44 jobs voor client support analyst gevonden

They are looking for E business analyst to join their team.DescriptionAs E business analyst, you will : Coordinate, oversee, and assess digital advertising initiatives across various platforms.Translate raw data into actionable insights to offer recommendations and campaign updates.Serve as the primary liaison for clients, ensuring effective account management and ongoing support.Stay abreast of emerging market trends and provide informed guidance to clients.

Liaises with Domain Leads, Product Owners, Business Analyst, and technical community (architects, developers etc.) for solution identification..Works in a collaborative and agile manner to document user stories and refine (eg add acceptance criteria)..

Translate requirements into actionable insights for our development team..Ensure alignment between client needs and product deliverables.. Oversee and coordinate the change management track..You will work in collaboration with a Program Manager..

Robert Half is currently recruiting a Business Analyst for our client in region Antwerp.

Our client is a leading consultancy firm specializing in providing CFO services.

The main accountabilities for this job include:

• You will conduct thorough analyses focused on cost control and optimization;
• You are responsible for identifying opportunities for process improvement and cost reduction across different departments;
• You'll collaborate with stakeholders to pinpoint operational inefficiencies and propose actionable solutions;
• You'll independently perform in-depth data analyses to uncover trends, patterns, and areas for improvement, supporting informed decision-making;
• You will develop and implement measurable KPIs to monitor and enhance the performance of various business processes;
• You'll coordinate projects aimed at streamlining operations and improving operational efficiency;
• You are tasked with generating detailed reports, presentations, and dashboards to communicate insights and recommendations to the management team;
• You'll provide support to the finance team with ad-hoc requests and projects as needed.

The HR department is looking for a Junior Functional Analyst HR

Your challenge

- Development and maintenance of HR information systems

- Technical support for HR team members, those responsible for competence management and training, line managers

- Preparation and provision of training and documentation to users

- Functional analysis of HR processes and formulation of improvement proposals

- Collaboration with IT and HR departments

- Production of analyses to support decision-making

- Participation in HR projects, from planning to implementation and evaluation

Bedrijfsprofiel:

Our client takes on the challenge of the energy transition through its three businesses: electricity, natural gas and energy services.

(Absence, learning, recruiting,) > Translate business questions to workable and universal data definitions.> Deliver easy to use data insights to managers and other end users.

Are you ready to play a key role in transforming our financial reporting processes and are you passionate about data analysis?We are seeking a Financial Data Analyst to join a Finance & Business Controlling team for an international company in Antwerp.In this role, you will be responsible for analyzing, processing, and presenting financial data to support management in making crucial decisions.

The Financial Data Analyst will be responsible for:

• Analyze financial data from multiple sources to identify trends and patterns.
• Prepare and present comprehensive reports summarizing analysis findings.
• Identify opportunities to streamline financial reporting processes.
• Assist in financial planning activities, including budgeting and forecasting.
• Maintain and update databases for financial analysis.

Are you ready to play a key role in transforming our financial reporting processes and are you passionate about data analysis?We are seeking a Financial Data Analyst to join a Finance & Business Controlling team for an international company in Antwerp.In this role, you will be responsible for analyzing, processing, and presenting financial data to support management in making crucial decisions.

The Financial Data Analyst will be responsible for:

• Analyze financial data from multiple sources to identify trends and patterns.
• Prepare and present comprehensive reports summarizing analysis findings.
• Identify opportunities to streamline financial reporting processes.
• Assist in financial planning activities, including budgeting and forecasting.
• Maintain and update databases for financial analysis.

💥 🤩 💥Informations sur l'entrepriseNore client est un acteur mondial de premier plan dans le secteur Chimique.Ils sont déterminés à offrir des produits de qualité à leurs clients tout en favorisant un environnement de travail dynamique et collaboratif.

.Perform data analyses to improve operational efficiency (ensure data quality);.

.Medior Business Analyst.Support the development team.. Translate business processes to functional requirements for the development team..

As a Business Intelligence analyst you..

Robert Half is currently recruiting a Consolidation & Reporting Analyst.

Our client is a gas energy provider.

The scope of responsibilities for this job include:

• Prepare the consolidation process for the Group by setting up the consolidation system, reviewing reported figures and uploading them in the software.
• As part of the consolidation process for the Group, managing intercompany reconciliation.
• Preparation of the primary statements and different disclosures of the half-year and annual report for the Group.
• Assistance and support in ad hoc finance projects (continuous improvement) e.g.pushing down and training of IFRS adjustments to local teams, drafting accounting papers and policies, implementing a disclosure management tool, IFRS 16 tool and improved reporting process.
• Supporting the Group and local accounting teams with preparation and review of statutory accounts.

Robert Half is currently recruiting a Consolidation & Reporting Analyst.

Our client is a gas energy provider.

The scope of responsibilities for this job include:

• Prepare the consolidation process for the Group by setting up the consolidation system, reviewing reported figures and uploading them in the software.
• As part of the consolidation process for the Group, managing intercompany reconciliation.
• Preparation of the primary statements and different disclosures of the half-year and annual report for the Group.
• Assistance and support in ad hoc finance projects (continuous improvement) e.g.pushing down and training of IFRS adjustments to local teams, drafting accounting papers and policies, implementing a disclosure management tool, IFRS 16 tool and improved reporting process.
• Supporting the Group and local accounting teams with preparation and review of statutory accounts.

You will support business acceptation tests. You have good knowledge of UML, BPM, Agile, Prince2, Togaf, Zachman, etc. During the development process you will follow up with the users, developers, architects, project managers, etc.

Participates in and implements price adjustments, makes pricing recommendations on product variants;.Participates in pricing improvement projects; supports various pricing analytical projects such as competitive product, market assessments, commodity costs indices;.

The Business Process Analyst will be tasked with analysing, reengineering, and optimising business processes within the banking and financial services department of their established financial services company.The successful candidate will work closely with key stakeholders to identify areas for improvement and implement strategic solutions..

• Help, support and drive our clients’ analytical needs.
• Be at the bleeding edge of technology and advise clients in the most favorable approach.
• Capture and translate business requirements from the business stakeholders in as well as new as existing environments.
• Scope and deliver engagements with clarity and a solution-driven attitude.
• Build a “trusted advisor” relationship with your clients.

• A passion for all things data and a strong analytical mind.
• Knowledge of data analytics or data science.
• Critical thinking to know when to listen, when to push back and when to guide.
• Consulting skills, whiteboarding and presentation for technical and business
• audiences from analyst to executive level.
• Knowledge or experience in applying visual best practices or visual design
• principles.
• You express yourself fluently in English.
• Dutch, French or any other languages are a plus!

You gather the user requirements through different techniques (documentation, meetings, trainings, etc.) and you define the scope and requirements in a functional documentation.Considering all the quality constraints, you take an active role in the creation of the adequate solution for the client.

As a Business Analyst Data & Analytics, you are an important asset in our team.You participate in the design of the standards around Data & Business Analysis in our company.In addition, you take a leading role as Business Analyst or Product Owner in their Data & Analytics projects.You like to take less experienced people under your wing and in this way determine the direction of the company.

• Part of your day to day job is collecting and documenting business requirements at our customers.
• You analyze business processes and are responsible for defining the target state around Data & Analytics.
• You play the role of Business Analyst or Product Owner in Data & Analytics projects.
• You coordinate the User/Business Acceptance Testing of Data & Analytics projects.
• You will help define a framework to refine and roll out the standards for Business Analytics in our company.
• You participate in presales for leads and opportunities where there is a need for Business Analysis.
• You will be working for clients to analyze existing data streams and propose optimizations
• You are a point of contact for our Junior Business Analysts.

05 Develop the necessary datamarts to fulfill business needs.About Tripwire Solutions.Trip.Wire Solutions designs and delivers Business Intelligence solutions, building on extensive business and technical real life experience.

Excellent leadership, communication (written and oral);...You'll gather business requirements and document these in user stories and business use cases;.

Reporting to the VP, Product Management (Customs & Regulatory Control) who is based in the United Kingdom, the Product Analyst will be responsible for assisting product planning and execution throughout the product lifecycle, including gathering customer requirements and working closely with the Product Owner, sales, marketing, professional services and support to product goals are met.

Generation, transportation, metering, billing, grid management, asset management, contract management, gas flow management, risk management, portfolio management, power optimization, energy trading, real time applications as you can interact with energy markets specialiss..

Description Project/Department Description and Responsibilities:

 

Our client's Service Factory department is currently looking for a Senior Business Analyst, where the candidate shall make the link between the ICT and the Business to help the ongoing projects move forward.

 

Primary Tasks and Responsibilities: 

 

• Translate the business' needs into functional & business analysis (user story) applicable to generate the necessary solutions within applicable domain(s) and document as necessary. 
• Coordination and implementation of the software solution (with JAVA as development language). 
• Study and discuss the functional analysis with the client, product owner and Scrum Master, and report on the progress. 
• Support project managers in creating products and processes that add the desired value to our business. 
• Writing, guiding and controlling test cases. 
• Test the solution in the integrated environment following the Agile method, and/or assist the customer in doing so. 
• Report potential issues to the functional analysts proposing the optimal solution for the achievement of the best results. 
• Evaluate the impact of potential changes on the software modules and report any potential problems 
• Report and share the lessons learned and continue own development through self learning/information sessions held. 
• Perform quality analysis on time by applying your analytical expertise in a pragmatic way using stories, acceptance criteria, UML etc.

 Secondary Tasks and responsibilities:

 

•  Quality assurance & impact analysis 
• Test the final solution as proposed to the end users 
• Documentation and reporting 
• Put in practice the improvement actions and good practices of software development 
• Provide advice and expertise 
• Assist to the creation of tests

 

You are responsible for the entire order life cycle to ensure orders are shipped to agreed deadline.You make sure to set up new customers & orders and do modification if necessary.You detect escalations, do problemsolving and request support from other divisions if inquired.You are the single point of contact for your key accounts and backup accounts.You provide required export/shipping documentation (compiled to the relevant legislation).You support the policies, procedures and metrics.While you take the initiative to become a more proactive, efficient & clientoriented organization.You participate in process improvement projects.

You are responsible for the entire order life cycle to ensure orders are shipped to agreed deadline.You make sure to set up new customers & orders and do modification if necessary.You detect escalations, do problemsolving and request support from other divisions if inquired.You are the single point of contact for your key accounts and backup accounts.You provide required export/shipping documentation (compiled to the relevant legislation).You support the policies, procedures and metrics.While you take the initiative to become a more proactive, efficient & clientoriented organization.You participate in process improvement projects.

.Bachelor's or Master's degree in computer science, Computer Engineering, Business engineering, business management or equivalent experience (5+ years) .