases;
• Resolve cards, tolls issues at distance.

For one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period.

Our client is a listed multinational company active in the mobility sector.They are located in the center of Brussels.

Your role as Customer Service Officer (m/f/x):

• Respond on requests and claims from customers.(telephone 15#/day, mail 20#/day);
• Contracts & files : check, input, rebates & additional services contracts.
• Marketing actions decided by the Benelux Country Manager.
• Order of new customer cards and toll;
• Follow-up portfolio of customers.
• Help - train the customers to use the platform.
• Manage the general inbox;
• Sales support for the sales representatives;
• Reporting activities;
• Back-up of colleagues (customer service, sales officer);
• Administrative help to Technical Manager.
• Manual acceptance authorization.
• Follow up of fraud cases;

Resolve cards, tolls issues at distance

Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.

Check, register, confirms customers' orders, encode order with shipment date and liaise with contracted haulier to organize shipment while communicating with customer and make all the adjustments necessary until the booking and closing of orders,.Manage consignment if inventory tracking / VMI and reconcile inventory monthly.

.Keeping records of customer interactions, transactions, comments, and complaints..Processing orders, forms, applications, and requests. .Developing a rapport with customers, demonstrating a polite and professional approach.

Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind..Through constant communication with repair dealers and customers, we provide updates and solutions..

As a Customer service representative in a bookmaker company, you will be responsible for assisting customers with inquiries, resolving issues, and providing information related to betting services.

Client Details

Our client is a significant player in the gambling industry.He is known for a diverse range of betting services and for emphasising responsible gaming practices.

Description

• Manage complaints and claims
• Communicate with freelancers, customers, and companies via email, phone, and chat
• Send emails to relevant departments, coordinate dispatch
• Weekly training on new offers and in-depth knowledge of regulations
• Strong written and verbal communication skills
• Problem-solving and conflict resolution

Free parking is available on site.Jobomschrijving.Provide top tier customer support through various channels (email, phone, chat)..

Manage and process customer orders..Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately..

Manage and process customer orders for pharmaceutical products..

Support the implementation of new customer service strategies and tools...Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..

.Perform pigment tests per Imerys' methods and safety procedures..Maintain documentation for ISO audits and quality certifications..Prepare and send Certificates of Analysis (COA) to customers..

Jobomschrijving.Deliver exceptional customer service to VIP clients..

Communicate with freelancers, customers, and companies via email, phone, and chat.Send emails to relevant departments, coordinate dispatch.Jobomschrijving.Manage complaints and claims.

.Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system..

Market Analysis: Monitor developments .Customer Service: Provide excellent customer service and strive for maximum customer satisfaction..

JobomschrijvingOrder Processing: Managing the complete order process, from receipt to delivery.You ensure smooth processing of orders, keep customers informed about order status, and closely coordinate with logistics partners to guarantee timely deliveries.Customer Service: Providing excellent customer service to our B2B clients.Technical Support: Collaborating with the technical team to resolve customer inquiries related to our technological medical products.

When working for our import customer service desk , you are in charge of releasing import shipments & all relevant administration linked to the import process which includes invoicing, port captain declaration & customer service follow up.You communicate with our customers & overseas agents to ensure import shipments are released correctly to the rightful cargo owner

Organizing transportation..Managing delivery timelines and communicating with customers..Managing customer orders in the ERP (M3)..Creating orders, sending confirmations, and handling customer invoicing..

As a Sales Administrator, you assist the sales team to ensure customer satisfaction.You are the primary contact for logistical inquiries and keep customers informed about the status of their orders.

Client Details

Our client is an internationally renowned company in the logistics and manufacturing sector.

Description

Your daily tasks include:

• Recording orders received from sales representatives and forwarding them to production.
• Organizing the transport of products from our factories in Europe to construction sites.
• Tracking orders and informing customers of delivery dates.
• Handling invoicing after delivery.
• Managing the phone switchboard and directing calls based on requests.
• Working in an ERP environment (M3) and managing stress effectively.
• Collaborating within a team of 2 to 3 people, optimizing task distribution.
• Learning quickly to achieve full autonomy in your tasks.

Your responsibilities include:

• Being the primary interface between the client and our factories in Europe.Proficiency in French, Dutch, and English is required.
• Managing customer orders in the ERP (M3).
• Creating orders, sending confirmations, and handling customer invoicing.
• Organizing transportation.
• Managing delivery timelines and communicating with customers.
• Handling the telephone switchboard.

You ensure smooth processing of orders, keep customers informed of order status and coordinate closely with logistics partners to ensure timely deliveries..Customer Service: Provide excellent customer service to our B2B customers..

.Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system..

Keywords: customer support advisor, customer service, call agent, customer service representative Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs..

Booking freight shipments in the Cargolux system and coordinating with LUX Reservations.Follow up of customer service issues (import, export, load control).

Provide accurate and efficient support for banking transactions, account information, and product offerings..Troubleshoot and resolve issues, ensuring client satisfaction and adhering to banking regulations..

As a Customer Success, the focus is on promptly addressing customer inquiries to ensure a positive and satisfying experience.Effective communication and problem-solving skills are key for success.

Client Details

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Description

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

You play a key role in achieving our sales targets and providing excellent customer service..Job description:.