2424 jobs voor support manager gevonden

JobomschrijvingAs the Management Support Officer, you can expect the followint tasks:..Assist office management and HR when support needed .. General administration support to the team .Help with project & event management .

Primary Tasks and responsibilities

- Analyse open incidents structurally (ticket system) in all support lines based on existing dashboards and reports
- Suggest structural improvements to Service Desk staff (1st support line) to achieve the highest standards of service quality delivered to our customers
- Suggest day-to-day improvements to the Service Desk (1st support line) for better management of incoming incidents
- Present, at regular intervals, existing process incident management dashboards/reportings to the organisation's management or stakeholders
- Suggest structural improvements to IT management in terms of governance and process incident management, and any improvements to avoid or reduce the number of production incidents
- Ensure follow-up of the oldest open production incidents (follow up with the relevant support team, organise meetings with the requesting customer, etc.)
- Act as the escalation point for any open incident/service request or customer complaint, and follow it up until resolution
- Organise exceptional campaigns to clean up open incidents with support teams, with a mandate from his/her management
- Help design new Process Incident Management reports to better understand the reality of the field
- Act as a back-up during the absence of the Major Incident Manager, coordinating production incidents (from P1 to P2) until their resolution, in compliance with the major incident process and our support SLAs
- Work closely with the Major Incident Manager on major and non-major production incidents
- Work closely with the Problem Manager (who belongs to the same team) to ensure that adjacent problems are followed up and structurally resolved; the aim being to avoid any recurrence of a production incident (major or non-major)
- Participate in the evaluation of the effectiveness of our support processes and models as part of the SIP (Service Improvement Plan)
- Answer questions from the Tribe Manager or a member of IT management with a brief explanation of a major production incident in progress

 

Project management experience..Master's degree in business management or organizational psychology, master's degree in business administration, energy engineering, digital engineering, communication/change, or related field/equivalent experience..

.Administrative and logistical assistance.

Creation and tracking of Orders in the system, update logistics parameters and document deliveries.Supporting logistics projects and sales initiatives, including special invoicing, logistics performance tracking /improvement and claim management.Support to professional IT & Digital Interface: Key user, supporting development of tools, data management, new reports using SAP and Customer Portals.Support commercial reporting: Support financial reporting of our Sales and AR activities (ex: extraction and consolidation of data, support simplification and automation where possible)

Wil jij werken in een familiebedrijf met een sterke reputatie, waar vakmanschap, traditie en innovatie hand in hand gaan?Lees dan snel verder!Jouw rol als Sales Support ManagerAls Sales Support Manager ben jij de schakel tussen ons salesteam, klanten en externe partners.

Creation and tracking of Orders in the system, update logistics parameters and document deliveries.Supporting logistics projects and sales initiatives, including special invoicing, logistics performance tracking /improvement and claim management.Support to professional IT & Digital Interface: Key user, supporting development of tools, data management, new reports using SAP and Customer Portals.Support commercial reporting: Support financial reporting of our Sales and AR activities (ex: extraction and consolidation of data, support simplification and automation where possible)

.Ondersteunen van de Sales Manager bij het opstellen van commercieel beleid en verkoopdoelen. ..Beheren van bruikleengoederen en factuurcontrole. .Wie zoeken wij?.Wij zijn op zoek naar een gedreven en gestructureerde Sales Support Manager.

Collaborate with business and IT teams to understand infrastructure needs, identifying architectural patterns to support business solutions .Build and manage cloud native services, enabling infrastructure automation for application support .

User Support: Provide responsive and effective support for end users, resolving hardware and software issues promptly..Identity and Access Management (IAM): Gain exposure to IAM processes, with on the job training provided..

• Coordinate, manage and control all quality aspects related to support production activities:
  • Documentation (incl.Procedures, logbooks, enz.)
  • Back-up for the Operations supervisor
  • Inspection on documentation and GMP housekeeping in the support production zones
• Control QMS documentation (in line with c.GMP) in collaboration with MS&T and Quality:
  • Deviations/events, and CAPA
  • Support communication concerning KPI’s related to quality aspects in Production
• 2nd point of contact representing Supporting Production quality matters in internal & external audits
• Support optimisations of current processes within the support production areas
• Provides support to writing and revising SOPs and associated documents
• Works daily in a cleanroom manufacturing environment.
• Controls and maintains the environment (equipment & facility cleaning and environmental monitoring) of the GMP production areas
• Manage packing, sealing and sterilisation of materials and documents
• Manage timely transfer of apheresis material, raw materials, consumables to the applicable clean room and manage timely final product transfer
• Manage inventory counts, preparation of internal order
• Be present at the daily start of shift operations meetings and the daily wrap up production meetings
• Act as a SPOC to the logistics warehouse for the material availability in the supporting production areas.
• Manage inventory in the WIP and storage of cleaning agents.
• Communicates clearly with the Supervisor and Operations Technical Clean Room Lead to highlight on clean room status/material transfer status or any items related to safety, quality and efficiency

·  Provide technical direction to underwriting on workflow management tools: research & resolve processing problems in workflow management tools.·  Assist w.

Server Management:

• Installation, configuration and upgrade of the Windows server platform (physical and virtual).
• Administration, maintenance and resolution of the issues and problems.

Network Management:

• Installation and maintenance of the network infrastructure.
• Manage the security aspects to ensure a safe environment.

Internal IT support:

• Support on all hardware and software set at the disposal of the employees.
• Use of trouble ticketing system for IT support activities.

System Architecture:

• Assist in the selection and the implementation of a new infrastructure.

Administration & Reporting:

• Maintenance of the documentation related to the whole environment.
• Asset management (hardware, software)

.Incident Management:..Request Management:. .Presence between 08:00 and 17:00 for the IT Corner (on site workstation support) .

Communication support.Meetings planning, logistics preparations, minutes sharing with staff..Support Social Investments plan and track execution..Events preparation support : staff party, Family Day,..

.Direct support to the Restaurant's managers with their operational challenges.

Support the managers on the internal administrative and logistical process relevant to the unit (VISA statement, travel booking, mission expenses, order form, mailing, etc.).Proposals/bids support (collecting CV, company information, statutes, etc.).

Hierbij behandel je issues met hardware, software, printers, telefonie en netwerkverbindingen..Je zorgt dat alle oproepen zorgvuldig gelogd, toegewezen en beantwoord worden, dit binnen vooropgestelde standaarden, procedure’s en SLA’s..

Palo Alto: Provide technical recommendations and identify improvement areas..Firewall Rules: Offer advanced support for complex firewall rule requirements...Manage and lead specific network security projects..

Ull; Support the Managing Director (daily schedule, meetings, travel) .ull; Manage the office and provide administrative and logistical support to the team .

Ensure proper supply management, IT orders, invoice handling, etc..Ensure accuracy, security and availability of all IT/IS systems..

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Liaison with other Unit officers regarding the logistics of funded project activities .Plan and organise logistics for Project Delivery & Data unit activities (internal and external meetings projects meetings, conference calls, workshops, events, etc.) .

Facility & supplier oversight: You'll maintain supplier relationships and manage facilities, ensuring smooth daily operations..Administration and contract support: You’ll assist with general administrative tasks in an accurate and timely manner, and act as the guardian of contract policies, ensuring adherence and proper documentation..

As an Executive Assistant at this dynamic international design company, you will support C-level executives with agenda and travel management, office operations, event coordination, and project support.You will also act as a key point of contact for stakeholders, providing proactive administrative support.

Client Details

Our client is a dynamic, family-oriented international design and creative company based in Brussels, conveniently located near the train station and easily accessible by metro.You'll be supporting C-level executives working on exciting international projects in a fast-paced, creative environment.

Description

As an Executive Assistant, you will be a key support for the C-level team, ensuring the smooth operation of their daily activities and assisting with a variety of creative and administrative tasks, including:

• Agenda & Travel Management: Organizing schedules and travel arrangements, ensuring everything is in place for smooth and efficient operations.
• Office Management: Overseeing the day-to-day office activities and ensuring the team has all the resources they need to succeed.
• Event & Meeting Coordination: Organizing creative meetings, team events, and client presentations, both locally and internationally.
• Administrative Support: Preparing reports, presentations, managing emails and calls.
• Project Coordination: Assisting in the planning and coordination of creative projects, ensuring timelines and deliverables are met.

The business has different types of activities: sales, payments, services,.Allowing the Treasury & Project Analyst to manage a quite diverse position in terms of tasks and competencies, as well as having a global view over the business.The position evolves around treasury, business performance management and support to Global projects..

Nauwgezet opvolgen van technische instructies, werkprocedures en handleidingen opgesteld door Technisch Support Ingenieurs..

Financial Support: prepare outgoing invoices, process incoming invoices and Financial support: process outgoing and incoming invoices and payments; .Administrative support: handle all general administration & maintenance of the office: incoming calls, order office supplies, equipment, updating memberships, etc.