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Business Analyst 'Capacity Management'

bpost in BRUSSEL
Vaste jobs
Online sinds 10 jan. 2025 - gewijzigd sinds 31 jan. 2025
You ensure clear, data driven insights that improve capacity usage and operational performance in the long term.Tasks and ResponsibilitiesOperational management and control room involvementActive role in the control room to make real time adjustments for daily capacity challenges and manage incidents.Monitor and analyze real time data for lockers and post points, with recommendations for adjustments and improvements.Data analysis and profitability insightsConduct analyses to provide insight into the impact of asset usage (lockers and post oints) on profitability and costs.Prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision making.Capacity forecasting and optimizationCollaborate with the team to make data driven forecasts about capacity needs based on historical data, seasonal trends, and expected peak moments.Develop strategies for optimal use of lockers and post points, focusing on customer satisfaction and cost control.Stakeholder management and multidisciplinary collaborationServe as a bridge between the Capacity Management Team, operations, and commercial teams, aiming for alignment and improvement in capacity usage.Support multidisciplinary projects, providing clear insights into capacity challenges and their impact on the company's profitability.Process improvementIdentify operational improvements based on daily steering data and develop proposals that contribute to efficient capacity management.Propose innovative methods for capacity and cost optimization, both short term and long term.Presentation and visualization of resultsDevelop impactful presentations and reports that present meaningful insights on capacity usage and profitability to stakeholders.Communicate analyses clearly, making complex operational and financial data understandable for various teams.

Sr Business Analyst 'Capacity Management'

bpost in BRUSSEL
Vaste jobs
Online sinds 10 jan. 2025 - gewijzigd sinds 31 jan. 2025
You ensure clear, data driven insights that improve capacity usage and operational performance in the long term.Tasks and ResponsibilitiesOperational management and control room involvementActive role in the control room to make real time adjustments for daily capacity challenges and manage incidents.Monitor and analyze real time data for lockers and post points, with recommendations for adjustments and improvements.Data analysis and profitability insightsConduct analyses to provide insight into the impact of asset usage (lockers and post points) on profitability and costs.Prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision making.Capacity forecasting and optimizationCollaborate with the team to make data driven forecasts about capacity needs based on historical data, seasonal trends, and expected peak moments.Develop strategies for optimal use of lockers and post points, focusing on balancing customer satisfaction and cost control.Stakeholder management and multidisciplinary collaborationServe as a bridge between the Capacity Management Team, operations, and commercial teams, aiming for alignment and improvement in capacity usage.Support multidisciplinary projects, providing clear insights into capacity challenges and their impact on the company's profitability.Process improvementIdentify operational improvements based on daily steering data and develop proposals that contribute to efficient capacity management.Propose innovative methods for capacity and cost optimization, both short term and long term.Presentation and visualization of resultsDevelop visually impactful presentations and reports that present meaningful insights on capacity usage and profitability to stakeholders.Communicate analyses clearly, making complex operational and financial data understandable for various teams.

IT Functional Analyst

Experis Belgium in ELSENE
Vaste jobs
Online sinds 31 jan. 2025

Are you skilled at connecting operational needs with the right software solutions?Do you enjoy conducting IT research and working with stakeholders to ensure optimal business-IT alignment?

Join the ICT Application team of our client as a Functional Analyst and contribute to delivering excellent service across their operations.

Your Responsibilities:

Research and Collaboration:

  • Serve as a key communicator and active listener, consulting with stakeholders to define software requirements and identify gaps in current systems.
  • Collaborate with end-users, department managers, and executives to establish needs and specify functionalities for improved performance.

Market Analysis and Documentation:

  • Conduct comparative analyses of software packages on the market to identify the best fit for organizational needs, considering constraints like budget and compliance.
  • Develop clear, detailed documentation, including reports, presentations, flowcharts, and graphs.
  • Build and maintain relationships with software vendors to influence and understand their product roadmaps.

Presentation and Stakeholder Communication:

  • Present research findings and recommendations to stakeholders in a clear and persuasive manner.
  • Translate technical details into business-friendly language and address questions from decision-makers and end-users.

Implementation Support and Evaluation:

  • Play a vital role during and after the implementation of selected software solutions, providing support and resolving challenges.
  • Evaluate the system post-implementation and prepare user manuals or instructional materials if necessary.