230 jobs voor technical application support gevonden

Talen.Cia consulting is currently looking for a Digital Business Analyst for a renowned client based in Brussels.

Please note that this position has 60% of working on new functionalities and 40% of application support.

Tasks:

• Compile business requirements, both functional and non-functional, for digital applications.
• Determine and suggest ways to improve the business while using Agile/Scrum methodology
• Conduct a functional examination of these specifications across the various application components.
• Analysis of gaps.
• Write User Stories or requirements based on the analysis; these will serve as the foundation for further grooming and refinement sessions.
• Support the creation and implementation of test cases.
• Assure accurate and thorough request and analysis documentation.
• Ensure that the decisions made have business support.
• Communication with senior IT technical designers, product owners, project managers, and IT architects.
• Ensure that the prerequisites (designs, acceptance criteria, etc.) are delivered on schedule in order to ensure a successful sprint delivery.
• Question the time and financial estimates that the implementation partners have provided.
• Attend to user requirements, action items, meeting minutes, and project deliverables.

• Make sure that we work well together with our outside partners for digital application development.

   

Application Support (40%):

• Guarantee and enhance the stability of the applications by spearheading and monitoring pertinent measures to achieve stability enhancements, such as consistent communication with technical teams (security, architecture, infrastructure, etc.), tracking issues, and conducting root cause analysis.
• To serve as the primary point of contact for all ongoing requests for assistance and to coordinate with the relevant teams.Work closely in tandem
• Business User/Owner Application Support: For assigned apps, provide the fundamental analysis necessary to enable second and third tier application support.
• Support the resolution of functional and technical problems in accordance with a specified severity and prioritization strategy.
• Keep an eye on the production data integration procedures to make sure the necessary availability.
• Upkeep of the knowledge repository.

• During implementations, some flexibility in working hours is necessary.

   

Technical Design: technical design efforts and ensure the execution of technical solutions .Project Development & Maintenance: Manage and develop key application features while maintaining high quality standards .

Handling of VIP MAZAK customers for both the after sales support and claim management process.Manage technical support on troubleshooting, maintenance, and repairs from Mazak machines, as well as providing instructions and operational training for the end users. Training of the customers for the application and operation of machines Ensuring a well run, efficient department with good management profitability.Management of the targets and KPI’s of the Service and Application organization. Securing the efficiency of the planning or the field engineers’ team.Ensuring an efficient back office service organization for the providing of technical support by telephone and digital platform regarding possible solutions to faults or analysis of faults. Manage service organization regarding reservation of the necessary parts, tools, and engineers.Ensuring the correct follow up of service & application administration and the completion process of the reports from the service & application engineers. Registration and service evaluation as well as the monthly reporting elaboration for Japan.Ensuring correct and timely invoicing. Managing an efficient field service organization across the Benelux.

Frequent interaction with product and platform development engineers and scientists, as well as Marketing managers for technical support in developing sales tools .Experience required with:.

Project Development & Maintenance: Design and implement high performance technical solutions in collaboration with functional designers..Application Development: Build applications based on comprehensive technical and functional analysis, prioritizing code reusability and optimal performance..

Looking for a role where you can support a dynamic team with administrative tasks?As an Administrative Assistant in our Service & Application Department, you’ll manage planning, quotes, invoicing, customer follow-up, and handle incoming calls.Are you organized, proactive, and customer-focused?Join us!

The function includes:

• Planning
• Invoicing
• Administrative work

Provide second level support to users experiencing technical issues with hardware, software, and network connectivity..Troubleshoot and resolve technical problems in a timely manner, escalating complex issues to senior team members (Level 3) as necessary. .

Realize approved improvements..Maintain user and technical documentation...Soft skills. Database: DB2.RPG IV/ILE, Free RPG, Service Programs, CL, DFU, RLU, MQ, SQL, SDA.

Simplify/re platform/consolidate systems...outsourced ABINITIO services and servers (Windows and UNIX). .TDOE administration, a bespoke scheduling tool (on Windows).

What the key tasks will look like

As an AS400 Developer/Analyst, you will develop new and maintain/adapt/improve existing IT applications on the business's demand by programming independently in a stipulated programming language, supporting projects, and collaborating in a team.

Contribute to and validate the functional analysis and specification of requests for IT developments:

• Realize IT projects according to approved functional specifications and within the approved budget and planning.Conduct code reviews and follow-up release management.
• Develop new programs or adapt existing programs in respect of the existing standards.
• Test new developments before submitting them to the key-user for user testing
• Document his/her realizations.

Maintain and improve existing IT applications:

• Handle all incoming requests related to the applications you're responsible for (Tickets).
• Correct bugs in the applications you're responsible for.
• Analyze root causes of frequent problems and propose fundamental solutions.
• Realize approved improvements.
• Maintain user and technical documentation.

Support business users in the usage of the existing IT applications:

• Define the required availability levels and response times with the business owners.
• Elaborate support procedures, with escalation to external parties where appropriate.
• Measure and report the achieved availability levels and response times.
• Assist users in the improved usage of the existing applications.

General:

• Propose improvements in the existing applications so as to reduce their Total Cost of Ownership (TCO).
• Collaborate in a constructive way with colleagues in IT and in the business so as to realize the mission of DKV IT.
• Timely report on the status and the progress of his/her assignments.
• Actively contribute to the team meetings and to the community meetings.
• Participate with permanence when required.

Bank payment platform), Ponto (Open Banking), Kube (verified corporate data) and Intellisuite (fraud monitoring) enable seamless, secure and reliable data and money flows...

Introduction.Technical Dealer Support (TDS) is the first line support department for our markets and dealers globally.You are in contact with different stakeholders like dealers, designers and product engineers..

Help maintain code quality, organization, and automatization..Requirements..Key Technical Experiences:.

Address growing business needs by supporting decision making through reporting tools, leveraging SAP BW on HANA, SAC, and exploring data lakes and data engineering technologies..You are responsible for resolving incidents and implementing changes, ensuring a seamless translation between technical solutions and business needs..

.Support teams in the deployment of architecture topics (functional, informational, technical, security,).Foundational capabilities for LLM based applications. Chatbots for both employees and customers.

Strong understanding of manufacturing technologies, ERP, digital services, business intelligence, network, security, compliance, and infrastructure..Excellent communication and leadership skills..

Our client is an energy company.

 

• Application Development:
   
  • Design and develop robust and scalable.NET applications using clean architecture principles.
  • Leverage technologies such as.NET Framework 4.8, ASP.NET Core, Hangfire, Workers, EF Core, and SQL to build efficient and maintainable solutions.

  • Create user-friendly interfaces to facilitate effective communication with clients.

     

• Cloud Migration and Architecture:
   
  • Lead the migration of existing applications to AWS, implementing a modern and unified architecture.
  • Utilize AWS services such as CDK, Lambda, SQS, Dynamo DB, Secret Manager, and Docker to build scalable and resilient cloud-native applications.

  • Promote a microservices architecture and event-driven design for improved scalability and maintainability.

     

• CI/CD Pipeline:
   
  • Establish and maintain efficient CI/CD pipelines using Gitlab CI.

  • Provide technical guidance and support to development teams regarding Gitlab CI and best practices.

     

• Team Leadership:
   
  • Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
  • Conduct workshops and training sessions to enhance the technical skills of the team.

  • Proactively identify opportunities for innovation and process improvement.

     

• You are the link between our R&D department-,our Application specialists and our Regulatory Affairs department.
• You support registration strategies (together with regulatory) for potential biocidal products.
  • Out of the box thinking
  • Market evaluation
  • Deep dives in existing biocidal product registrations
• You follow up new BPR registrations and trends.
• You analyze efficacy data and risk assessments, support the regulatory team in the registration process.
• You provide training and support to local sales teams in relation to the practical aspects and impact of biocidal products on their market.
• You participate in internal and external meetings with stakeholders, associations, authorities.
• You are Part of the Christeyns Food Hygiëne Applications Team.

.Provide technical.new product launch support..Utilising and implementing.

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

• Requirements Gathering:
  • Engage with stakeholders to understand their needs.
  • Document and prioritize requirements.
  • Provide technical feasibility and complexity assessments to guide decision-making.
• Solution Design:
  • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
• Cost-Benefit Analysis:
  • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
• Solution Implementation:
  • Translate business requirements into technical specifications.
  • Support the technical team during development.
  • Ensure that the delivered solution meets all requirements through quality assurance practices.
• Project Management:
  • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
• Stakeholder Communication:
  • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
• Documentation:
  • Create and update functional documentation to support ongoing operations (RUN activities).
• Training and Support:
  • Provide training and post-implementation support to users on new systems and processes.

 

Our client is a leading global law firm, advising clients on significant transactions and disputes.They are looking for an IT Support Specialist to take part in the firm's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:

• Providing world class customer service to their lawyers and office personnel.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Perform, maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IT function.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.
• Interact with external vendors.

• Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.

   

Responsibilities include managing user accounts, and providing end user support to minimize downtime and enhance productivity.  

The ideal candidate will be able to contribute to the design, development and maintenance of software applications used by our customers.Working with an experienced team, he/she will actively participate in the continuous improvement of our processes and software architecture. Main responsibilities Analysis and Design: Analyze functional and technical requirements and design appropriate software architectures. Fullstack development: Develop and maintain complex web applications, with particular emphasis on the frontend using React and Type.Script, while ensuring seamless integration with backend APIs in.

Leveraging its strong IT services presence, the company delivers consulting, cloud platforms, application development, data intelligence, and IT support.

Role

As a System Engineer, you will

• Evaluate and upgrade endpoint infrastructure environments.
• Conduct feasibility studies and assess software/hardware solutions.
• Inform and support users for optimal system use.
• Develop and maintain technical concepts and documentation.
• Ensure infrastructure maintenance per ITIL methodology.
• Provide technical advice to internal and external clients.

• Participate in improving work procedures and methods.

   

You will coordinate and manage project activities between key stakeholder departments, including Operations, Quality, Marketing, Sales and R&D..Giving technical support and education to customers and the sales team will be part of your role..

  Key Responsibilities:   Support design and troubleshooting efforts Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Promote technical growth, making recommendations on software. Ensure continuous integration and deployment of solutions  Deliver scalable web applications according to agreed planning and budget Test applications and overcome technical issues encountered  Add value to the sales cycle by giving input to your commercial colleagues (presales) Train customers and users 

Kubernetes, Docker, Azure, Helm charts.) Experience with.NET ecosystem development technologies (C#,NET, Visual Studio, LINQ,) Experience with relational database management system (SQL Server, Postgre.

Safran Aircraft Engine Services Brussels is a subsidiary of Safran Aircraft Engines, based at Brussels Airport (Zaventem, Belgium), specialized in the inspection, maintenance and repair (MRO) of the advanced LEAP jet engines that power the latest generation of the Airbus A320NEO & Boeing B737MAX narrow body families.The company is a key player in the integrated CFM international MRO network.