Delivering customer support, promptly addressing inquiries and feedback, collaborating with sales and technical teams, managing office supplies, and contributing to team business development in Diegem.
Client Details
Our partner, a leading player in the IT sector, particularly in the dynamic field of 'internet of things', is looking to enhance its Sales Team with a new sales support Specialist.If you're passionate about working in IT, here's why you'll thrive in this role.
In this role, you'll embrace expanding responsibilities and cutting-edge technology, propelling your career forward in a thriving environment where company growth offers stability and attractive benefits.
Description
Responsibilities:
- Offer customer support via phone and tickets, ensuring high levels of satisfaction and loyalty.
- Address and resolve customer inquiries, complaints, and feedback in a timely and professional manner.
- Maintain a comprehensive understanding of the products, services, and procedures to provide accurate solutions.
- Collaborate with sales and technical teams to improve the customer experience and resolve complex issues.
- Manage office supplies inventory, ensuring adequate stock levels and organization.
- Participate in shaping and executing office policies and procedures.