220 jobs voor customer value manager gevonden

Ensure timely delivery to customer.Maintain good relations with external service providers (3PL, operations, trucking, customs,.)..Manage regional product portfolio in accordance with stakeholders.

We are looking for a Supply Chain Planner with international experience for our HQ in Brussels.You will be part of the European Supply Chain team.

Client Details

International company with strong values, sustainability and innovation.Head quarters are in Brussels, with affiliates and sales offices in 9 European countries, in China & in Canada.

Description

The key responsibilities :

• Manage regional product portfolio in accordance with stakeholders
• Instruct & manage transport
• Plan & manage value added logistics
• Ensure timely delivery to customer
• Maintain good relations with external service providers (3PL, operations, trucking, customs,…)
• Process Supply Chain data in the ERP and communicate within the company
• Deal with customs clearance matters & documentation
• Assist in logistic related complaints handling
• Communicate & analyze risks with the team leaders
• Assist in Supply chain meetings, exchange of information & bring up ideas for improvement
• Check availability and price with PM/SM
• The planner is the supply chain liaison between Product Management, Customer Service, Suppliers, Logistics and the various production sites.

We are looking for a Supply Chain Planner with international experience for our HQ in Brussels.You will be part of the European Supply Chain team.

Client Details

International company with strong values, sustainability and innovation.Head quarters are in Brussels, with affiliates and sales offices in 9 European countries, in China & in Canada.

Description

The key responsibilities :

• Manage regional product portfolio in accordance with stakeholders
• Instruct & manage transport
• Plan & manage value added logistics
• Ensure timely delivery to customer
• Maintain good relations with external service providers (3PL, operations, trucking, customs,…)
• Process Supply Chain data in the ERP and communicate within the company
• Deal with customs clearance matters & documentation
• Assist in Supply chain meetings, exchange of information & bring up ideas for improvement
• Check availability and price with PM/SM

This role will work closely with Helpdesk, Planning, Account Managers and Supply Chain.Proactive and Reactive Customer Contact.Taking and processing orders from customers, as well as proactively calling customers. Printer Sales and Demo Printer Orders.

This role will work closely with Helpdesk, Planning, Account Managers and Supply Chain.Proactive and Reactive Customer Contact.Taking and processing orders from customers, as well as proactively calling customers. Printer Sales and Demo Printer Orders.

.Manage inbound emails from customers and the Sales team to ensure accurate order processing..Handle cancellation requests and process credit transactions..Administrative Support Collaboration with Field Teams..

Your Role & Team in a Nutshell
As a Key Account Manager, you will be responsible for implementing account-specific business plans to achieve profitability and sales targets.You will manage assigned accounts, providing key execution and full support for selling our writing products.You will be part of the Benelux sales team, working with renowned brands like DYMO®, Parker®, Paper Mate® and Sharpie®.Your role will be instrumental in expanding Newell Brands in the Netherlands and Belgium, and you will play a critical part in launching SPONTEX, a leading brand of Home Care Solutions in France, in these territories.

Your Key Tasks as a Key Account Manager

• Achieve sales targets according to defined objectives.
• Leverage strategies aligned with overall customer strategies.
• Lead the annual operating plan to grow joint businesses with a strong partnership with customers.
• Develop account schedules and deliverables in collaboration with customers.
• Conduct regular reviews of business performance and promotion strategies.
• Manage and enforce invoice-to-net programming for major accounts.
• Forecast and anticipate the seasonality of your customer portfolio.
• Drive the annual promotional calendar and digital activation with customers.
• Deliver results while maintaining the highest level of integrity.
• Foster an environment that generates breakthrough ideas and promotes collaboration in line with Newell Brands' values.
• Activate category management with trade partners.
• Drive innovative win-win customer and channel strategies using insights into customer, market, and competitor dynamics.
• Execute pricing and trade fund strategies to drive profitable growth.
• Manage and leverage trade funds to create value for both customers and the company by consistently measuring and enforcing trade terms, identifying opportunities for improvement.

Your Role & Team in a Nutshell
As a Key Account Manager, you will be responsible for implementing account-specific business plans to achieve profitability and sales targets.You will manage assigned accounts, providing key execution and full support for selling our writing products.You will be part of the Benelux sales team, working with renowned brands like DYMO®, Parker®, Paper Mate® and Sharpie®.Your role will be instrumental in expanding Newell Brands in the Netherlands and Belgium, and you will play a critical part in launching SPONTEX, a leading brand of Home Care Solutions in France, in these territories.

Your Key Tasks as a Key Account Manager

• Achieve sales targets according to defined objectives.
• Leverage strategies aligned with overall customer strategies.
• Lead the annual operating plan to grow joint businesses with a strong partnership with customers.
• Develop account schedules and deliverables in collaboration with customers.
• Conduct regular reviews of business performance and promotion strategies.
• Manage and enforce invoice-to-net programming for major accounts.
• Forecast and anticipate the seasonality of your customer portfolio.
• Drive the annual promotional calendar and digital activation with customers.
• Deliver results while maintaining the highest level of integrity.
• Foster an environment that generates breakthrough ideas and promotes collaboration in line with Newell Brands' values.
• Activate category management with trade partners.
• Drive innovative win-win customer and channel strategies using insights into customer, market, and competitor dynamics.
• Execute pricing and trade fund strategies to drive profitable growth.
• Manage and leverage trade funds to create value for both customers and the company by consistently measuring and enforcing trade terms, identifying opportunities for improvement.

Job Description

Who are we looking for?

We are currently looking for an energetic, results-driven Sales Business Developer with relevant Cyber Security Solution selling experience.Ideal candidates should have a solid track record of selling Cyber Security solutions in the Belgian market, an understanding of technology and business correlations as well as a solution-oriented approach to customer relations. 

As the Experienced Sales Business Developer at Devoteam, you will be responsible for driving new business opportunities, acquiring new customers and increasing our existing customers’ lifetime value. 

In this role, you'll work to drive awareness, adoption and business growth.This commands a large amount of responsibility, and you will participate actively in all aspects of growing our business.This includes strategic planning, execution & new account acquisition. 

This key role acts to efficiently process customer orders, respond to inquiries or connect the customer with the appropriate person or team that can.

Client Details

This company is a major player in the Life Science industry, boasting an impressive workforce of over 10,000 employees worldwide.Committed to innovation and excellence, it has a solid reputation for delivering the highest-quality services to its clients.

Description

The main responsibilities for a Customer Support Specialist:

• Manage inbound emails from customers and the Sales team to ensure accurate order processing.
• Handle outbound communications with the Sales team to address questions and resolve issues.
• Order Processing and Management: coordinate delivery schedules, confirm billing details, and ensure data accuracy throughout the order processing stage.Handle cancellation requests and process credit transactions.
• Administrative Support Collaboration with Field Teams.
• Contribute to creating a positive and inclusive work environment.
• Participate in team meetings and trainings.

Administrative Officer.Your Responsibilities:..Manage the overall administrative processing of files..

Administrative Officer.Your Responsibilities:..Manage the overall administrative processing of files..

Provide pre expedition briefings and ensure compliance with regulations..Collaborate with customs, local authorities, and logistics partners...Develop and implement customer service strategies to enhance client satisfaction..

Provide feedback to R&D on detailed customer needs to drive new product development, driving customer specific projects .Create multi functional teams from both companies, when required, to drive joint, differentiated solutions to meet customer's needs and profitably grow, including complaint resolution .

· Responding and supporting customers inquires in regard to the loyalty program (RISCO Stars) and the RISCO Cloud Revenue Program .· Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing information, explanations and quotations..

The remarketing service officer role is an administrative position in the automotive sector.The position requires an individual with excellent customer service skills and a keen eye for detail.

Client Details

Our client is a big leasing company located in Zaventem.It offers innovative, customer-focused solutions that prioritize efficiency, flexibility, and environmental responsibility in the evolving world of mobility.

Description

Within the Remarketing Department, you are responsible for managing the administration and handling End-of-Contract (EOC) files.

This involves a variety of tasks, including:

Administrative Tasks

• Supporting claim handling.
• Monitoring and updating new customer profiles.
• Providing support with tasks such as:
• Managing invoicing and processing payments for sold vehicles.
• Administrative follow-up of B2C files.
• Managing the mailbox and ensuring timely responses.

As Inside Sales Representative, you accurately manage customer's orders via the business ERP system and in a timely manner; keep logistics and sales teams continuously updated on the status of the orders.You're fully involved with warehouse management team to coordinate and secure supply of orders.

• Single point of contact between the supplier and our African subsidiaries / customers ;
• Responsible for the entire customer/subsidiaries order process from A-Z in the different ERP systems ;
• First point of contact for the subsidiaries in Africa in terms of trade compliance issues, order processing, pricing and claims ;
• First point of contact for the suppliers in terms of backorders, discrepancies, lead-times, pricing, etc ;
• Full ownership of your files by instructing the shipping department , warehouse and suppliers ;
• Weekly meetings with the African customer / subsidiaries , sales, shipping department, management and suppliers ;
• Conduct data management activities using the ERP.

Are you ready to play a pivotal role in delivering exceptional service to our valued customers?

As a Service Account Manager, you will be the primary point of contact for clients within the target market, providing expert advice, support, and fostering their growth.Your key responsibility will be ensuring an outstanding service experience by coordinating all customer service activities between the client, specialist departments in Belgium, and our headquarters in Germany.

Key Responsibilities:

• Serve as the first point of contact for all customer inquiries following a successful Site Acceptance Test (SAT), liaising with relevant departments both at the site and head office.
• Drive active service sales and lifecycle consultancy, including follow-up on quotations.
• Capture and relay customer and market requirements to the Service Product Management team.
• Ensure the achievement of annual order intake targets and planned revenue growth.
• Act as a core member of the project team for new machine installations, particularly during the installation phase.

Identify and develop new business opportunities through both direct and indirect sales channels..Proactively acquire new customers and grow the existing customer base..

Work collaboratively with the Sales, Logistics and finance teams.Respond to customer inquiries in a timely and professional manner..Order Management .Provide exceptional customer service to a diverse range of clients..

Monitoring and updating new customer profiles..Providing support with tasks such as:.

Monitoring the portfolio of existing customers.Prospecting for potential new customers (smaller part of the function).Advise customers on product ranges.Represent the company at trade fairs.

As Business Development Manager you will be responsible for, sales development and recruiting.Business Development Manager key indicators' are prospection KPIs, lead & revenue generation..

.Crafting and implementing growth strategies for existing accounts while identifying new opportunities..

We assist our clients during the whole security journey, from assessing the current state, to proposing security improvements and managing implementation and changes.Concretely, as an Information Security Consultant, you could:Provide high value services to customers in the light of Approach’s Information security offering/business:Perform security and risk assessment at client (e.g.perform our ACAM® (Approach Cybersecurity Assessment Methodology) to evaluate their cybersecurity maturity.Implemente information security management systems (ISMS), governance, risk management, based on regulations and standards.Be the driver of change to manage, coordinate or pilot security projects in line with the decisions.Propose security improvements, define priorities and create security roadmaps to follow.Accompany your client through the change management process.Develop and implement plans to anticipate, address, and mitigate the effects of various business interruptionsProvide CISO or assistant CISO services to our customers (i.e.

Key tasks & activities 

As an application(s) team leader you will be a key team member in the service delivery, people management and the client relationship.As you will be responsible of ensuring the qualitative delivery of the agreed services to the partner, you will have to make sure your team will be performing as expected and helping them evolve.Finally, as working with a partner, your engagement in improving the service and innovating will be essential for ensuring a good relationship.

If this driving and facing role is appealing to you let's see what we expect you to bring along:

• A strong interpersonal & team spirit as we deliver better together
• Structure in order deliver the appropriate contractual service levels
• Organization to plan and deliver accordingly
• Proactive in order to mitigate /detect the risks
• Good relationships skills as you will have to build a network for improving cooperation
• Coaching mindset to help your team members evolve.
• The will to learn & improve, qualitative and Results driven
• Culturally openminded as we work with Offshore, nearshore and local people in one team
• Business oriented in order to support our client to perform (IT and Business)
• Strong communication skills: to manage steering committee & customer daily contacts
• Language skills: Master Dutch &/or French + English
• 7-10 years in project or Service delivery experience is required.
• ITIL V4 certification is a big plus.

Provide accurate and efficient support for banking transactions, account information, and product offerings..Troubleshoot and resolve issues, ensuring client satisfaction and adhering to banking regulations..

Translate global marketing strategies into actionable plans tailored to customer segments..Create content and campaigns for every stage of the customer journey (acquisition to loyalty), ensuring regional relevance..