187 jobs voor technical application support gevonden

Handling of VIP MAZAK customers for both the after sales support and claim management process.Manage technical support on troubleshooting, maintenance, and repairs from Mazak machines, as well as providing instructions and operational training for the end users. Training of the customers for the application and operation of machines Ensuring a well run, efficient department with good management profitability.Management of the targets and KPI’s of the Service and Application organization. Securing the efficiency of the planning or the field engineers’ team.Ensuring an efficient back office service organization for the providing of technical support by telephone and digital platform regarding possible solutions to faults or analysis of faults. Manage service organization regarding reservation of the necessary parts, tools, and engineers.Ensuring the correct follow up of service & application administration and the completion process of the reports from the service & application engineers. Registration and service evaluation as well as the monthly reporting elaboration for Japan.Ensuring correct and timely invoicing. Managing an efficient field service organization across the Benelux.

Supervise construction sites..Provide technical support and coordination for property management..Provide technical support and coordination for property management..Jobomschrijving Key Responsibilities.

Frequent interaction with product and platform development engineers and scientists, as well as Marketing managers for technical support in developing sales tools .Experience required with:.

Run customer technical support activities: advice on product solutions, technical trainings, chemical and physical analysis on papers or on glues in laboratory..Assist our technical sales team in customers trials related to referencing trials or application issues..

Experience with application lifecycle management, including implementation, maintenance, and phase out..Familiarity with ITIL practices or similar frameworks..

Experience with application lifecycle management, including implementation, maintenance, and phase out..Familiarity with ITIL practices or similar frameworks..

Handling (filtering) calls from the dep The function includes: Planning Follow up and schedule of the application engineers giving customer training Coordinate with Sales and Installation Coordinator the trainings for customers for the Application support.Follow up and schedule the Application engineers invoicing preparing and sending invoices. Preparing and sending credit notes.follow up invoicing registering and recording various data such as: hours worked (service reports). Data from visit reports expense reports, holidays, data from the planning board.outgoing and incoming invoices. Customer file and machine file in the service databases.administrative work such as: archiving various documents. Preparing meetings and taking minutes.internal memos, correspondence and order forms. Booking hotels.ordering purchases of service. The incoming and outgoing mail (including the service reports).monthly reports data support.

Helping guaranteeing the security of the infrastructure services and application landscape..Creating and maintaining technical documentation (Design and implementation)..

The CDS role involves implementing upgrade and new projects, working in a team of various technical and project management specialists.It will include conducting workflow and integration analyses, configuration of the PACS, RIS and Speech solutions, delivering training as well as go live support.

Provide first line technical support for internal e.Commerce and marketing applications..Create and deliver training programs to enhance user adoption and proficiency..Develop user guides and training materials to support system usage..

.Deliver fast and effective IT support (by phone, remotely, or on site) to ensure high customer satisfaction Troubleshoot and resolve reported IT issues, escalating complex or urgent problems to third parties when necessary Monitor and manage hardware, software, and network issues for clients Assist colleagues with the installation of non complex devices (laptops, desktops, mobile devices) and handle more advanced setups (servers) following established procedures Support ITS portfolio applications and take ownership of one or more applications Document supported applications and contribute to building a robust knowledge base

Managing the development cycle, infrastructure, and production releases (Dev.Ops) .Providing technical and user support to analysts, data scientists, and other stakeholders .

Introduction.Technical Dealer Support (TDS) is the first line support department for our markets and dealers globally.You are in contact with different stakeholders like dealers, designers and product engineers..

Address growing business needs by supporting decision making through reporting tools, leveraging SAP BW on HANA, SAC, and exploring data lakes and data engineering technologies..You are responsible for resolving incidents and implementing changes, ensuring a seamless translation between technical solutions and business needs..

.Support teams in the deployment of architecture topics (functional, informational, technical, security,).Foundational capabilities for LLM based applications. Chatbots for both employees and customers.

Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones..Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools..

Design and develop engineering focused applications and APIs using.NET Core and Azure..

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success.We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Are you a tech-savvy problem solver with strong interpersonal skills?Do you thrive in dynamic environments and enjoy supporting IT solutions that make a difference?If so, we have the perfect role for you!

Your Mission

As an ITS Officer, you will:

• Deliver fast and effective IT support (by phone, remotely, or on-site) to ensure high customer satisfaction.
• Troubleshoot and resolve reported IT issues, escalating complex or urgent problems to third parties when necessary.
• Monitor and manage hardware, software, and network issues for clients.
• Assist colleagues with the installation of non-complex devices (laptops, desktops, mobile devices) and handle more advanced setups (servers) following established procedures.
• Support ITS portfolio applications and take ownership of one or more applications.

• Document supported applications and contribute to building a robust knowledge base.

   

Implementing business driven changes and integrating AD management tools, services and applications .Analyse the current AD environment to identify technical and operational challenges and proposing solutions for improvement .

.Liaises with Domain Leads, Product Owners, Business Analyst, and technical community (architects, developers etc.) for solution identification..

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

• Requirements Gathering:
  • Engage with stakeholders to understand their needs.
  • Document and prioritize requirements.
  • Provide technical feasibility and complexity assessments to guide decision-making.
• Solution Design:
  • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
• Cost-Benefit Analysis:
  • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
• Solution Implementation:
  • Translate business requirements into technical specifications.
  • Support the technical team during development.
  • Ensure that the delivered solution meets all requirements through quality assurance practices.
• Project Management:
  • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
• Stakeholder Communication:
  • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
• Documentation:
  • Create and update functional documentation to support ongoing operations (RUN activities).
• Training and Support:
  • Provide training and post-implementation support to users on new systems and processes.

 

This company is a major player in the energy transport sector and plays a crucial role in managing gas infrastructure in Belgium and beyond.They operate a transport network responsible for the safe and efficient distribution of natural gas to households, industries, and power plants.In addition to natural gas, the company is committed to developing sustainable energy solutions and supporting the ecological transition by integrating new technologies and green molecules, such as hydrogen, into their network.

As a Business Analyst in the Architecture department, you will work closely with various teams, including Gas Flow Management, Asset Management, and General Applications (HR, IS, Finance).You will help develop and manage IT solutions that optimize the management of gas flows, infrastructure, and maintenance activities.

Your tasks include:

• Analyzing and understanding complex IT challenges and explaining them clearly to non-technical stakeholders.
• Supporting the development of tools and applications, particularly focused on gas flow management and asset management.
• Collaborating with technical and business teams to design and implement solutions.

• Contributing to the ecological transition by integrating new molecules and technologies into existing processes.

   

Our client is a leading insurance company.They are looking for an IT Support Specialist to take part in the company's development. 

Based in Brussels, the IS Support Specialist is a second level support role with the responsibility of providing technical support to customers and operational and administrative support for IT functions. 

Your main responsibilities will include:
 

• Providing world class customer service to their staff.
• Execute the effective and timely delivery of IT services.
• Interact effectively with all customer constituencies.
• Maintain the operational availability of all computer related equipment and IT resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
• Deploy computer and related equipment in a timely fashion to meet the day to day operational requirements.
• Responsible for setting up, installing, operating, testing and troubleshooting audio and visual equipment, including setting up equipment used to enhance live events, such as laptops, projectors, screens and microphones.
• Respond to conference room attendee technology requests and needs, and troubleshoots problems utilizing standard troubleshooting tools.
• Perform effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IT resources.
• Encourage and promote team work between local, regional, and Global Services IT resources.
• Promote and maintain the effective utilization of Firm provided software applications by internal customer constituencies.
• Participate as an active team member on IT projects to which assigned.

• Interact with external vendors.

   

As a Support Officer, you will handle IT problems and respond to IT requests and incident calls via phone, mail, or the IT Service Management application, Service Now.You will analyze and resolve requests, keeping end users and colleagues informed throughout the process.

Responsibilities include managing user accounts, and providing end user support to minimize downtime and enhance productivity.  

The ideal candidate will be able to contribute to the design, development and maintenance of software applications used by our customers.Working with an experienced team, he/she will actively participate in the continuous improvement of our processes and software architecture. Main responsibilities Analysis and Design: Analyze functional and technical requirements and design appropriate software architectures. Fullstack development: Develop and maintain complex web applications, with particular emphasis on the frontend using React and Type.Script, while ensuring seamless integration with backend APIs in.

Apply knowledge of fire protection standards, including compartmentalization, accessibility, evacuation, and equipment compliance..Analyze project plans and documents, performing on site verifications..

Leveraging its strong IT services presence, the company delivers consulting, cloud platforms, application development, data intelligence, and IT support.

Role

As a System Engineer, you will

• Evaluate and upgrade endpoint infrastructure environments.
• Conduct feasibility studies and assess software/hardware solutions.
• Inform and support users for optimal system use.
• Develop and maintain technical concepts and documentation.
• Ensure infrastructure maintenance per ITIL methodology.
• Provide technical advice to internal and external clients.

• Participate in improving work procedures and methods.