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IT Manager

Michael Page in WILLEBROEK
Vaste jobs
Online sinds 5 dec. 2024 - gewijzigd sinds 19 dec. 2024

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

  • Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).

  • Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
  • Monitor system health and stability.
  • Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
  • Support business users as a subject matter expert on existing and proposed system functionality
  • Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

  • Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
  • Facilitate requests for purchases.
  • Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

  • Assist users in understanding IT Policy, Process, and Systems.
  • Support business leadership in strategic planning and project oversight.
  • Coordinate site activities for upgrades and system maintenance.
  • Make recommendations for enhancements that will improve system function, capabilities, and stability.

IT Manager

Michael Page in WILLEBROEK
Vaste jobs
Online sinds 5 dec. 2024 - gewijzigd sinds 19 dec. 2024

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

  • Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).

  • Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
  • Monitor system health and stability.
  • Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
  • Support business users as a subject matter expert on existing and proposed system functionality
  • Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

  • Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
  • Facilitate requests for purchases.
  • Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

  • Assist users in understanding IT Policy, Process, and Systems.
  • Support business leadership in strategic planning and project oversight.
  • Coordinate site activities for upgrades and system maintenance.
  • Make recommendations for enhancements that will improve system function, capabilities, and stability.

IT Manager

Michael Page International (Belgium) in WILLEBROEK
Vaste jobs
Online sinds 28 nov. 2024

Our client is an international company headquartered in the Antwerpen region with over 30 years of experience at the international scale.They are looking for an IT Manager acting as a primary stakeholder in project coordination (applications and infrastructure) as well as technologies related to SAP within the company.

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

  • Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).
  • Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
  • Monitor system health and stability.
  • Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
  • Support business users as a subject matter expert on existing and proposed system functionality
  • Act as program manager and project stakeholder for system upgrades and enhancements



End User Support:

  • Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
  • Facilitate requests for purchases.
  • Observe and anticipate user needs, and make appropriate recommendations for improvement.



Infrastructure, Process and Policy:

  • Assist users in understanding IT Policy, Process, and Systems.
  • Support business leadership in strategic planning and project oversight.
  • Coordinate site activities for upgrades and system maintenance.
  • Make recommendations for enhancements that will improve system function, capabilities, and stability.

     

Functional Analyst Dynamics

Talencia Consulting in BRUSSEL
Zelfstandige activiteit
Online sinds 10 okt. 2024 - gewijzigd sinds 13 dec. 2024

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

  • Requirements Gathering:
    • Engage with stakeholders to understand their needs.
    • Document and prioritize requirements.
    • Provide technical feasibility and complexity assessments to guide decision-making.
  • Solution Design:
    • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
  • Cost-Benefit Analysis:
    • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
  • Solution Implementation:
    • Translate business requirements into technical specifications.
    • Support the technical team during development.
    • Ensure that the delivered solution meets all requirements through quality assurance practices.
  • Project Management:
    • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
  • Stakeholder Communication:
    • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
  • Documentation:
    • Create and update functional documentation to support ongoing operations (RUN activities).
  • Training and Support:
    • Provide training and post-implementation support to users on new systems and processes.