878 jobs voor customer support manager gevonden

Your tasks as a Customer Service Representative:

• Responsible for assigned customer accounts and backup for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline.
• Act as the single-point-of-contact to customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.
• Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement.
• Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process.
• Maintain accurate records of all internal and external interactions in the appropriate database/system.
• Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation.
• Prepare and distribute standard and customized internal and customer reports.
• Understand Customer Order Management policies, procedures and metrics.
• Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization.
• Participate in/lead process improvement projects.

The role is inclusive of, but not limited to:

• Conducting market analysis and identifying business growth opportunities
• Managing customer deliveries and ensuring customer satisfaction
• Coordinating with various departments within the company
• Building trust and maintaining good relationships with customers
• Leading projects and developing new business concepts
• Providing support to customers, handling their requests efficiently
• Assisting in the selling and management of new customers
• Following up on orders, supplies, and invoices for customers
• Supporting commercial and administrative activities within the office
• Assisting in client outreach, event coordination, and business growth initiatives
• Managing submissions for directories and awards
• Supporting budget management and maintaining effective communication within the office and region
• Liaising with leadership on growth strategies and supporting client-focused activities

The role is inclusive of, but not limited to:

• Conducting market analysis and identifying business growth opportunities
• Managing customer deliveries and ensuring customer satisfaction
• Coordinating with various departments within the company
• Building trust and maintaining good relationships with customers
• Leading projects and developing new business concepts
• Providing support to customers, handling their requests efficiently
• Assisting in the selling and management of new customers
• Following up on orders, supplies, and invoices for customers
• Supporting commercial and administrative activities within the office
• Assisting in client outreach, event coordination, and business growth initiatives
• Managing submissions for directories and awards
• Supporting budget management and maintaining effective communication within the office and region
• Liaising with leadership on growth strategies and supporting client-focused activities

Ben jij klaar om deel uit te maken van een dynamisch team dat de veiligheid van industrieën en de brandweer ondersteunt?Wij zijn op zoek naar een enthousiaste Customer Support Service om onze safety afdeling in België te versterken.Kom werken bij een bedrijf waar je echt een verschil kunt maken!

Als customer support medewerker ben je verantwoordelijke voor het:

• Beheren en onderhouden van service- en onderhoudscontracten.
• Opstellen van offertes voor de verlengingen van onderhoudscontracten en de bijbehorende facturatie.
• Voorstellen van nieuwe contracten.
• Opvolging van diverse administratieve taken.
• Rapporten aan de office manager.

Voor onze klant gelegen te Tongeren zoeken we een customer support medewerker..het permanent beantwoorden van de vragen van de centrale Customer Service;. Het rechtstreeks klantencontact; .

Office.Team is momenteel op zoek naar een Customer Support in Wemmel.

Onze klant is actief in de technische sector.Zijn op zoek naar een Customer Support (M/V) in Wemmel, die op zoek ik naar een ondersteunende functie en een gevarieerd takenpakket.

De verantwoordelijkheden voor deze functie als Customer Support (M/V) zijn:
* Je helpt mee om alles administratief in goede banen te leiden en je collega's te ondersteunen daar waar nodig;
* Je zorgt mee voor de orderinput, het offertebeheer en facturatie;
* Je werkt mee aan de digitalisering van bepaalde werkzaamheden en draagt zorg voor de archivering van alle documenten;
* Je draagt bij aan de efficiënte en kwalitatieve gegevensverwerking van de verhuurcontracten;
* Je rapporteert aan de Office Manager.

Bedrijfsprofiel:Onze klant is een toonaangevende organisatie in de automotive sector.Voor hun filiaal in Boortmeerbeek zijn zij op zoek naar een customer service support!.

Delivering customer support, promptly addressing inquiries and feedback, collaborating with sales and technical teams, managing office supplies, and contributing to team business development in Diegem.

Client Details

Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.If you're passionate about working in IT, here's why you'll thrive in this role.

In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.

Description

Responsibilities:

• Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
• Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
• Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
• Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
• Manage office supplies inventory, ensuring adequate stock levels and organization.
• Participate in shaping and executing office policies and procedures.

Robert Half is momenteel op zoek naar een Customer Support and Office Management Specialist (M/V/X) voor een firma in Diegem.

De firma is actief in high end home automatization.

* Als customer support and office management specialist ben je verantwoordelijk voor het verlenen van uitstekende klantenservice via verschillende communicatiekanalen, waaronder telefoon, e-mail en chat.
* Je behandelt vragen, klachten en verzoeken van klanten op een professionele en vriendelijke manier.
* Je ondersteunt ook bij administratieve taken zoals orderverwerking, facturatie en algemene kantoorwerkzaamheden.
* Daarnaast speel je een belangrijke rol in het assisteren van het sales team en het bieden van algemene operationele ondersteuning.
* Je bent tevens verantwoordelijk voor het reilen en zeilen van het kantoor.Denk aan het bestellen van kantoormateriaal, communicatie met de poetsploeg,…

Voor onze klant in de Automotive sector zijn wij op zoek naar een Customer Support Medewerker!..

A Sales Associate assists customers, processes transactions, manages inventory, maintains displays, handles customer issues, stays knowledgeable about products, and collaborates with the team to meet sales goals.Client DetailsFor over 50 years, our partner has collaborated closely with their customers to transform consumer needs into innovative FMCG solutions.You will join a dedicated team with extensive expertise in various aspects of the FMCG sector.

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people.

Client Details

Our client is an international player in the food sector.

Description

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people

Tasks:

• You support Transport Planners by maintaining Transport Management Systems & SAP transport-related master data, including routes, transport cost price tables, vendors, shopping carts, and purchase orders.
• You verify transport invoices and monitor transport quality based on CRM customer complaints.
• You handle spot price requests and provide creative solutions for unexpected challenges.
• You manage transport-related complaints, liaising with transport companies and insurance providers.
• You update and maintain tendered transport prices based on agreements with transport companies.
• You collaborate with colleagues from the Customer Service Department and other internal departments to ensure customer satisfaction through timely and accurate order delivery and effective communication.

The sales and logistics office located in Kampenhout is responsible for the sales in different countries.To provide the necessary technical support to customer in the various regions, we are looking for a technical sales support/product management responsible.

Ability to synthesise information and excellent analytical skills.Good organisational and administrative skills. Good oral communication and writing skills.Be customer and solution oriented.

Our teams support and facilitate the digital transformation of our corporate and enterprise customers all over Belgium.SPIE Belgium ICS designs, operates and integrates tailored ICT solutions in the areas of Workspace, IT Security, Data.

De logistieke of financiele afdeling.Bedrijfsprofiel:Onze klant is een KMO bedrijf met internationaal karakter, gelegen te Geel.

Are you a motivated, customer-focused sales professional eager to support Key Account Managers and drive our success in the Polish market?Join us!

Client Details

Our client is a leading player, with a strong focus on customer satisfaction and innovation.They operate internationally, with significant operations in Europe and Asia, and a solid presence in Eastern Europe, particularly in the Polish market.The mission is to deliver high-quality products and services that meet the customers' needs.

Description

Your Responsibilities:

• Customer Management: Maintain contact with existing customers and serve as the first point of contact for their questions and needs.
• Support for Key Account Managers: Assist Key Account Managers in preparing quotes, presentations, and customer visits.
• Order Processing: Responsible for processing and following up on customer orders, ensuring smooth handling.
• Market Analysis: Monitor developments in the Polish market and share this information with the team.
• Customer Service: Provide excellent customer service and strive for maximum customer satisfaction.
• Administrative Tasks: Handle various administrative tasks such as maintaining customer files and reports.

As our Sales Assistant, you provide administrative support both internally and externally (customers) to insure customer satisfaction.You report to a Senior Key Account Manager..Your key responsibilities consist of the following:.Customer support.

Exciting times ahead!Who you will work with: You will work closely with your support colleagues and the account managers and can always count on the support and guidance of Jeroen, your business unit manager, and the advice and mentorship of Stephanie, our senior support and technical lead.

Heb jij sterke communicatieve vaardigheden in verschillende talen?Solliciteer nu voor de job als Customer Support Officer in Heusden Zolder!.

Your responsibilities?As a Sales Support Officer you have a dual function.On the one hand you are responsible for preparing quotations for our customers. .You write quotations for long term leasing of vehicles..

Trefwoorden: sales customer service – bediende administratief medewerker .#GJIndeed.Voor een bedrijf gespecialiseerd in veiligheid, ben ik op zoek naar een Customer Service Support.

VAB Automotive Solutions focust zich al sinds 2004 op het aanbieden van totaaloplossingen rond remarketing, operationeel vlootbeheer en logistiek voor zowel autoconstructeurs, leasingmaatschappijen, dealer(groepen) als fleet owners..Dit beheer omvat stalling, transporten, uitvoering en coördinatie van uiteenlopende diensten vanuit diverse service centers.

We are looking for driven individuals who want to bring their innovative ideas to our client active in advanced electrical solutions.

What you will do:
* Technical Support: Help customers and teams with questions about Thermal products via phone, email and online chat.
* Develop Opportunities: Work with customers to identify and realize sales opportunities.
* Efficient Demand Handling: Process customer inquiries and quotes quickly and accurately through various communication channels.
* Quotation Management: Create and maintain quotations in the ERP/Salesforce system.
* Complaint Handling: Assist in handling technical complaints and escalate as needed.
* Marketing Support: Assist the marketing department with technical training and proofreading of marketing materials.

Support planners, architects, consultants, installers, contractors, specialty distributors and representatives with extensive technical expertise.

Your Responsibilities:
* Pre-design and Design: Deliver and coordinate design deliverables.
* Quote Management: Manage and create quotes for configured and custom products.
* Installation Support: Resolve installation issues and provide start-up assistance via phone, virtual meetings and written communication.
* Product knowledge: Master software and develop technical simulations, such as heat loss calculations.

T devices, printers, scanners and associated peripherals .manage and support ITIL processes (Incident/Request/Change/Problem) in accordance with the customer's IT service management tools and procedures .

"Premium Applications" provides the 2de line Support and we are also technical end to end responsible for dealing room related applications (+/ 120 applications) .Your task is to support our customers to provide a maximal uptime and ensure the end to end support of the dealing room related applications.

Als customer support specialist ben je de schakel tussen klanten, leveranciers en interne collega's.Specifiek zorg je voor een vlekkeloze orderverwerking, plaats je bestellingen van grondstoffen, regel je de logistieke flow en verzorg je mee het onthaal en de telefoondienst..

Reporting to the VP, Product Management (Customs & Regulatory Control) who is based in the United Kingdom, the Product Analyst will be responsible for assisting product planning and execution throughout the product lifecycle, including gathering customer requirements and working closely with the Product Owner, sales, marketing, professional services and support to product goals are met.