1002 jobs voor business support gevonden

Ben jij nog op zoek naar een nieuwe uitdaging?Gepassioneerd door business support en IT?

JOBINHOUD:

• Je bent verantwoordelijk voor de WMS integraties en applicaties
• Je werkt samen met het business support team en bent 2nd line voor de helpdesk
• Je staat in voor het design en de testomgeving van de verschillende applicaties
• Bijdragen aan een geplande uitvoering van het project door het faseren, budgetteren en plannen van werkzaamheden en het rapporteren over de voortgang
• Ons lokale team ondersteunen bij het opzetten van rapportages, het analyseren van data en het continu zoeken naar verbeteringen

We are looking for an Application Analyst & Support for one of our customers, a major player in its sector.You will be joining a dynamic team responsible for optimising and supporting business tools.

This role is ideal for an analytical, inquisitive and solutions-oriented professional with an affinity for technology and an excellent sense of service.

Your role will involve supporting applications, analyzing and testing new solutions, monitoring systems performance and contributing to their optimisation.

Analysis & Testing

• Participating in the testing and analysis phases of new solutions.
• Contribute to the development of reporting systems and tools.

Support & User Assistance

• Managing requests and incidents via a ticketing system.
• Providing functional support to internal and external users.

Performance monitoring

• Monitoring and optimising daily processes linked to the applications.
• Analysing any anomalies and proposing appropriate solutions.

Improvement & Optimisation

• Contribute to the development of business tools in conjunction with the technical teams.

• Acting as a key contact for suppliers on interface adjustments and tests.

   

Our client is an international company headquartered in the Antwerpen region with over 30 years of experience at the international scale.They are looking for an IT Manager acting as a primary stakeholder in project coordination (applications and infrastructure) as well as technologies related to SAP within the company.

The IT Manager is a key stakeholder in project coordination concerning all IT-related matters within the company.This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations.The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

• Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).
• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
• Monitor system health and stability.
• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
• Support business users as a subject matter expert on existing and proposed system functionality
• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
• Facilitate requests for purchases.
• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.
• Support business leadership in strategic planning and project oversight.
• Coordinate site activities for upgrades and system maintenance.

• Make recommendations for enhancements that will improve system function, capabilities, and stability.

   

Role & Responsibilities

As a Functional Analyst specializing in MS Dynamics 365 (HR/CRM), you will play a key role in understanding business needs, designing IT solutions, and supporting the successful delivery of projects.Your responsibilities will include:

• Requirements Gathering:
  • Engage with stakeholders to understand their needs.
  • Document and prioritize requirements.
  • Provide technical feasibility and complexity assessments to guide decision-making.
• Solution Design:
  • Work with other IT teams and external partners to recommend IT solutions that meet business needs.
• Cost-Benefit Analysis:
  • Evaluate the financial implications of proposed solutions to ensure their viability and benefits.
• Solution Implementation:
  • Translate business requirements into technical specifications.
  • Support the technical team during development.
  • Ensure that the delivered solution meets all requirements through quality assurance practices.
• Project Management:
  • Oversee IT projects, ensuring they meet defined requirements, are on schedule, and are delivered with the desired outcome.
• Stakeholder Communication:
  • Serve as the primary communication link between stakeholders and the delivery team(s), ensuring alignment and transparency.
• Documentation:
  • Create and update functional documentation to support ongoing operations (RUN activities).
• Training and Support:
  • Provide training and post-implementation support to users on new systems and processes.

For one of our clients, an international company active in the services sector, we are looking for a motivated HR Business Partner.As their next HR Business Partner, you will be a strategic partner to business leaders and managers to ensure HR strategies and initiatives and support organisational success.You will act on a Benelux scope and work hand in hand with 3 other HR Business Partners active on their respective scope, while reporting to the HR Director.The offices are located in the Northern part of Brussels and are easy to access both by public transport and by car.

The HR Business Partner will be responsible for:

• Acting as the primary HR advisor for the Benelux region, providing strategic and operational support to employees, ensuring exceptional employee relations experience.
• Leading and implementing corporate HR programs, initiatives and solutions that support business growth (people development, leadership, etc.).
• Collaborating cross-functionally with business leaders and managers to provide tailored HR solutions where necessary, and encourage continuous improvement to get the best from their teams.
• Ensuring compliance with local labour laws and HR policies.
• Supporting recruitment efforts, onboarding, and employee lifecycle processes for the Benelux region.
• Collaborating with regional and corporate HR teams to align strategies and share best practices.

Goal

bpost group is always on the move.We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, with interesting job opportunities and training programs for every employee.

Within this context, we are looking for a Sales Support B2B to reinforce our team.

About the job

bpost is embarking on a transformative journey to establish a leading position in the B2B engineering logistics sector.Within this start up environment, we are hiring a Sales Support who will have a crucial role in developing the B2B activities within bpost (focus on Belgium but also international flows from Belgium).

• Administrative Support: Assist the Business Developer and sales team in daily administrative tasks, including scheduling meetings, preparing presentations, and maintaining CRM systems.
• Customer Relationship Management: Support the development and maintenance of relationships with existing and potential business customers by coordinating communications and follow-ups.
• Market Research Assistance: Help the Business Developer conduct market research, including competitor analysis, and compiling reports on trends, potential customers, and new business opportunities.
• Sales Coordination: Assist in implementing sales strategies by preparing necessary documentation, proposals, and contracts for customer meetings and negotiations.
• Cross-functional Collaboration: Collaborate with colleagues from operations, marketing, and customer service to ensure smooth communication and progress in business development activities.
• Contract Management: Ensure proper documentation, archiving, and follow-up on contract negotiations and agreements, supporting the team in closing deals.
• Customer Service Support: Handle customer inquiries, follow up on unresolved issues, and provide high-quality support to ensure customer satisfaction.
• Reporting: Support the preparation of regular reports on sales performance, progress, and any challenges faced in the B2B logistics of parcels and pallets.