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Operational Quality Manager

SGS Group Belgium in EDEGEM
Vaste jobs
Online sinds 7 feb. 2025 - gewijzigd sinds 21 feb. 2025

As Operational Quality Manager (OQM) you are welcomed in a smaller, amiable, and enthusiastic
QA team where you will have day-to-day interaction with other QA experts in the field, such as other OQMs, Quality Compliance Managers, Auditors, …

As OQM, you will be an indispensable partner of the operational teams - specifically at our Clinical Pharmacology Unit (CPU) in Edegem - in the management of their part of the quality system.As such, you will gain insight into the different investigator site processes applicable for the conduct of clinical trials for pharma and biotech companies from start to finish.

Your responsibilities:

Your main responsibilities are the following:

  • Collaborate with the assigned operational teams at CPU to improve quality and maintain high quality standards throughout the organization by:
    • Developing and maintaining operational quality (SOPs, WIs, CDs, and manuals and various guidance documents) and personnel documents
    • Leading the non-conformance management process by guiding the teams through the risk assessment of non-conformances, Root Cause Analyses and formulation of CAPA Plans or corrections
    • Supporting the teams by providing additional explanation on topics relating to quality documents/process improvements, development of trainings (e.Learnings, classroom trainings) together with the QA training department
    • Proposing changes to operational quality documents and associated training to improve the quality system
    • Initiating process improvements / efficiencies where needed
    • Supporting the teams in performing their daily work in a consistent and efficient way, by the creation of operational checklists, guidance documents, etc.
  • As assigned, assist in the further development of the new SGS CR electronic Quality Management System.
  • In general, participate in / facilitate cross-functional discussions and working groups related to any aspect of quality at the CPU, to create or optimize cross-functional procedures, or to look for efficiencies in processes, systems, and collaboration.

Logistics Operations Manager - Transport - Region of Willebroek

Michael Page in WILLEBROEK
Vaste jobs
Online sinds 8 feb. 2025 - gewijzigd sinds 18 feb. 2025

The Logistics Operations Manager will be:

* Selecting, managing and continuously coaching and developing employees in a goal- and results-oriented manner, including the identification of training needs.
* Ensuring the implementation and consistent application of process standards and forwarding improvement ideas to the LEAN and Quality departments.
* Taking the responsibility for achieving all overarching goals regarding quality, productivity, and cost-effectiveness in the area of responsibility.
* Managing the compliance - adherence to all financial and legal requirements, including social, environmental, occupational safety, and dangerous goods regulations and guidelines (external and internal).
* Preparing and taking the responsibility for the operational budget (costs, productivity, personnel, and damages).
* Preparing and negotiating contracts with service providers and sub-contractors to ensure competitive cost structures while providing superior service.
* Taking active participation in shaping and developing strategic structures (including personnel structure, system partner structure), taking into account the overarching quality, budget, and corporate strategy goals.
* Conducting regular development and feedback meetings with all direct reports, including setting and monitoring target agreements.
* Participating in departmental and cross-functional projects.Representing Operations in commercial discussions with customers and key accounts.
* Acting as back-up for the Group Director Operations in case of absence

In this role you will be reporting to the Group Director Operations (functional) and the Managing Director Belgium (disciplinary).

Logistics Operations Manager - Transport - Region of Willebroek

MICHAEL PAGE INTERNATIONAL (BELGIUM) in WILLEBROEK
Vaste jobs
Online sinds 22 feb. 2025

Our client is an international transport service provider, based in the Willebroek region.They have a presence in over 25 countries in Europe including 1500 employees collaborating with more than 2500 logistic subcontractors.


Jobomschrijving

The Logistics Operations Manager will be:

* Selecting, managing and continuously coaching and developing employees in a goal- and results-oriented manner, including the identification of training needs.
* Ensuring the implementation and consistent application of process standards and forwarding improvement ideas to the LEAN and Quality departments.
* Taking the responsibility for achieving all overarching goals regarding quality, productivity, and cost-effectiveness in the area of responsibility.
* Managing the compliance - adherence to all financial and legal requirements, including social, environmental, occupational safety, and dangerous goods regulations and guidelines (external and internal).
* Preparing and taking the responsibility for the operational budget (costs, productivity, personnel, and damages).
* Preparing and negotiating contracts with service providers and sub-contractors to ensure competitive cost structures while providing superior service.
* Taking active participation in shaping and developing strategic structures (including personnel structure, system partner structure), taking into account the overarching quality, budget, and corporate strategy goals.
* Conducting regular development and feedback meetings with all direct reports, including setting and monitoring target agreements.
* Participating in departmental and cross-functional projects.Representing Operations in commercial discussions with customers and key accounts.
* Acting as back-up for the Group Director Operations in case of absence.In this role you will be reporting to the Group Director Operations (functional) and the Managing Director Belgium (disciplinary).

Major IT Incident Manager - Insurance - Brussels

Michael Page International (Belgium) in ELSENE
Vaste jobs
Online sinds 6 feb. 2025

Our client is a top insurance provider based in the heart of Brussels, offering seamless access to clients and partners across Europe.The company stands out for its high-quality insurance solutions, customer-centric approach, and innovative products.Committed to employee well-being, it fosters a dynamic work environment that promotes professional growth and work-life balance.

  • Lead the daily coordination of major incidents, supported by the major incident management team.
  • Facilitate daily MIM meetings and manage the MIM dashboard to prioritize incidents, minimize downtime, and maintain excellent data quality.
  • Serve as the primary point of contact for our incident management practice.
  • Manage the practice backlog and ensure continuous improvement of IT incident management processes.
  • Resolve medium-complexity IT issues, coordinate solutions, and maintain system integrity and quality.
  • Monitor business-critical applications and infrastructure to ensure system continuity and reliability.
  • Handle operational tasks within SLAs and standards, providing timely reports to management and the business.
  • Build strong relationships with users to understand their needs and challenges.
  • Mentor colleagues, share your technical expertise in incident resolution, and help them excel in their roles.
  • Collaborate with our problem management and event management leads to enhance the overall quality of IT services.