53 jobs voor client support analyst gevonden

They are looking for E business analyst to join their team.DescriptionAs E business analyst, you will : Coordinate, oversee, and assess digital advertising initiatives across various platforms.Translate raw data into actionable insights to offer recommendations and campaign updates.Serve as the primary liaison for clients, ensuring effective account management and ongoing support.Stay abreast of emerging market trends and provide informed guidance to clients.

Production support including UAT testing, defect analysis and Change Requests management..Perform expert testing and defect management following development/configuration.. Participate and lead requirements gathering sessions with clients..

We are looking for a skilled Financial Data Analyst to join our client's team in the banking sector on a freelance basis.This role is perfect for a detail-oriented professional with expertise in Belgian banking balance sheets, advanced data analysis, and reporting skills, who can effectively communicate financial insights to Sales and Commercial teams.

Role Overview

As a Financial Data Analyst, you will be responsible for analysing, interpreting, and reporting financial data to support the client's strategic financial operations.Working alongside various departments, your insights will contribute to key business decisions, supporting the client's ongoing projects and objectives in the financial services industry.

Key Responsibilities

• Balance Sheet Analysis: Conduct in-depth analysis of Belgian banking balance sheets, identifying financial trends and performance indicators.
• Financial Reporting: Create clear, detailed financial reports and analyses, leveraging tools such as Excel, SQL, Power BI, or other relevant software.
• Stakeholder Communication: Present complex financial analyses in an understandable format for Sales, Commercial, and Management teams.
• Cross-Departmental Collaboration: Coordinate with Finance, Risk Management, and Compliance departments to maintain data accuracy and alignment with regulatory standards.

• Strategic Insight Contribution: Deliver actionable insights and recommendations to support the client's financial planning and strategic goals.

   

You support system upgrades and resolve problems with current systems;.You analyse service requests to determine feasibility, technological changes, resource requirements and project time estimates..

SII Belgium support large businesses in adopting new technologies and innovation management.SII values empowerment and entrepreneurship, providing a fulfilling work environment for employees.

Cooperating with the IT Team to ensure stable performance of Business Objects (tool for daily sales information)...

.Project Management: Be responsible for the IT roadmap, manage budget, planning and scope, report progress to project's sponsors...User Training: Train users with your adapted documentation (user guide, system help files)..

As a (Junior) Supply Chain Analyst, you will be responsible for analyzing and optimizing our supply chain processes to ensure maximum efficiency and profitability.You will work closely with the Supply Chain Manager to identify areas for improvement and implement solutions that drive results.

Client Details

Our client is actively looking for a (Junior) Supply Chain Analyst to join their team.They are active in the FMCG.

Description

As a (Junior) Supply Chain Analyst, you will be responsible for analyzing and optimizing our supply chain processes to ensure maximum efficiency and profitability.You will work closely with the Supply Chain Manager to identify areas for improvement and implement solutions that drive results.

Tasks:

- Develop and implement solutions to optimize our supply chain processes

- Collaborate with cross-functional teams to ensure alignment and effective communication

- Monitor and report on supply chain performance metrics

- Conduct research and analysis to support supply chain decision-making

- Assist with supply chain planning and forecasting

- Maintain accurate and up-to-date supply chain data and documentation

Our client is based in Antwerp.

As a Business Analyst, you will be in charge of the following responsibilities :

• Business Process and Requirements: Analyze and design business processes, ensuring they are supported by ERP or applications.
• Solution Design: Work with various stakeholders to understand business needs and ensure the development team delivers solutions adapted to these requirements.
• User Training: Train users with your adapted documentation (user guide, system help files).
• Testing: Handle the whole testing lifecycle, define test scenario, create test cases.
• Project Management: Be responsible for the IT roadmap, manage budget, planning and scope, report progress to project's sponsors.

 

We are committed to leveraging technology to enhance our services and improve client engagement.Your new role.As an Application Support & Analyst, you will be part of a dedicated team consisting of a Functional Analyst, a Digital Delivery Manager, and a Data Engineer..

You may also be required to document the business scenarios using business processes, use cases, user stories, wireframes, logical data models, requirements (functional + non functional) and other deliverables required for prototyping the application.You will be taking the business case, vision documents, and feasibility pre study, assessments made by client or any other client inputs for your Analysis.As a business analyst you will also be providing assistance in documenting the business acceptance criteria, defining project plans and documenting business requirements mapped to client objectives.

JobomschrijvingAs a (Junior) Supply Chain Analyst, you will be responsible for analyzing and optimizing our supply chain processes to ensure maximum efficiency and profitability.You will work closely with the Supply Chain Manager to identify areas for improvement and implement solutions that drive results.Tasks: Develop and implement solutions to optimize our supply chain processes Collaborate with cross functional teams to ensure alignment and effective communication Monitor and report on supply chain performance metrics Conduct research and analysis to support supply chain decision making Assist with supply chain planning and forecasting Maintain accurate and up to date supply chain data and documentation.

Our client is actively looking for a (Junior) Supply Chain Analyst to join their team.They are active in the FMCG.

Jobomschrijving

As a (Junior) Supply Chain Analyst, you will be responsible for analyzing and optimizing our supply chain processes to ensure maximum efficiency and profitability.You will work closely with the Supply Chain Manager to identify areas for improvement and implement solutions that drive results.

Tasks:

- Develop and implement solutions to optimize our supply chain processes

- Collaborate with cross-functional teams to ensure alignment and effective communication

- Monitor and report on supply chain performance metrics

- Conduct research and analysis to support supply chain decision-making

- Assist with supply chain planning and forecasting

- Maintain accurate and up-to-date supply chain data and documentation

You may also be required to document the business scenarios using business processes, use cases, user stories, wireframes, logical data models, requirements (functional + non functional) and other deliverables required for prototyping the application.You will be providing assistance in documenting the business acceptance criteria, defining project plans and documenting business requirements mapped to client objectives.Business analysts should also conduct UAT, identifying risks and support successful results by performing daily follow up of the functional/development team.

Our client in Brussels is looking for a Business Analyst to join their team.This company is known worldwide for their GIS solutions for various sectors.Here, they help larger players, local governments, universities, map providers, including NATO and Proximus with spatial analysis, map making and location intelligence to make better informed decisions.

Our Client:

Produces and distributes lubricants, maintenance, and cleaning products for sectors such as automotive and industry.The center provides high-quality products, like lubricating sprays and rust protectors, with a strong focus on sustainability and safety in its production processes for the European market.

Responsibilities:

• Collaborate with cross-functional teams to analyze business requirements for production processes and supply chain management.
• Map processes and identify areas for improvement.
• Translate business requirements into functional specifications.
• Support the implementation of Microsoft Dynamics ERP.
• Conduct system and user acceptance testing.
• Provide training and support to end users.
• Monitor and report on project progress.
• Identify risks and propose mitigation strategies.

Profile:

• Bachelor's or Master degree in Business Administration, Information Systems, or a related field.
• Ideally 5-7 years of experience as a Business Analyst in the manufacturing sector.
• Experience with Microsoft Dynamics ERP (AX, NAV, or D365).
• Excellent communication skills in English; Dutch is a plus!
• Ability to work independently and collaboratively within a team.
• Project management certification is an advantage.
• Willingness to travel to the UK and possibly the US.
• Living near Zele
• Professional experience in Belgium

Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• Company car + fuel card.
• Health and group insurance.
• Eco vouchers & meal vouchers.
• Hybrid working environment.

Interested? Apply today by sending your CV to chiara@moon.be.

Implementation of business requirements.Testing/validating of the implementations. .Analysis and challenge of business requirements.

A Functional Analyst, like a Business Analyst, connects the business with IT.The difference is that a Functional Analyst specialises in a specific subject matter: a technology, a line of business, a domain or industry.As a Functional Analyst, you are fully aware of all the attributes, characteristics and functions of your field.You can rely on your expertise to define the feasibility of a solution, its implementation, and its interaction with existing systems. 

Your responsibilities include:  

• Analysing and defining the needs and/or problems of the end users 
• Converting business needs into detailed and clear functional design documentation 
• Supporting the programming and/or implementation of the application 
• Functional testing of the application 
• Giving functional advice 

• Training of business end users

   

Identify and manage information security incidents .Assist clients in resolving information security issues .Our client is a systems and network provider in Belgium.They offer highly advanced Network, System and Internet services to their clients.

Are you a rising talent with an analytical mindset, ready to kickstart your career in a logistics environment?

Our client is looking for an Operations Analyst.This person will keep an eye on the operational processes of the warehouse and increase efficiency where needed.The end goal is to grow towards a more supervising role (in shifts), but don't worry, you will get plenty of time to grow in your role and to get to know the company.

Your tasks as a Rising talent in Operations?They may include, but are not limited to:

• Identify and follow up on action plans leading towards PQVC
• Support project management in data analysis
• Providing first line support towards system issues for the warehouse teams
• Interpret figures and deep dive analysis in order to support the different internal department
• Manage databases and reports to ensure development and analysis of the figures

Who we are looking forAs an Application Security Analyst, you will integrate our Secure Software Development practice. Together with our 20 experts, we develop, maintain, support and host Specialized Software.Our expertise is two fold: Proposing our expertise to clients’ development teams in securing their Software Development Life Cycle (SSDLC or Secured SDLC).Developing highly secured softwares (Security by design) based on customer’s requirments (e.g.

• Help, support and drive our clients’ analytical needs.
• Be at the bleeding edge of technology and advise clients in the most favorable approach.
• Capture and translate business requirements from the business stakeholders in as well as new as existing environments.
• Scope and deliver engagements with clarity and a solution-driven attitude.
• Build a “trusted advisor” relationship with your clients.

• A passion for all things data and a strong analytical mind.
• Knowledge of data analytics or data science.
• Critical thinking to know when to listen, when to push back and when to guide.
• Consulting skills, whiteboarding and presentation for technical and business
• audiences from analyst to executive level.
• Knowledge or experience in applying visual best practices or visual design
• principles.
• You express yourself fluently in English.
• Dutch, French or any other languages are a plus!

Our client is a Belgian company, active internationally and specializing in the real estate development.In order to support them in their development, we are currently looking for a Senior Business Controller / Finance Business Partner.Their offices are located in Brussels and easily accessible..JobomschrijvingSenior Business Controller.

Location: Brussels
Languages: English(Mandatory) French/Dutch(Nice to have)
Employment Type: Freelance
Start Date: ASAP
 
Context of the mission/Objective(s) of the job:
We are seeking a Senior CRM Sales Analyst to join our dynamic team and drive continuous improvements in our CRM processes.In this role, you will collaborate closely with our sales teams to understand business needs, design tailored solutions on our CRM platform and ensure successful implementation.You will play a 
key role in optimizing our customer relationship management tools and aligning them with the company's strategic objectives.
 
Responsibilities.
Primary Tasks and Responsibilities
- Translate the business' needs into functional analysis (user story) applicable to generate the 
necessary solutions within applicable domain(s) and document as necessary.
- Coordination and implementation of the software solution.Microsoft Dynamics SALES
- Study and discuss the functional analysis with the N+1 and report on the progress respectively.
- Define the functional specification of the solution in collaboration with the architecture team.
- Assist the architecture team and software engineers during the implementation stage of the product.
- Test the solution in the integrated environment following the Agile method, and/or assist the 
customer in doing so.
- Assist/support the process of release management
- Report potential issues to the functional analysts proposing the optimal solution for the achievement 
of the best results.
- Evaluate the impact of potential changes on the software modules and report any potential 
problems
- Report and share the lessons learned and continue own development through selflearning/information sessions held.
 
Secondary Tasks and responsibilities
- Quality assurance & impact analysis
- Test the final solution as proposed to the end users
- Documentation and reporting
- Put in practice the improvement actions and good practices of software development
- Provide advice and expertise
- Software solutions implementation & support
- Creation of manuals
 
Requirements.
Qualifications and Experience
- At least 5 years of experience as a CRM Analyst, with expertise in tools like Microsoft Dynamics CE 
or Salesforce.
- Proven experience managing CRM Sales projects in complex environments.
- Strong understanding of sales processes and CRM integrations.
 
Technical Skills
- Proficiency in CRM configurations (e.g., entity creation, workflows, dashboards).
- Familiarity with integrations with third-party systems (e.g., APIs, ETL).
- Knowledge of Agile/Scrum methodologies.
 
Soft Skills
- Excellent communication and facilitation skills.
- Analytical mindset with a solution-driven approach.
- Ability to manage multiple projects in a fast-paced environment.
 
Non-Technical profile requirements
- Accepts personal responsibility for client satisfaction
- Strong analytical skills
- Strong communicational skills
- Ability to identify and implement process and/or application improvements - helicopter view
- Strong problem-solving skills
- Must be able to work on multiple simultaneous tasks with limited supervision
- Quick learner, motivated self-starter
- Excellent customer service, interpersonal, communication and team collaboration skills
- Team player
- 2 days on site.

About the Role:

As a Junior Functional Analyst, you will play a key role in translating business needs into functional requirements for IT teams, focusing on financial systems and processes.Your work will help optimize financial operations by ensuring that business goals are aligned with technological solutions.You will collaborate closely with stakeholders to analyze requirements and support the implementation of systems that drive financial performance.
 

Key Responsibilities:

• Gather and analyze business requirements, translating them into functional specifications.
• Support the evaluation and selection of software solutions that meet financial business needs.
• Assist in creating detailed documentation and workflows for system implementations.
• Collaborate with IT and business teams to ensure proper alignment of solutions with financial goals.

• Participate in testing and validation to ensure that system solutions meet requirements.

   

Support the implementation of projects, ensuring that deadlines, budgets, and objectives are met..Performance Tracking: Monitor key performance indicators (KPIs) to ensure supply chain efficiency and implement improvement initiatives when necessary..

Generic knowledge on:  anti virus, firewalls, application firewalls, load balancers, networks, DMZ,..Should have worked on API design, API Documentation..

Inventorying and analysing our client’s needs,.translating them into solutions and determining KPI’s for reporting..We count on you for an.efficient connection between our client’s cloud environment and the chosen data visualization solution..