1695 jobs voor order manager gevonden

The role focuses on managing customer orders and delivering exceptional service.Key responsibilities include collaborating with Sales, Logistics, and Finance for efficient order fulfilment, resolving issues, and maintaining accurate records.Proactive communication with customers about order status and delays is essential, along with assisting in process improvements.

Client Details

Our client is one of the world's largest companies in the Fast-Moving Consumer Goods sector in Brussels.

Description

• Manage and process customer orders.
• Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
• Collaborate with cross-functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment.
• Resolve order-related issues and discrepancies, maintaining a proactive approach to customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Communicate proactively with customers to provide order status updates and address any potential delays.
• Assist in developing and implementing process improvements to enhance overall efficiency in order management.

Assist in developing and implementing process improvements to enhance overall efficiency in order management...

Manage and process customer orders for pharmaceutical products..

The text highlights customer service roles such as addressing inquiries, resolving issues, and providing product assistance.It emphasises strong communication, teamwork, and maintaining records.

Client Details

Our client is one of the world's largest companies in the pharmaceutical sector in Brussels.

Description

• Manage and process customer orders for pharmaceutical products.
• Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
• Collaborate with cross-functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment.
• Resolve order-related issues and discrepancies, maintaining a proactive approach to customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Communicate proactively with customers to provide order status updates and address any potential delays.
• Assist in developing and implementing process improvements to enhance overall efficiency in order management.

Robert Half is op zoek naar een Order Administrator met SAP (m/v/x) voor een interim opdracht van 6 maanden.

Onze klant is gelegen in Overijse en is actief in de industriële sector.

Je verantwoordelijkheden voor de functie als Order Administrator (m/v/x) zijn:

• Je bent verantwoordelijk voor de order management van A-Z en je houdt de klanten hiervan op de hoogte
• Je onderhoudt klantencontacten in het Nederlands en het Frans
• Je bent verantwoordelijk voor de order management in SAP
• Je stelt rapporten op via en Excel en eventueel Power.Bi
• Je draagt zorg voor de correcte en kwalitatieve afhandeling van alle administratieve activiteiten binnen SAP
• Tot slot denk je mee over de constante optimalisatie van de bijbehorende werk- en administratieprocessen met focus op SAP

Processing incoming orders and answering questions from both external and internal customers;
- Starting to build strong relationships with a limited portfolio of customers;
- Deliver smooth delivery of customer orders;
- Modify orders and provide customers with immediate order confirmation;
- Ensure necessary documents are in order at all times;
- Manage orders and due dates according to KPIs;
- Providing customers with the necessary info about the company's services;
- Handling emails, phone calls and faxes;
- Performing necessary queries.

As a Sales Administrator, you assist the sales team to ensure customer satisfaction.You are the primary contact for logistical inquiries and keep customers informed about the status of their orders.

Client Details

Our client is an internationally renowned company in the logistics and manufacturing sector.

Description

Your daily tasks include:

• Recording orders received from sales representatives and forwarding them to production.
• Organizing the transport of products from our factories in Europe to construction sites.
• Tracking orders and informing customers of delivery dates.
• Handling invoicing after delivery.
• Managing the phone switchboard and directing calls based on requests.
• Working in an ERP environment (M3) and managing stress effectively.
• Collaborating within a team of 2 to 3 people, optimizing task distribution.
• Learning quickly to achieve full autonomy in your tasks.

Your responsibilities include:

• Being the primary interface between the client and our factories in Europe.Proficiency in French, Dutch, and English is required.
• Managing customer orders in the ERP (M3).
• Creating orders, sending confirmations, and handling customer invoicing.
• Organizing transportation.
• Managing delivery timelines and communicating with customers.
• Handling the telephone switchboard.

Your tasks as a Customer Service Representative:

• Responsible for assigned customer accounts and backup for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline.
• Act as the single-point-of-contact to customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.
• Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement.
• Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process.
• Maintain accurate records of all internal and external interactions in the appropriate database/system.
• Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation.
• Prepare and distribute standard and customized internal and customer reports.
• Understand Customer Order Management policies, procedures and metrics.
• Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization.
• Participate in/lead process improvement projects.

Managing customer orders in the ERP (M3)..Creating orders, sending confirmations, and handling customer invoicing...Recording orders received from sales representatives and forwarding them to production..

De order entry manager leidt een team van 20 order entry medewerkers op het hoofdkantoor in Zwevezele.Dit team verwerkt ongeveer 5.000 orders per maand met een seizoensgebonden variatie van +/ 25%.

De order entry manager leidt een team van 20 order entry medewerkers op het hoofdkantoor in Zwevezele.Dit team verwerkt ongeveer 5.000 orders per maand met een seizoensgebonden variatie van +/ 25%.

Je neemt orders op van klanten Je voert orders in Je levert orders.

You manage the order fulfilment process, ensure the proper contract is being applied, provide budget management support, create and distribute order fulfilment reports to relevant stakeholders..

.Standardize ordering processes, process flows, and training..Lead transformation projects, ensuring smooth integration into daily operations..Perform operational ordering tasks weekly and act as a backup as needed..

Communicate proactively with customers to provide order status updates and address any potential delays..Assist in developing and implementing process improvements to enhance overall efficiency in order management..

Monitoring the progress of files until delivery of materials (coordinate shipments of orders)..

Verantwoordelijk voor het volledige bestelproces, van klantendossiers tot facturatie..Controleren van bestelbonnen en aanvragen van creditnota’s, tegemoetkomingen of verbrekingsvergoedingen..Als Order Management Advisor heb je volgende taken:..

Typically liaises with Scheduling Lead and/or Schedulers from LZ affiliates in other regions, Demand manager and Commercial Stakeholders, Customer Experience Representatives, inter regional peers,..External: Partners like tollers and 3rd party manufacturers, warehouse operations, freight forwarders,.

Lees hier alle details.De functie inhoud Hoe ziet jouw takenpakket eruit als customer service manager?

Deliver smooth delivery of customer orders;.Modify orders and provide customers with immediate order confirmation;. Providing customers with the necessary info about the company's services;.Handling emails, phone calls and faxes;.

Behandelen, opvolgen en afhandelen van problemen, klachten, facturen en boetes.Samenwerken met je customer service collega’s voor de Franse regio om alle orders te managen (Order Entry, planning, uitlevering en eventuele klachten)

Daarnaast zorg je voor een correcte aanlevering van gegevens door sales en engineering teams.In eerste instantie zorg je voor de standaardorders en ook orderverwerking van de wisselstukken met mogelijkheid om nadien equipment te doen.

Receive and review customer orders.Process Product orders via ERP system.Support finance in resolving payment disputes.Effective backlog management. Log/Report/Resolve customer complaints.Handle the price requests.

With an international character, they continuously invest in improving their products and services.DescriptionOrder Processing: Managing the complete order process, from receipt to delivery.You ensure smooth processing of orders, keep customers informed about order status, and closely coordinate with logistics partners to guarantee timely deliveries.Customer Service: Providing excellent customer service to our B2B clients.Technical Support: Collaborating with the technical team to resolve customer inquiries related to our technological medical products.

Waving of orders, Pick/Pack, Invoice, and consignment..4. To communicate and liaise with, and escalate issues to fellow managers, management, and internal and external service providers where necessary..6.

Orders plannen en controleren.Rapporteren aan de directie omtrent knelpunten, verbeterpunten.De voorraad opvolgen, tekorten vaststellen Bestellingen plaatsen.

As an Operational Buyer you will be responsible for processing the purchasing process:.

.
• You are responsible for the execution, management and follow-up of purchase orders
• You follow up the order processing and order input
• You enter the order taking into account supplier agreements
• You follow up the purchase process operationally: purchase request - request for quotations - purchase order
• You draw up the contracts
• You follow up the orders administratively with the suppliers: blocked invoices - overdue purchase orders - late deliveries, etc

Vivaldis Office zoekt Administratieve bediende- orderbeheer, customer relations.

Klantencontact mag je niet afschrikken.

 

Waar moet je zijn?

• Regio Kasterlee
• Specialisatie: medisch
• Belangrijk: Voltijds werken 39u/week

Wat moet je doen?

• Als spilfiguur EN aanspreekpunt van de klant ben je het eerste aanspreekpunt mbt orders/bestellingen/administratieve of technische vragen
• Algemene administratie: registratie orders/opdrachten/bestellingen + verwerking in digitaal systeem, data input, administratieve afhandeling dossiers mbt brug- kroonwerk, tandtechnieken of prothesen, opvolging orders door de collega's in het labo tot levering, facturatie, routeplanning,
• Klantenservice waarborgen, meedenken aan verbeteringen
• Rechterhand teamleader administratie & Customer Relations Manager