200 jobs voor technical application support gevonden

Handling of VIP MAZAK customers for both the after sales support and claim management process.Manage technical support on troubleshooting, maintenance, and repairs from Mazak machines, as well as providing instructions and operational training for the end users. Training of the customers for the application and operation of machines Ensuring a well run, efficient department with good management profitability.Management of the targets and KPI’s of the Service and Application organization. Securing the efficiency of the planning or the field engineers’ team.Ensuring an efficient back office service organization for the providing of technical support by telephone and digital platform regarding possible solutions to faults or analysis of faults. Manage service organization regarding reservation of the necessary parts, tools, and engineers.Ensuring the correct follow up of service & application administration and the completion process of the reports from the service & application engineers. Registration and service evaluation as well as the monthly reporting elaboration for Japan.Ensuring correct and timely invoicing. Managing an efficient field service organization across the Benelux.

Leverage modern technologies for application delivery, including Citrix, SCCM, and Intune .Apply best practices for delivering applications (e.g., MSI X, containerized applications, MSI) .

Frequent interaction with product and platform development engineers and scientists, as well as Marketing managers for technical support in developing sales tools .Experience required with:.

Project Development & Maintenance: Design and implement high performance technical solutions in collaboration with functional designers..Application Development: Build applications based on comprehensive technical and functional analysis, prioritizing code reusability and optimal performance..

Run customer technical support activities: advice on product solutions, technical trainings, chemical and physical analysis on papers or on glues in laboratory..Assist our technical sales team in customers trials related to referencing trials or application issues..

.Analyze and resolve basic customer requests in technical support (via email ticket system Zendesk)..

Handling (filtering) calls from the dep The function includes: Planning Follow up and schedule of the application engineers giving customer training Coordinate with Sales and Installation Coordinator the trainings for customers for the Application support.Follow up and schedule the Application engineers invoicing preparing and sending invoices. Preparing and sending credit notes.follow up invoicing registering and recording various data such as: hours worked (service reports). Data from visit reports expense reports, holidays, data from the planning board.outgoing and incoming invoices. Customer file and machine file in the service databases.administrative work such as: archiving various documents. Preparing meetings and taking minutes.internal memos, correspondence and order forms. Booking hotels.ordering purchases of service. The incoming and outgoing mail (including the service reports).monthly reports data support.

Provide second level support to users experiencing technical issues with hardware, software, and network connectivity..Troubleshoot and resolve technical problems in a timely manner, escalating complex issues to senior team members (Level 3) as necessary. .

These technologies consist of an app layering or modern virtualization tool, that can deliver applications using Citrix, SCCM, and Intune technology..

Realize approved improvements..Maintain user and technical documentation...Soft skills. Database: DB2.RPG IV/ILE, Free RPG, Service Programs, CL, DFU, RLU, MQ, SQL, SDA.

.Implement, maintain, and monitor systems, infrastructure, software, and hardware.Dynamic, problem solving, customer oriented, and team player .Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.) .

Basic support experience with Active Directory (user management: add, remove, modify) .Understanding of network fundamentals (IP addresses, DNS, DHCP, firewalls) .

The CDS role involves implementing upgrade and new projects, working in a team of various technical and project management specialists.It will include conducting workflow and integration analyses, configuration of the PACS, RIS and Speech solutions, delivering training as well as go live support.

.Deliver fast and effective IT support (by phone, remotely, or on site) to ensure high customer satisfaction Troubleshoot and resolve reported IT issues, escalating complex or urgent problems to third parties when necessary Monitor and manage hardware, software, and network issues for clients Assist colleagues with the installation of non complex devices (laptops, desktops, mobile devices) and handle more advanced setups (servers) following established procedures Support ITS portfolio applications and take ownership of one or more applications Document supported applications and contribute to building a robust knowledge base

Generic knowledge on:  anti virus, firewalls, application firewalls, load balancers, networks, DMZ,..Should have worked on API design, API Documentation..

Introduction.Technical Dealer Support (TDS) is the first line support department for our markets and dealers globally.You are in contact with different stakeholders like dealers, designers and product engineers..

.Support teams in the deployment of architecture topics (functional, informational, technical, security,).Foundational capabilities for LLM based applications. Chatbots for both employees and customers.

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success.We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Are you a tech-savvy problem solver with strong interpersonal skills?Do you thrive in dynamic environments and enjoy supporting IT solutions that make a difference?If so, we have the perfect role for you!

Your Mission

As an ITS Officer, you will:

• Deliver fast and effective IT support (by phone, remotely, or on-site) to ensure high customer satisfaction.
• Troubleshoot and resolve reported IT issues, escalating complex or urgent problems to third parties when necessary.
• Monitor and manage hardware, software, and network issues for clients.
• Assist colleagues with the installation of non-complex devices (laptops, desktops, mobile devices) and handle more advanced setups (servers) following established procedures.
• Support ITS portfolio applications and take ownership of one or more applications.

• Document supported applications and contribute to building a robust knowledge base.

   

.Providing technical support and communicating with workshops..Handling phone calls and emails: responding to the customer's inquiries and intervening parties. .Monitoring and controlling agreements with all parties involved.

Technical Documentation: Maintain and update technical documentation .Incident Management: Resolve complex incidents and perform root cause analyses .

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

• Requirements Gathering:
  • Engage with stakeholders to understand their needs.
  • Document and prioritize requirements.
  • Provide technical feasibility and complexity assessments to guide decision-making.
• Solution Design:
  • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
• Cost-Benefit Analysis:
  • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
• Solution Implementation:
  • Translate business requirements into technical specifications.
  • Support the technical team during development.
  • Ensure that the delivered solution meets all requirements through quality assurance practices.
• Project Management:
  • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
• Stakeholder Communication:
  • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
• Documentation:
  • Create and update functional documentation to support ongoing operations (RUN activities).
• Training and Support:
  • Provide training and post-implementation support to users on new systems and processes.

 

This company is a major player in the energy transport sector and plays a crucial role in managing gas infrastructure in Belgium and beyond.They operate a transport network responsible for the safe and efficient distribution of natural gas to households, industries, and power plants.In addition to natural gas, the company is committed to developing sustainable energy solutions and supporting the ecological transition by integrating new technologies and green molecules, such as hydrogen, into their network.

As a Business Analyst in the Architecture department, you will work closely with various teams, including Gas Flow Management, Asset Management, and General Applications (HR, IS, Finance).You will help develop and manage IT solutions that optimize the management of gas flows, infrastructure, and maintenance activities.

Your tasks include:

• Analyzing and understanding complex IT challenges and explaining them clearly to non-technical stakeholders.
• Supporting the development of tools and applications, particularly focused on gas flow management and asset management.
• Collaborating with technical and business teams to design and implement solutions.

• Contributing to the ecological transition by integrating new molecules and technologies into existing processes.

   

.Information sharing, advice, documented knowledge transfer.Information sharing, advice, documented knowledge transfer.. Support security in dev.team, lead, coach and update team on security.

Responsibilities include managing user accounts, and providing end user support to minimize downtime and enhance productivity.  

The ideal candidate will be able to contribute to the design, development and maintenance of software applications used by our customers.Working with an experienced team, he/she will actively participate in the continuous improvement of our processes and software architecture. Main responsibilities Analysis and Design: Analyze functional and technical requirements and design appropriate software architectures. Fullstack development: Develop and maintain complex web applications, with particular emphasis on the frontend using React and Type.Script, while ensuring seamless integration with backend APIs in.

More than a 100 airlines, lessors, private aircraft operators and MRO partners have entrusted their engines to our company.We employ over 300 highly skilled, passionate and enthusiastic employees.YOUR ROLE:Your role has 2 major parts, workscoping and technical support.Workscoping* You prepare the engine induction: analyze initial workscope and engine in bound configuration, convert workscope into instructions for the shop via ERP and workscope revisions and make final workscopes for customer validation.* You use information provided by the operations department to propose workscope evolutions during the shop visit.* You prepare a motivated request for OEM authorization to avoid workscope expansion and/or parts replacement.

Leveraging its strong IT services presence, the company delivers consulting, cloud platforms, application development, data intelligence, and IT support.

Role

As a System Engineer, you will

• Evaluate and upgrade endpoint infrastructure environments.
• Conduct feasibility studies and assess software/hardware solutions.
• Inform and support users for optimal system use.
• Develop and maintain technical concepts and documentation.
• Ensure infrastructure maintenance per ITIL methodology.
• Provide technical advice to internal and external clients.

• Participate in improving work procedures and methods.

   

Apply knowledge of fire protection standards, including compartmentalization, accessibility, evacuation, and equipment compliance..Analyze project plans and documents, performing on site verifications..