1652 jobs voor order manager gevonden

Assist in developing and implementing process improvements to enhance overall efficiency in order management...

Manage and process customer orders for pharmaceutical products..

Processing incoming orders and answering questions from both external and internal customers;
- Starting to build strong relationships with a limited portfolio of customers;
- Deliver smooth delivery of customer orders;
- Modify orders and provide customers with immediate order confirmation;
- Ensure necessary documents are in order at all times;
- Manage orders and due dates according to KPIs;
- Providing customers with the necessary info about the company's services;
- Handling emails, phone calls and faxes;
- Performing necessary queries.

As a Sales Administrator, you assist the sales team to ensure customer satisfaction.You are the primary contact for logistical inquiries and keep customers informed about the status of their orders.

Client Details

Our client is an internationally renowned company in the logistics and manufacturing sector.

Description

Your daily tasks include:

• Recording orders received from sales representatives and forwarding them to production.
• Organizing the transport of products from our factories in Europe to construction sites.
• Tracking orders and informing customers of delivery dates.
• Handling invoicing after delivery.
• Managing the phone switchboard and directing calls based on requests.
• Working in an ERP environment (M3) and managing stress effectively.
• Collaborating within a team of 2 to 3 people, optimizing task distribution.
• Learning quickly to achieve full autonomy in your tasks.

Your responsibilities include:

• Being the primary interface between the client and our factories in Europe.Proficiency in French, Dutch, and English is required.
• Managing customer orders in the ERP (M3).
• Creating orders, sending confirmations, and handling customer invoicing.
• Organizing transportation.
• Managing delivery timelines and communicating with customers.
• Handling the telephone switchboard.

Managing customer orders in the ERP (M3)..Creating orders, sending confirmations, and handling customer invoicing...Recording orders received from sales representatives and forwarding them to production..

As Inside Sales Representative, you accurately manage customer's orders via the business ERP system and in a timely manner; keep logistics and sales teams continuously updated on the status of the orders.You're fully involved with warehouse management team to coordinate and secure supply of orders.

• Single point of contact between the supplier and our African subsidiaries / customers ;
• Responsible for the entire customer/subsidiaries order process from A-Z in the different ERP systems ;
• First point of contact for the subsidiaries in Africa in terms of trade compliance issues, order processing, pricing and claims ;
• First point of contact for the suppliers in terms of backorders, discrepancies, lead-times, pricing, etc ;
• Full ownership of your files by instructing the shipping department , warehouse and suppliers ;
• Weekly meetings with the African customer / subsidiaries , sales, shipping department, management and suppliers ;
• Conduct data management activities using the ERP.

De order entry manager leidt een team van 20 order entry medewerkers op het hoofdkantoor in Zwevezele.Dit team verwerkt ongeveer 5.000 orders per maand met een seizoensgebonden variatie van +/ 25%.

De afdeling Financiële Planning en Administratie (FPA) is verantwoordelijk voor het plannen, verwerken en beheren van bevestigde orders vanuit de verkoopafdeling.Dit omvat de volledige cyclus van bestellingen en leveringen (plaatsen, ontvangen, en verwerken van orders).

JobomschrijvingAls order entry zorg je voor de administratieve verwerking van orders, het controleren van de voorraad en het aansteken van het proces.Je zult ook een leidende rol spelen in het aansteken van je collega’s voor voorraadcontrole en het verwerken van retourzendingen Jouw taken als order entry zijn onder andere:.

Je neemt orders op van klanten Je voert orders in Je levert orders.

De order entry manager leidt een team van 20 order entry medewerkers op het hoofdkantoor in Zwevezele.Dit team verwerkt ongeveer 5.000 orders per maand met een seizoensgebonden variatie van +/ 25%.

.Standardize ordering processes, process flows, and training..Lead transformation projects, ensuring smooth integration into daily operations..Perform operational ordering tasks weekly and act as a backup as needed..

Op backorders, open orders, lopende orders, tegoedbonnen en retours..Verantwoordelijk.en analyseren van rapporten, cijfers, bestelgedrag klanten, leverschema's.en voorwaarden klanten. Je.rapporteert rechtstreeks aan de vestigingsmanager..

Opmaken en analyseren van rapporten, cijfers, bestelgedrag klanten, leverschema's en voorwaarden klanten;.Eindcontrole op backorders, open orders, lopende orders, tegoedbonnen en retours;.Je rapporteert rechtstreeks aan de vestigingsmanager..

Monitoring the progress of files until delivery of materials (coordinate shipments of orders)..

Verantwoordelijk voor het volledige bestelproces, van klantendossiers tot facturatie..Controleren van bestelbonnen en aanvragen van creditnota’s, tegemoetkomingen of verbrekingsvergoedingen..Als Order Management Advisor heb je volgende taken:..

Deliver smooth delivery of customer orders;.Modify orders and provide customers with immediate order confirmation;. Providing customers with the necessary info about the company's services;.Handling emails, phone calls and faxes;.

Lees hier alle details.De functie inhoud Hoe ziet jouw takenpakket eruit als customer service manager?

Behandelen, opvolgen en afhandelen van problemen, klachten, facturen en boetes.Samenwerken met je customer service collega’s voor de Franse regio om alle orders te managen (Order Entry, planning, uitlevering en eventuele klachten)

Opmaken en analyseren van rapporten, cijfers, bestelgedrag klanten, leverschema's en voorwaarden klanten. .Eindcontrole op backorders, open orders, lopende orders, tegoedbonnen en retours..

.Order Processing: Managing the entire order process, from order to cash.

You will be responsible for the timely execution of purchase orders, dealing with delivery delays and producing forecasts..You will specifically coordinate orders of prototype components in the purchasing department..

.Check orders received by customers on items, prices, export license requirements, etc.Maintain and monitor closely order backlog .Record orders and customer information in internal files .

Vivaldis Office zoekt Administratieve bediende- orderbeheer, customer relations.

Klantencontact mag je niet afschrikken.

 

Waar moet je zijn?

• Regio Kasterlee
• Specialisatie: medisch
• Belangrijk: Voltijds werken 39u/week

Wat moet je doen?

• Als spilfiguur EN aanspreekpunt van de klant ben je het eerste aanspreekpunt mbt orders/bestellingen/administratieve of technische vragen
• Algemene administratie: registratie orders/opdrachten/bestellingen + verwerking in digitaal systeem, data input, administratieve afhandeling dossiers mbt brug- kroonwerk, tandtechnieken of prothesen, opvolging orders door de collega's in het labo tot levering, facturatie, routeplanning,
• Klantenservice waarborgen, meedenken aan verbeteringen
• Rechterhand teamleader administratie & Customer Relations Manager

Provide exceptional customer service to clients, handling inquiries and resolving issues promptly..Collaborate effectively with team members and cross functional departments..

Voor orders, transporten en leveringen ben je de centrale figuur en communicator tussen klant, transport, magazijn en productie..Je maakt deel uit van een team waarin je vlot voor mekaar kan invallen en waar je een gedeelde verantwoordelijkheid hebt..

Om een goede order flow te garanderen, werk je nauw samen met het logistieke team en expeditie partner..Nauwe samenwerking met de Sales Managers, voorbereiding van Sales Meetings (rapportering, forecasting, etc.).

Operational Tasks (85%):

• Daily warehouse activities: loading, unloading, order picking, and preparing goods for shipment.

• Conducting stock counts and managing assets.

• Transporting goods to restaurants, particularly during new openings.

• Troubleshooting operational issues and maintaining strong communication with restaurants and other departments.

• Supervising and coaching temporary staff and transport personnel during peak periods and restaurant openings.

• Ensuring compliance with safety regulations and promoting a safe work environment.

• Proposing and implementing improvements to optimize warehouse operations.

Administrative Tasks (15%):

• Printing and registering order slips before and after picking.

• Working with the Warehouse Management System (WMS) for stock management and order administration.

• Managing communication with restaurants, including finding solutions for urgent delivery needs.

• Working with Excel and potentially a new WMS or asset management tool.