302 jobs voor customer support operator gevonden

Voor onze klant een distributiebedrijf van food en non food producten zoeken wij een Customer Operations Support!..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

Digitalisatie, administratieve taken en klantenondersteuning..Functieomschrijving:.Als.Customer Operations Administrator bij. Administratie: Dagelijkse administratieve taken opvolgen zoals facturatie rapporten en applicatie onderhoud..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people.

Client Details

Our client is an international player in the food sector.

Description

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people

Tasks:

• You support Transport Planners by maintaining Transport Management Systems & SAP transport-related master data, including routes, transport cost price tables, vendors, shopping carts, and purchase orders.
• You verify transport invoices and monitor transport quality based on CRM customer complaints.
• You handle spot price requests and provide creative solutions for unexpected challenges.
• You manage transport-related complaints, liaising with transport companies and insurance providers.
• You update and maintain tendered transport prices based on agreements with transport companies.
• You collaborate with colleagues from the Customer Service Department and other internal departments to ensure customer satisfaction through timely and accurate order delivery and effective communication.

Voor onze klant gelegen te Tongeren zoeken we een customer support medewerker..het permanent beantwoorden van de vragen van de centrale Customer Service;. Het rechtstreeks klantencontact; .

A creative and proactive approach to problem solving ensures our customers are well supported.When things aren’t going smoothly, we think outside the box..

.Our multi lingual advisors utilise their language skills to support customers with international breakdowns.

You will join the team responsible for technical customer service and spare parts.In this position, customer satisfaction is key, and you will have extensive customer contact.More detailed: You will support customers with their technical support questions, drawing on your expertise and after completing an initial training period provided by the company.You help them order the right parts for the machines.

Our teams support and facilitate the digital transformation of our corporate and enterprise customers all over Belgium.SPIE Belgium ICS designs, operates and integrates tailored ICT solutions in the areas of Workspace, IT Security, Data.

Manage open items & blockages relating to floor utilization, packaging, and inventory management .Monitor order/ticket backlog to identify potential problem orders and initiate corrective actions .

As a Sales Support Specialist, you will play a crucial role in the success of the sales team, you will directly impact efficiency and customer satisfaction, making your work highly meaningful and rewarding.

Client Details

Our partner works in the FMCG (Fast-Moving Consumer Goods) sector.The dynamic team works tirelessly to provide innovative solutions and deliver the best products and services to the B2B customers.To strengthen the sales team (key account managers), they are looking for a motivated and energetic Sales Support Specialist.

Description

As a Sales Support Specialist, you will play a crucial role in supporting the sales team and ensuring smooth operations within the sales department.Your primary responsibilities will include:

• Assisting the sales team with daily tasks and administrative duties
• Managing and updating customer databases
• Handling customer inquiries and providing exceptional service
• Preparing sales reports and presentations
• Coordinating with various departments to ensure timely delivery of products
• Supporting the implementation of sales strategies and campaigns

You will work within the Sales & Logistics team to provide exceptional customer service in the life science industry.This role involves coordinating sales & logistics activities.

Bedrijfsomschrijving

Our client is a prominent figure in the life science sector with a strong presence worldwide.They have a team of over 3000 dedicated employees committed to providing solutions that enhance the quality of life.Their commitment to innovation and customer satisfaction has cemented their status as a leader in their industry.

Omschrijving

• Manage customer inquiries and provide timely and appropriate solutions.
• Coordinate with the sales and logistics department to streamline operations.
• Promote company products and services.
• Maintain a high level of product knowledge to provide expert advice to customers.
• Track customer interactions and transactions, recording details of inquiries, complaints, and comments.
• Work closely with other team members to meet and exceed customer service targets.
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.

· Analytical and problem solving skills, Team Player, attention to detail, data driven, strong communication skills.Languages.

Networking (basic user level support, checking of settings, tweaking PC settings for the network, checking internet connectivity) . .

A Field Support Operations Associate will be trained into various responsibility but not limited to:

- Spare part(s) distribution of Biosense Webster products.

- Management and documentation of Sales Force application with accuracy.

- Support of logistics task(s) such as Complaint handling, Order fulfillment's (Pick/Pack/Ship), Goods reception, Daily operations activities recommended by the department objectives.

- Work with multiple partners in distribution and Depot service center based in Belgium, Germany, Portugal, Netherlands, and the United Kingdom.

- Takes care of all the necessary actions to facilitate a responsive service to both J&J External customers and internal network of Service Engineers across EMEA, APAC and other regions.

- Guarantee the update of necessary paperwork to facilitate a responsive service.

- Member of a Field Support Team (Back Office) but collaborate with department across the globe.

Tasks:

- Responds to customer inquiries regarding BWI Product installation & Service Processes and coordinates with 3rd party suppliers (Warehouses & repair Depots) when necessary.

- Ensure all activities are recorded within the Service Management System through Daily updates to maintain traceability of BWI products and documentation.

- Review, Update, Prepare and Process Customers Orders using Service Management system application.Mainly through our warehouse team with some exceptions where local Pick/Pack/Ship will be necessary.

- Process daily local goods reception (Visual inspection and segregation) and dispatch to next service provider or return to customer.

- Work with Third Party service provider application for shipments and receiving.

- Work with depot technician to issue Service request demand.Document repair report from Depot center to the Service Management application using adequate training equipment¿s, Work Instructions and guidelines provided by team leader.

- Collects data and prepares for routine reports to management

Bedrijfsprofiel:

Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related products for the consumer, pharmaceutical and professional markets.

Bovendien biedt het bedrijf uitstekende mogelijkheden om door te groeien en je carrière verder te ontwikkelen.Je nieuwe functieWil jij deel uitmaken van een dynamisch team in de Automotive industrie?Voor een sterke speler in Vilvoorde zijn we op zoek naar een Customer Support medewerker.In de rol van Customer Support medewerker sta je dagelijks in contact met klanten.

The junior supply chain is responsible to manage demand and supply operations in order to optimize customer casefill performance and inform stakeholders about any stock risks and opportunities.

Client Details

Our client is a big name of the FMCG sector.Top company with innovative supply chain

Description

• Secure daily process of customer orders from order to delivery at customers' distribution centers, respecting customer delivery SLAs (e.g.today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)
• Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO
• Make optimal trade-offs in stock allocation across all customers from a total business perspective
• Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks
• Mitigate and support in supply when demand variations lead to stock availability issues
• Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager
• Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement

Technical Support· You prepare technical reports and studies for the customer.

Very strong organizing, planning and coordination skills  .Mature, confident, assertive and dynamic personality, with excellent interpersonal and communication skills   .

Wat is jouw takenpakket als operations support medewerker?Een optimale werking garanderen voor de operationele en administratieve ondersteuning van het service center.Reageer dan via leuven.office@tempo team.be

Provide support in customer, supplier, third party and regulatory audits..Provide GMP and quality training support to new and current employees..

We employ over 200 highly skilled, passionate and enthusiastic employees.CFM International is a 50/50 joint company between GE and Safran Aircraft Engines.For more information, visit us on the Web at www.cfmaeroengines.com or follow us on Twitter @CFM engines.To strengthen our Technical Department we are looking for an Engineering Technician:To Provide technical support for engine maintenance within the shopTo ensure engine workscope appropriate translation, execution and follow up within the shop.The engineering technician act as the first technical point of contact between different teams (operations, engine owners and OEM product support)Your role has 2 major parts, workscoping and technical support.WorkscopingYou prepare the engine induction: analyze initial workscope and engine in bound configuration, convert workscope into instructions for the shop via ERP and workscope revisions and make final workscopes for customer validation.You use information provided by the operations department to propose workscope evolutions during the shop visit.You prepare a motivated request for OEM authorization to avoid workscope expansion and/or parts replacement.You follow engines under investigation.Technical SupportYou prepare technical reports and studies for the customer.You provide technical support to the operations department.You provide technical support to the Engine Owner and CFM Fleet Technical Manager for communication with the end customer.You make informed decisions on technical topics for operations.You contribute to experience feedback and best practices activities to obtain expanded criteria and/or new repairs.You lead trouble shootings and determine actions for engines on the test bench or in the shop.You support the quality department technically during quality surveys.

We employ over 200 highly skilled, passionate and enthusiastic employees.CFM International is a 50/50 joint company between GE and Safran Aircraft Engines.For more information, visit us on the Web at www.cfmaeroengines.com or follow us on Twitter @CFM engines.To strengthen our Technical Department we are looking for an Engineering Technician To Provide technical support for engine maintenance within the shopTo ensure engine workscope appropriate translation, execution and follow up within the shop.The engineering technician act as the first technical point of contact between different teams (operations, engine owners and OEM product support) YOUR ROLE:Your role has 2 major parts, workscoping and technical support.WorkscopingYou prepare the engine induction: analyze initial workscope and engine in bound configuration, convert workscope into instructions for the shop via ERP and workscope revisions and make final workscopes for customer validation.You use information provided by the operations department to propose workscope evolutions during the shop visit.You prepare a motivated request for OEM authorization to avoid workscope expansion and/or parts replacement.You follow engines under investigation.Technical SupportYou prepare technical reports and studies for the customer.You provide technical support to the operations department.You provide technical support to the Engine Owner and CFM Fleet Technical Manager for communication with the end customer.You make informed decisions on technical topics for operations.You contribute to experience feedback and best practices activities to obtain expanded criteria and/or new repairs.You lead trouble shootings and determine actions for engines on the test bench or in the shop.You support the quality department technically during quality surveys.