1265 jobs voor product support gevonden

As a Technical Support Engineer, you will be a technical expert in one of the product lines.You will be supporting the Sales Engineers and clients regarding your assigned product line.You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.

What will be your responsibilities?

• Supporting Sales Engineers regarding product specifications, product capabilities or troubleshooting.The support will be done via email, phone, face-to-face or video.
• Performing technical training for colleagues and clients.
• Creating Support material for Sales Engineers and Clients such as Quick Reference Guides, FAQs, SOPs, Info sheets or others.
• Travelling up to 30% of the time to the 10 European countries we are supporting.

Onze klant is gevestigd te Haasrode.JobomschrijvingVoor het bedrijf Terumo zijn we op zoek naar een tijdelijke Support Operator die zowel het productieproces ondersteunt als een belangrijke rol speelt in de kwaliteitscontrole..Jouw taken:.

Support internal management reporting.Support compliancy (internal audit, ISO audit,.) related projects.Back up for PSS discussions .Support sales flow.

• Coordinate, manage and control all quality aspects related to support production activities:
  • Documentation (incl.Procedures, logbooks, enz.)
  • Back-up for the Operations supervisor
  • Inspection on documentation and GMP housekeeping in the support production zones
• Control QMS documentation (in line with c.GMP) in collaboration with MS&T and Quality:
  • Deviations/events, and CAPA
  • Support communication concerning KPI’s related to quality aspects in Production
• 2nd point of contact representing Supporting Production quality matters in internal & external audits
• Support optimisations of current processes within the support production areas
• Provides support to writing and revising SOPs and associated documents
• Works daily in a cleanroom manufacturing environment.
• Controls and maintains the environment (equipment & facility cleaning and environmental monitoring) of the GMP production areas
• Manage packing, sealing and sterilisation of materials and documents
• Manage timely transfer of apheresis material, raw materials, consumables to the applicable clean room and manage timely final product transfer
• Manage inventory counts, preparation of internal order
• Be present at the daily start of shift operations meetings and the daily wrap up production meetings
• Act as a SPOC to the logistics warehouse for the material availability in the supporting production areas.
• Manage inventory in the WIP and storage of cleaning agents.
• Communicates clearly with the Supervisor and Operations Technical Clean Room Lead to highlight on clean room status/material transfer status or any items related to safety, quality and efficiency

Voor het bedrijf Terumo zijn we op zoek naar een tijdelijke Support Operator die zowel het productieproces ondersteunt als een belangrijke rol speelt in de kwaliteitscontrole..Jouw taken:.

This support is time sensitive and the aim is to rectify a problem promptly for the customer and/or to escalate when necessary.Your key responsibilities are:Handling support calls via triage, ensuring no calls are rejected Managing support tickets in assigned language queue(s) (FIFO) Performing initial analysis of reported issues Conducting validation calls and follow up with installers Handling Return Authorizations (RA) tickets Adhering to escalation and support policies Communicating effectively with customers through various channels

New product launch support..Utilising and implementing.new service and support tools, like remote support and collaboration tools, to the service community in Europe for continuous improvement..Responsibility for.

Primary Tasks and responsibilities

- Analyse open incidents structurally (ticket system) in all support lines based on existing dashboards and reports
- Suggest structural improvements to Service Desk staff (1st support line) to achieve the highest standards of service quality delivered to our customers
- Suggest day-to-day improvements to the Service Desk (1st support line) for better management of incoming incidents
- Present, at regular intervals, existing process incident management dashboards/reportings to the organisation's management or stakeholders
- Suggest structural improvements to IT management in terms of governance and process incident management, and any improvements to avoid or reduce the number of production incidents
- Ensure follow-up of the oldest open production incidents (follow up with the relevant support team, organise meetings with the requesting customer, etc.)
- Act as the escalation point for any open incident/service request or customer complaint, and follow it up until resolution
- Organise exceptional campaigns to clean up open incidents with support teams, with a mandate from his/her management
- Help design new Process Incident Management reports to better understand the reality of the field
- Act as a back-up during the absence of the Major Incident Manager, coordinating production incidents (from P1 to P2) until their resolution, in compliance with the major incident process and our support SLAs
- Work closely with the Major Incident Manager on major and non-major production incidents
- Work closely with the Problem Manager (who belongs to the same team) to ensure that adjacent problems are followed up and structurally resolved; the aim being to avoid any recurrence of a production incident (major or non-major)
- Participate in the evaluation of the effectiveness of our support processes and models as part of the SIP (Service Improvement Plan)
- Answer questions from the Tribe Manager or a member of IT management with a brief explanation of a major production incident in progress

 

Voor technische ondersteuning:* Manufacturing: probleemoplossing, niet conformiteit behandelen, …* Operations: technische beoordeling producten en alternatieven, technische vragen van leveranciers behandelen, …* Sales: opvragen en aanleveren technische informatie* Customer care: technische ondersteuning van klanten* Engineering: ondersteuning technisch uitvoerend werk en prototypebouw & testing* Je bent de eerste lijn in de technische ondersteuning van collega’s, klanten en partners via telefoon en e mail* Je volgt de assemblage van prototypes op en geeft ondersteuning bij het opstellen van de werkinstructies* Je voert homologaties uit volgens voorgeschreven procedures en rapporteert aan de Project Manager* Je geeft en verwerkt suggesties voor verbeteringen van nieuwe en bestaande producten en processen* Je bent verantwoordelijk voor de voorbereiding en/of uitvoering van onderhouden en herstellingen, on site en op verplaatsing

Support in material selection, pricing, availability, and proposing alternatives....Assess product development options and liaise with stakeholders for implementation.. .Maintain product specifications, documentation, and inventory .

.Responsibility in the development and implementation of initiatives, projects, process improvements, new technologies through change and project management..

Configure the most optimal container/truck load.Provide support to the Account Managers in your region.

Dit doen ze enerzijds door in te zetten op hernieuwbare energie en anderzijds door het bouwen van nieuwe, extra kantoorruimtes.Naast het internationale karakter die dit bedrijf kenmerkt, gebeuren alle ontwikkelingen van hun producten intern.

Voor onze klant gespecialiseerd in de thuiszorg van patiënten, zijn wij op zoek naar een business support medeweker. Je maakt deel uit van het Business Support team dat bestaat uit 3 collega’s.Als lid van dat team zorg jij voor de aanbestedingen, het opstellen van prijslijsten, leveringen, tenders, nakomen van commerciële afspraken, beschikbaarheid producten, raamovereenkomsten, etc.

Are you looking for a challenging A Z Sales Support position in an international environment?Do you like client contact (internal and external) and responsibility?

The Sr Associate Regulatory Affairs will first start supporting product maintenance activities (such as renewals,manufacturing related variations and geographical expansions) and then progressively help/supportdevelopment projects (new claims, new products); ultimately, the person will help ensuring that these productsare developed, registered, and maintained in full compliance with EU, non EU European, and/or relevant Af.MEnational competent authority requirements.This person will liaise closely with other Zaventem regulatory and clinical staff to facilitate these activities consistentwith the manufacturing plans, company operating plan and project portfolio.

Collaboration: Align with Product Managers on pricing, product bundling, and value propositions.Support the Sales team with market intelligence and ensure smooth customer onboarding with Business Operations..

Provide support to the Account Managers in your region.Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists, in consultation with the account managers.

Rond 16u rond je je taken af en zit je werkdag erop!Als Sales support officer is jouw rol essentieel voor het succes van het verkoopteam en het bedrijf als geheel.Jouw organisatorische vaardigheden, oog voor detail en expertise in klantenservice helpen ervoor te zorgen dat onze klanten tevreden zijn en dat ons verkoopteam efficiënt en effectief kan werken.

We employ over 300 highly skilled, passionate and enthusiastic employees.Your role:* You manage aeronautical chemical products, including REACH aspects: commissioning, condition of use, storage, shelf life, safety risks assessment etc;* You monitor non aeronautical chemical products and associated risks; * You define and follow parameters of our cleaning line to ensure compliance with requirements;* You follow parameters of the wastewater station;* You manage special process qualification files (including painting activity);* You support microscopy and 3D measuring system activity;* You define preservation characteristics ;* You are able to support NDT activity.

Currently they are looking for a new colleague to expand and support the Italian Speaking Markets (Southern Europe)The company is located in the region of Hemiksem and can easily be reached by car and public transport.OmschrijvingAs Sales Support Representative for the Italian speaking Market (Southern Europe) you are responsible for following tasks:You will be responsible for the entire order to cash process; from order processing and follow up to shipping, invoicing and after salesConfigure the most optimal container/truck loadProvide support to the Account Managers in your regionProduct & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists, in consultation with the account managersYou act as a central point of contact for the distributors in your regionYou are the key figure between the internal organization and the customer.You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing)You will work in close contact with production to avoid peaks in the production and supply chainDaily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM,You will report to the Sales Support Coordinator of your region.

Ook training & support behoort tot jouw takenpakket.Je levert tweedelijns technische en applicatie support aan de interne organisatie, zoals verkoop en Technical Support..

Dan is deze job als Sales & Customer support in Brugge jouw ideale match!De functie inhoud Als Sales & customer support medewerker te Brugge ben je dé contactpersoon voor alle klanten in België en Luxemburg.

In de rol van Technical Support Engineer werk je nauw samen met het Engineering team en rapporteer je aan de Technical Support Manager.Je biedt technische ondersteuning aan collega's van diverse afdelingen, begeleidt de ontwikkeling en homologatie van nieuwe producten en bent verantwoordelijk voor onderhouds en herstellingswerkzaamheden, zowel in voorbereiding voor Technical Support Technicians als zelfstandig. Takenpakket:Als Technical Support Engineer ben je tijdens werkuren beschikbaar voor technische ondersteuning voor verschillende afdelingen:Manufacturing: Je lost problemen op en behandelt niet conformiteiten.Operations: Je voert technische beoordelingen uit van producten en alternatieven en beantwoordt technische vragen van leveranciers.Sales: Je verzamelt en verstrekt technische informatie.Customer Care: Je biedt technische ondersteuning aan klanten.Engineering: Je helpt met technische uitvoerende taken en het bouwen en testen van prototypes.Je bent het eerste aanspreekpunt voor technische ondersteuning van collega's, klanten en partners, zowel telefonisch als per e mail.

• You are the link between our R&D department-,our Application specialists and our Regulatory Affairs department.
• You support registration strategies (together with regulatory) for potential biocidal products.
  • Out of the box thinking
  • Market evaluation
  • Deep dives in existing biocidal product registrations
• You follow up new BPR registrations and trends.
• You analyze efficacy data and risk assessments, support the regulatory team in the registration process.
• You provide training and support to local sales teams in relation to the practical aspects and impact of biocidal products on their market.
• You participate in internal and external meetings with stakeholders, associations, authorities.
• You are Part of the Christeyns Food Hygiëne Applications Team.

Voor een speler in de medische sector, gelegen in Kontich, zoeken we naar een dynamische Sales support.Ben je analytisch, nauwkeurig met een commerciële flair?Ben je communicatief in het Nederlands en Engels en heb je geen bang om je uit te drukken in het Frans?Dan is deze functie misschien wel iets voor jou!

Jouw takenpakket als Sales Support:

* Je staat in voor het bepalen van de prijzen voor de producten in het assortiment
* Je doet marktonderzoek en registreert alle bekomen informatie in het systeem
* Je maakt vergelijkingen van de verschillende verkoop- & aankoopprijzen
* Je kijkt naar de concullega's en hun prijszetting en registreert dit in het systeem
* Je stelt mee de offertes op voor klanten
* Je stelt rapporten op van de veranderingen in de prijszetting en je bevindingen voor het management

Als Technical Support Engineer word je het aanspreekpunt voor klanten en collega’s bij het oplossen van complexe technische softwareproblemen.Tijdens de inwerkingsperiode zal je naast de interne opleiding ook 1st line support leveren om de producten te leren kennen.

#netwerk #security #infrastructuur..