780 jobs voor customer support manager gevonden

Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization..Participate in/lead process improvement projects..

Are you an IT professional with a passion for broadcast technology?Do you excel in troubleshooting, customer support, and technical problem-solving?Join us!

Role

As a System Engineer, you will provide technical support and expertise for a wide range of IT-based broadcast systems, including core video servers, user interfaces, and media contribution platforms.This customer-facing role requires strong troubleshooting skills, collaboration with internal teams, and a commitment to delivering top-tier support.

Key Responsibilities

• Provide technical support via email and phone for customers, project engineers, and internal teams.
• Troubleshoot and diagnose system issues, offering solutions and workarounds.
• Manage customer expectations regarding response times and issue resolution.
• Collaborate with the Tier-3 support team to resolve complex technical challenges.
• Offer product feedback to improve system reliability and enhance user experience.
• Assist the project engineering team during field deployments and installations.
• Develop and maintain technical documentation to enhance support processes.

• Provide administrative support, managing documents and tracking global support tasks.

   

Ensure order processing and tracking, manage logistics documentation, and provide high quality customer service.You will play a key role in ensuring smooth operations and customer satisfaction.

Daily communication with customers, sales managers, logistics, mill production planning and supply chain coordination teams about order related matters..Receiving, processing and confirming orders..

Inform customers in import rules & regulations, shipment terms, modes of transport, payments, customs and related documentation, etc;.Support sales with customer forecasts.

Solliciteer dan nu met referentie 1877446!JobomschrijvingVoor een klant actief in de voedingssector zijn we op zoek naar een enthousiaste customer service support in Westvleteren.Ben je productief, analytisch en georganiseerd?

As a Customer Service Specialist you provide exceptional support and assistance to customers..You're responsible for the daily communication with the customers, sales managers, logistics, mill production planning and supply chain coordination teams.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

Robert Half is op zoek naar een Customer Support Specialist (M/V/X) binnen een innovatief Belgisch bedrijf en een grote speler in de HR-softwaremarkt.

Het gaat over een interim opdracht met zicht op een vast contract.

Verantwoordelijkheden voor deze functie als Customer Support Specialist (M/V/X):

• Eerste aanspreekpunt voor gebruikersvragen en -verzoeken met betrekking tot de HR software.
• Snel en kwalitatief registreren en analyseren van klantenaanvragen met behulp van een ticketsysteem.
• Direct oplossen van eenvoudige vragen door advies of systeemaanpassingen.Doorverwijzen van complexere aanvragen naar gespecialiseerde collega's.
• Samenwerken binnen een teamwork gericht team.

Solliciteer nu!.Dit zijn je taken als Customer Support Medewerker in Brussel:.Je volgt de interne en externe communicatie over de systemen op..Je bent verantwoordelijk voor het abonnementenbeheer.

Als Customer Support Specialist B2B in Aartselaar krijg je na een uitgebreide training de verantwoordelijkheid om onze klanten te trainen en te ondersteunen, waarbij je streeft naar optimale klanttevredenheid en -betrokkenheid.Jouw rol is cruciaal bij het behouden van een hoog retentieniveau en je fungeert als de verbindende schakel tussen onze klanten en ons product.

Wat houdt de functie als Customer Support Specialist B2B in Aartselaar in?

- Dagelijks onderhoud je telefonisch, per e-mail of via Teams contact met onze klanten

- Je fungeert als de 'stem van de klant' binnen het bedrijf en bent het voornaamste aanspreekpunt voor onze bestaande klanten

- Je assisteert bij het geven van trainingssessies aan nieuwe gebruikers van ons systeem

- Je ondersteunt klanten bij het gebruik van de systeemfunctionaliteiten en beantwoordt hun vragen

- Je bent verantwoordelijk voor het regelmatig beoordelen van de voorraad van dealers en het doorvoeren van prijswijzigingen

- Je maakt tickets aan voor het supportteam

. Daily communication with customers, sales managers, logistics, mill production planning.

We are a leading provider of renewable solutions in packaging, biomaterials and wooden constructions on global markets.Our aim is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials.

We are looking for a new colleague Customer Service Specialist in Ghent.

As a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.You are
responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer needs.

Main Responsibilities and tasks:

* Daily communication with customers, sales managers, logistics, mill production planning
and supply chain coordination teams about order related matters
* Receiving, processing and confirming orders
* Planning customer deliveries and follow-up of stocks, proactive offering of available stock
materials to customers
* Monitoring customer sales plan, quota, orderbook and acting when needed
* Pipeline order management
* Reporting on demand for customer related information
* Being first-line support for sustainability related topics
* Participating in the development work related to own responsibility area
* Support in knowledge sharing among the different customer service teams

As a (Junior) Logistics Coordinator you will play a crucial role in managing order flows, ensuring timely deliveries, and supporting end-to-end logistics operations.You will work closely with internal teams, suppliers, and customers to guarantee efficient order processing while optimizing supply chain performance.

Client Details

Our client is active in the retail sector.

Description

As a (Junior) Logistics Coordinator you will play a crucial role in managing order flows, ensuring timely deliveries, and supporting end-to-end logistics operations.You will work closely with internal teams, suppliers, and customers to guarantee efficient order processing while optimizing supply chain performance.

Tasks:

✅ Process and monitor customer orders in SAP from initiation to delivery
✅ Coordinate with warehouses, carriers, and suppliers to ensure on-time shipments
✅ Manage order confirmations, invoicing, and document handling
✅ Analyze inventory levels and support stock replenishment activities
✅ Solve logistics and order-related issues while ensuring customer satisfaction
✅ Collaborate with internal teams (sales, procurement, finance) to optimize processes
✅ Ensure compliance with company policies and international trade regulations

.Be the face and voice of oiur company, ensuring exceptional customer experiences by maintaining accurate customer data in our operating system..

Who are you in our On IT!Story?  

 

You are the indispensable link in supporting our customers' IT infrastructure.From analyzing malfunctions to proactively solving recurring problems: your efforts ensure that our customers can focus on their core business.You work both remotely and on-site at customers in the region of Limburg.

Key Responsibilities:

• User Support
  • Provide support for hardware and software related problems through:
• System and device management
  • Install, configure and maintain IT systems and mobile devices.
  • Perform technical interventions, performance analysis and security checks to ensure optimal operation.
• Technical troubleshooting
  • Identify and analyze technical problems and potential threats.
  • Proactively develop and propose solutions to prevent future complications.
• Incident Management
  • Record and follow up incidents according to agreed Service Level Agreements (SLAs).
  • Ensure accurate and comprehensive documentation of incidents and actions.
• Process optimization
  • Contribute to the optimization of internal processes, with a focus on efficient system management and high quality customer support.
• Contract Management
  • Proactively manage customer contracts, including monitoring compliance and customer satisfaction.

  • Identify opportunities to further improve customer relationships and contractual agreements.

     

About this job

Spreek je vlot Nederlands, Frans, Engels en Duits? Heb je al een eerste ervaring binnen customer support?

Dan is deze vacature iets voor jou.

Jouw verantwoordelijkheden

Voor een klant regio Kortrijk zijn wij op zoek naar een customer support medewerker.

Binnen deze functie zal je verantwoordelijk zijn voor:

• De efficiënte verwerking van orders.
• Tijdige opvolging van bestellingen.
• Problemen van klanten oplossen en eventuele alternatieven voorstellen.
• Het voorzien van tijdige leveringen in samenwerking met de logistieke afdeling.
• Het bouwen van sterke relaties met klanten.
• Promoten van nieuwe producten.
• Voorbereiding van offertes.
• Opvolgen van verkoopovereenkomsten.
• Begeleiden van klanten bij het gebruik van de selfservice.

Voor onze klant te Wemmel, zijn we opzoek naar een Customer Support Service...Als Customer Support Service zal je instaan voor; . Opvolgen van bestaande service en onderhoudscontracten.Je stelt offertes op voor de verlenging van contracten.

Als Customer Support: Sales zal je instaan voor; .Opstellen van offertes. Voor onze klant te Wemmel zijn wij opzoek naar een customer support medewerker in de sales..

Deze afdeling bestaat uit verschillende taken, waaronder Customer Service..Als.

Description:

Become a key player in for a growth client as an ERP Application Support.Leverage your technical expertise and knowledge of the glass industry to support our customers in their digital transformation.

 

Your responsibilities:

• Be the expert: Provide high-level support to our customers, helping them get the most out of our ERP solutions.
• Share your knowledge: Transfer your know-how to internal teams and customers, and help train new employees.

• Be an ambassador: Represent our company to our international customers and contribute to our development abroad.

   

.Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind..With creativity, teamwork, and collaboration, we tackle challenges to deliver excellent support.

. Daily communication with customers, sales managers, logistics, mill production planning.

Our innovative solutions cater to SME and midmarket clients, empowering businesses with seamless communication tools to drive growth and success. About the Role.  As a 1st Line Team Lead at Dstny, you'll play a vital role in leading and motivating our support team to deliver exceptional customer service.You'll be responsible for mentoring team members, monitoring performance, and identifying opportunities for efficiency improvements in their day to day tasks.

Jouw verantwoordelijkheden.SLA monitoring & management.Monitoren van hosting omgevingen, DNS configuraties en SSL certificaten om optimale serviceprestaties te behouden. .Customer Experience.

Frequent interaction with product and platform development engineers and scientists, as well as Marketing managers for technical support in developing sales tools .Experience required with:.

After sales via ticketing service:.Managing delivery issues..Support of customer journey online:. Provide support during purchase process (condition, exchange, payment methods,.).Provide information regarding delivery (shipping, returns,…).

Ben jij op zoek naar een uitdagende en afwisselende administratieve job in een bedrijf in de interieur sector?

Robert Half kijkt uit naar een Customer Support Officer (m/v/x) op fulltime basis.Dit bedrijf is gelegen regio Knokke en makkelijk bereikbaar.

Jouw rol als Customer Coördinator: is het volledig a-z beheren van projeecten.Van offerte tot facturatie.

• Je ondersteunt de vertegenwoordigers inzake het opmaken van offertes, marketing materiaal etc.;
• Je bent verantwoordelijk voor het tijdig en accuraat verwerken van orders;
• Je staat dagelijks in contact met je collega's van sales en interieurvormgeving alsook de klanten en leveranciers;
• Tenslotte ben je verantwoordelijk voor het afsluiten van dossiers/projecten en de facturatie.