2377 jobs voor support manager gevonden

.Administrative and logistical assistance.

.Coordinate mailings, manage internal stock, and distribute promotional materials Oversee confidential document archiving and maintain office supplies Prepare meeting rooms and assist with company communication updates

Manage office administration including finance, HR and technology support.Coordinate with external partners and service providers.Act as liaison for building management and external vendors.Maintain office supplies, subscriptions and facilities.

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Support Engineer AzureIncident and Request Management.Follow up and resolve incidents, information requests, and service requests within:.Account management team (handling technical and administrative on and offboarding of clients)..

Dynamic, problem solving, customer oriented, and team player .Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.) .Implement patch management strategies .Conduct security event analysis and incident management .

Our support desk is the prime contact point for approximately 1.700 users over 4 continents.Our aim is to help our users as fast as possible through remote support, with occasional onsite visits..The support desk manages alle ICT non applicative incidents and changes.

• Coordinate, manage and control all quality aspects related to support production activities:
  • Documentation (incl.Procedures, logbooks, enz.)
  • Back-up for the Operations supervisor
  • Inspection on documentation and GMP housekeeping in the support production zones
• Control QMS documentation (in line with c.GMP) in collaboration with MS&T and Quality:
  • Deviations/events, and CAPA
  • Support communication concerning KPI’s related to quality aspects in Production
• 2nd point of contact representing Supporting Production quality matters in internal & external audits
• Support optimisations of current processes within the support production areas
• Provides support to writing and revising SOPs and associated documents
• Works daily in a cleanroom manufacturing environment.
• Controls and maintains the environment (equipment & facility cleaning and environmental monitoring) of the GMP production areas
• Manage packing, sealing and sterilisation of materials and documents
• Manage timely transfer of apheresis material, raw materials, consumables to the applicable clean room and manage timely final product transfer
• Manage inventory counts, preparation of internal order
• Be present at the daily start of shift operations meetings and the daily wrap up production meetings
• Act as a SPOC to the logistics warehouse for the material availability in the supporting production areas.
• Manage inventory in the WIP and storage of cleaning agents.
• Communicates clearly with the Supervisor and Operations Technical Clean Room Lead to highlight on clean room status/material transfer status or any items related to safety, quality and efficiency

Supervising and controlling all kind of technical projects (new installations, conversions, start ups, facilities etc.) and providing active support in order to ensure machine availability in time and budget.Active communication to the plant management and the management team.

.Incident Management:..Request Management:. .Presence between 08:00 and 17:00 for the IT Corner (on site workstation support) .

.General support:..Calendar Management:. .Organisation of Management meetings: availability checking, organizing room, agenda preparation, practical arrangements (internal & external meetings).

This individual will be instrumental in handling our network security portfolio (Palo Alto, Meraki, Mimecast) and will be nurtured towards the role of a Technical Product manager.The ideal candidate will possess strong technical, writing, and communication skills, with the ability to simplify complex concepts.Key Responsibilities:Technical Architecture Design:Design and implement robust technical architectures for managed network security services, including Palo Alto firewalls, Meraki SDWAN, and Mimecast email security.Collaborate with cross functional teams to ensure the seamless integration of network security solutions with other managed services.Technical Documentation & Procedures:Produce comprehensive technical documentation, including design documents, implementation guides, and support procedures.Create clear and concise documentation for delivery and support teams to facilitate efficient service delivery and support.Level 3 Support:Provide expert level 3 support for network security solutions, troubleshooting complex issues and ensuring timely resolution.Act as an escalation point for technical issues, working closely with support teams to resolve customer problems.Platform Maintenance & Enhancement:Maintain, update, and enhance the technical platforms supporting our network security solutions.Monitor system performance and implement improvements to ensure high availability and performance.Cross Departmental Support:Utilize DEV OP skills to support other departments, acting as a versatile technical resource.Assist in the automation of processes and the development of tools to enhance operational efficiency.Pathway to Technical Product Manager:Develop a deep understanding of the product management lifecycle and contribute to product strategy and roadmaps.Collaborate with marketing product management and other stakeholders to align technical solutions with business objectives.Grow into the role of Technical Product Manager, taking on increased responsibility for the network security portfolio 

Support the managers on the internal administrative and logistical process relevant to the unit (VISA statement, travel booking, mission expenses, order form, mailing, etc.).Proposals/bids support (collecting CV, company information, statutes, etc.).

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Basic support experience with Active Directory (user management: add, remove, modify) .Understanding of network fundamentals (IP addresses, DNS, DHCP, firewalls) .

Communication support.Meetings planning, logistics preparations, minutes sharing with staff..Support Social Investments plan and track execution..Events preparation support : staff party, Family Day,..

.Excellent troubleshooting and L3 support capabilities...Deliver L3 support and troubleshooting for incident and problem management.. .SHS Process Management:.

Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed..Facilitate requests for purchases..

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

• Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).

• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
• Monitor system health and stability.
• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
• Support business users as a subject matter expert on existing and proposed system functionality
• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
• Facilitate requests for purchases.
• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.
• Support business leadership in strategic planning and project oversight.
• Coordinate site activities for upgrades and system maintenance.
• Make recommendations for enhancements that will improve system function, capabilities, and stability.

Ensure proper supply management, IT orders, invoice handling, etc..Ensure accuracy, security and availability of all IT/IS systems..

Een basiskennis computersystemen, hardware, besturingssystemen, werking van een ticketsysteem (Jira), ERP,..Als IT Support Engineer werk je close samen met de IT Manager...

Jouw nieuwe functie Als Sales Support heb je een uitgebreid takenpakket waarbij je administratieve ondersteuning zal bieden aan het salesteam, key accountmanagers en business development manager.Je doet de voorbereiding van sales meetings, maakt presentaties op, vervolledigt templates, volgt promoties op en wordt betrokken bij het opmaken van offertes en tenders.

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

• Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).

• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
• Monitor system health and stability.
• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
• Support business users as a subject matter expert on existing and proposed system functionality
• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
• Facilitate requests for purchases.
• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.
• Support business leadership in strategic planning and project oversight.
• Coordinate site activities for upgrades and system maintenance.
• Make recommendations for enhancements that will improve system function, capabilities, and stability.

Je staat in nauw contact met internationale klanten, designbrueaus en interne afdelingen binnen het bedrijf .je rapporteert aan de commercieel directeur .

Our client is an international company headquartered in the Antwerpen region with over 30 years of experience at the international scale.They are looking for an IT Manager acting as a primary stakeholder in project coordination (applications and infrastructure) as well as technologies related to SAP within the company.

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

• Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).
• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
• Monitor system health and stability.
• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
• Support business users as a subject matter expert on existing and proposed system functionality
• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
• Facilitate requests for purchases.
• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.
• Support business leadership in strategic planning and project oversight.
• Coordinate site activities for upgrades and system maintenance.

• Make recommendations for enhancements that will improve system function, capabilities, and stability.

   

Hierbij behandel je issues met hardware, software, printers, telefonie en netwerkverbindingen..Je zorgt dat alle oproepen zorgvuldig gelogd, toegewezen en beantwoord worden, dit binnen vooropgestelde standaarden, procedure’s en SLA’s..

Manage orders of office supplies, courier services, catering, cleaning staff etc. .Liaise with IT service providers, designers, printers, translators, etc. .

Ull; Support the Managing Director (daily schedule, meetings, travel) .ull; Manage the office and provide administrative and logistical support to the team .