57 jobs voor client support analyst gevonden

They are looking for E business analyst to join their team.DescriptionAs E business analyst, you will : Coordinate, oversee, and assess digital advertising initiatives across various platforms.Translate raw data into actionable insights to offer recommendations and campaign updates.Serve as the primary liaison for clients, ensuring effective account management and ongoing support.Stay abreast of emerging market trends and provide informed guidance to clients.

Serve as the primary liaison for clients, ensuring effective account management and ongoing support..Stay abreast of emerging market trends and provide informed guidance to clients..JobomschrijvingAs E business analyst, you will : ..

JobomschrijvingAs an E Business Analyst, you will:..Act as the main point of contact for clients, managing accounts and providing continuous support..Monitor market trends and offer informed guidance to clients based on current developments..

We are looking for a skilled Financial Data Analyst to join our client's team in the banking sector on a freelance basis.This role is perfect for a detail-oriented professional with expertise in Belgian banking balance sheets, advanced data analysis, and reporting skills, who can effectively communicate financial insights to Sales and Commercial teams.

Role Overview

As a Financial Data Analyst, you will be responsible for analysing, interpreting, and reporting financial data to support the client's strategic financial operations.Working alongside various departments, your insights will contribute to key business decisions, supporting the client's ongoing projects and objectives in the financial services industry.

Key Responsibilities

• Balance Sheet Analysis: Conduct in-depth analysis of Belgian banking balance sheets, identifying financial trends and performance indicators.
• Financial Reporting: Create clear, detailed financial reports and analyses, leveraging tools such as Excel, SQL, Power BI, or other relevant software.
• Stakeholder Communication: Present complex financial analyses in an understandable format for Sales, Commercial, and Management teams.
• Cross-Departmental Collaboration: Coordinate with Finance, Risk Management, and Compliance departments to maintain data accuracy and alignment with regulatory standards.

• Strategic Insight Contribution: Deliver actionable insights and recommendations to support the client's financial planning and strategic goals.

   

Translate requirements into actionable insights for our development team..Ensure alignment between client needs and product deliverables.. Oversee and coordinate the change management track..You will work in collaboration with a Program Manager..

SII Belgium support large businesses in adopting new technologies and innovation management.SII values empowerment and entrepreneurship, providing a fulfilling work environment for employees.

Cooperating with the IT Team to ensure stable performance of Business Objects (tool for daily sales information)...

Jobomschrijving.Perform detailed credit analysis on a portfolio of clients within the banking and financial services sector..

Support the implementation of projects, ensuring that deadlines, budgets, and objectives are met.Performance Tracking: Monitor key performance indicators (KPIs) to ensure supply chain efficiency and implement improvement initiatives when necessary.

.Project Management: Be responsible for the IT roadmap, manage budget, planning and scope, report progress to project's sponsors...User Training: Train users with your adapted documentation (user guide, system help files)..

JobomschrijvingAs a (Junior) Supply Chain Analyst, you will be responsible for analyzing and optimizing our supply chain processes to ensure maximum efficiency and profitability.You will work closely with the Supply Chain Manager to identify areas for improvement and implement solutions that drive results.Tasks: Develop and implement solutions to optimize our supply chain processes Collaborate with cross functional teams to ensure alignment and effective communication Monitor and report on supply chain performance metrics Conduct research and analysis to support supply chain decision making Assist with supply chain planning and forecasting Maintain accurate and up to date supply chain data and documentation.

Your Mission: As a Business Analyst, you will play a key role in delivering strategic projects for our clients in the financial sector.You will be responsible for analyzing business needs, writing functional specifications, and supporting technical teams.

You may also be required to document the business scenarios using business processes, use cases, user stories, wireframes, logical data models, requirements (functional + non functional) and other deliverables required for prototyping the application.You will be taking the business case, vision documents, and feasibility pre study, assessments made by client or any other client inputs for your Analysis.As a business analyst you will also be providing assistance in documenting the business acceptance criteria, defining project plans and documenting business requirements mapped to client objectives.

You may also be required to document the business scenarios using business processes, use cases, user stories, wireframes, logical data models, requirements (functional + non functional) and other deliverables required for prototyping the application.You will be providing assistance in documenting the business acceptance criteria, defining project plans and documenting business requirements mapped to client objectives.Business analysts should also conduct UAT, identifying risks and support successful results by performing daily follow up of the functional/development team.

Our Client:

Produces and distributes lubricants, maintenance, and cleaning products for sectors such as automotive and industry.The center provides high-quality products, like lubricating sprays and rust protectors, with a strong focus on sustainability and safety in its production processes for the European market.

Responsibilities:

• Collaborate with cross-functional teams to analyze business requirements for production processes and supply chain management.
• Map processes and identify areas for improvement.
• Translate business requirements into functional specifications.
• Support the implementation of Microsoft Dynamics ERP.
• Conduct system and user acceptance testing.
• Provide training and support to end users.
• Monitor and report on project progress.
• Identify risks and propose mitigation strategies.

Profile:

• Bachelor's or Master degree in Business Administration, Information Systems, or a related field.
• Ideally 5-7 years of experience as a Business Analyst in the manufacturing sector.
• Experience with Microsoft Dynamics ERP (AX, NAV, or D365).
• Excellent communication skills in English; Dutch is a plus!
• Ability to work independently and collaboratively within a team.
• Project management certification is an advantage.
• Willingness to travel to the UK and possibly the US.
• Living near Zele
• Professional experience in Belgium

Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• Company car + fuel card.
• Health and group insurance.
• Eco vouchers & meal vouchers.
• Hybrid working environment.

Interested? Apply today by sending your CV to chiara@moon.be.

Our client in Brussels is looking for a Business Analyst to join their team.This company is known worldwide for their GIS solutions for various sectors.Here, they help larger players, local governments, universities, map providers, including NATO and Proximus with spatial analysis, map making and location intelligence to make better informed decisions.

Talen.Cia consulting is currently looking for a Digital Business Analyst for a renowned client based in Brussels.

Please note that this position has 60% of working on new functionalities and 40% of application support.

Tasks:

• Compile business requirements, both functional and non-functional, for digital applications.
• Determine and suggest ways to improve the business while using Agile/Scrum methodology
• Conduct a functional examination of these specifications across the various application components.
• Analysis of gaps.
• Write User Stories or requirements based on the analysis; these will serve as the foundation for further grooming and refinement sessions.
• Support the creation and implementation of test cases.
• Assure accurate and thorough request and analysis documentation.
• Ensure that the decisions made have business support.
• Communication with senior IT technical designers, product owners, project managers, and IT architects.
• Ensure that the prerequisites (designs, acceptance criteria, etc.) are delivered on schedule in order to ensure a successful sprint delivery.
• Question the time and financial estimates that the implementation partners have provided.
• Attend to user requirements, action items, meeting minutes, and project deliverables.

• Make sure that we work well together with our outside partners for digital application development.

   

Application Support (40%):

• Guarantee and enhance the stability of the applications by spearheading and monitoring pertinent measures to achieve stability enhancements, such as consistent communication with technical teams (security, architecture, infrastructure, etc.), tracking issues, and conducting root cause analysis.
• To serve as the primary point of contact for all ongoing requests for assistance and to coordinate with the relevant teams.Work closely in tandem
• Business User/Owner Application Support: For assigned apps, provide the fundamental analysis necessary to enable second and third tier application support.
• Support the resolution of functional and technical problems in accordance with a specified severity and prioritization strategy.
• Keep an eye on the production data integration procedures to make sure the necessary availability.
• Upkeep of the knowledge repository.

• During implementations, some flexibility in working hours is necessary.

   

A Functional Analyst, like a Business Analyst, connects the business with IT.The difference is that a Functional Analyst specialises in a specific subject matter: a technology, a line of business, a domain or industry.As a Functional Analyst, you are fully aware of all the attributes, characteristics and functions of your field.You can rely on your expertise to define the feasibility of a solution, its implementation, and its interaction with existing systems. 

Your responsibilities include:  

• Analysing and defining the needs and/or problems of the end users 
• Converting business needs into detailed and clear functional design documentation 
• Supporting the programming and/or implementation of the application 
• Functional testing of the application 
• Giving functional advice 

• Training of business end users

   

Employment Type: Freelance.Start Date: ASAP.

• Help, support and drive our clients’ analytical needs.
• Be at the bleeding edge of technology and advise clients in the most favorable approach.
• Capture and translate business requirements from the business stakeholders in as well as new as existing environments.
• Scope and deliver engagements with clarity and a solution-driven attitude.
• Build a “trusted advisor” relationship with your clients.

• A passion for all things data and a strong analytical mind.
• Knowledge of data analytics or data science.
• Critical thinking to know when to listen, when to push back and when to guide.
• Consulting skills, whiteboarding and presentation for technical and business
• audiences from analyst to executive level.
• Knowledge or experience in applying visual best practices or visual design
• principles.
• You express yourself fluently in English.
• Dutch, French or any other languages are a plus!

Our client is a Belgian company, active internationally and specializing in the real estate development.In order to support them in their development, we are currently looking for a Senior Business Controller / Finance Business Partner.Their offices are located in Brussels and easily accessible..JobomschrijvingSenior Business Controller.

Our client is a collective servicing company.

Key Responsibilities:
 

• SAP Development: Develop, enhance, and maintain SAP FICO modules, creating and modifying reports, interfaces, enhancements, and forms as needed.
• Business Analysis: Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.Evaluate current SAP systems and propose technical solutions to improve efficiency.
• Integration: Develop and manage integration points between SAP and other systems, ensuring data integrity and seamless integration across SAP modules.

• Documentation and Support: Maintain up-to-date documentation of technical designs, configurations, and access management.Provide technical support and troubleshooting for SAP-related issues.

   

About the Role:

As a Junior Functional Analyst, you will play a key role in translating business needs into functional requirements for IT teams, focusing on financial systems and processes.Your work will help optimize financial operations by ensuring that business goals are aligned with technological solutions.You will collaborate closely with stakeholders to analyze requirements and support the implementation of systems that drive financial performance.
 

Key Responsibilities:

• Gather and analyze business requirements, translating them into functional specifications.
• Support the evaluation and selection of software solutions that meet financial business needs.
• Assist in creating detailed documentation and workflows for system implementations.
• Collaborate with IT and business teams to ensure proper alignment of solutions with financial goals.

• Participate in testing and validation to ensure that system solutions meet requirements.

   

Support the implementation of projects, ensuring that deadlines, budgets, and objectives are met..Performance Tracking: Monitor key performance indicators (KPIs) to ensure supply chain efficiency and implement improvement initiatives when necessary..

Client is looking for an IT Analyst Consultant to join the integration team..The objective of the Business/Technical Analyst Integration is to ensure the consistency, definition and implementation of exchange flows between the different applications.

Generation, transportation, metering, billing, grid management, asset management, contract management, gas flow management, risk management, portfolio management, power optimization, energy trading, real time applications as you can interact with energy markets specialiss..

.Translate business process needs into system requirements (focus on data and integrations)..Coordinate with stakeholders, create test scenarios & matrix. .Customer Quality Audit & Customer service dashboard development and support rollout.

Your future job.As functional analyst, you'll be joining an enthusiastic multidisciplinary team.Knowledge/interest of web services and APIs, Mainframe or SAP..