266 jobs voor user experience gevonden

.Conduct user research, including usability testing, interviews, surveys, and competitive analysis .

We are looking for a Software Solution Specialist users support service 

• Implementation and Development of Functional and Technical Requirements
• Software Maintenance and Operation
• Advising Key Users
• Supporting End User Training
• Testing of New Developments and Configurations
• Ongoing Development and Improvement of the Software

• Support with Software Integration

   

Reporting Maintenance: Ensure all daily and monthly operational reports (Sales, Back Order, Consignment, Pricing, etc.) in Excel and Power BI run smoothly.Address maintenance related user questions and requests regarding reporting in Power BI, BI, and Salesforce.Reporting Development: Work closely with business users to gather and understand their requirements.Transform current data from various sources (Excel, Power BI, Salesforce) into custom and standardized reports in Power BI.Hands on Training: Act as the Single Point of Contact for all local business users.

Develop customized reports..Perform data migration..Test the new system releases..Liaise with providers and customers for support, development, migration & interface.. .Being part of the AMOS support team as super key user..

.Continuous Improvement: Identifying areas for improvement, tracking KPIs (resolution time, ticket backlog, satisfaction rate), and reducing critical incidents (P1).

Our client is an international company specializing in digital solutions that enhance employee well-being and purchasing power.By offering a range of services tailored to workplace needs, it helps organizations improve engagement and satisfaction.They are looking to reinforce their support team with an IT Support.

User Support and Assistance

• Respond to user requests and incidents related to business applications (via ticketing system, phone, email).
• Diagnose, analyze, and resolve application issues.
• Escalate complex incidents to development teams or software vendors.

Application Administration and Maintenance

• Perform routine operations: account creation, access management, configuration.
• Monitor application availability and performance.
• Apply updates and patches in coordination with technical teams.

User Training and Support

• Provide training sessions on application usage.

• Suggest improvements to enhance the user experience.

   

Notre client, une entreprise renommée située à Liège, recherche un ingénieur système expérimenté/Responsable des Compétences Techniques pour un rôle polyvalent combinant leadership technique, coaching d'équipes et contribution technique pratique.Ce poste exige une implication directe dans les activités techniques, tout en assurant la gestion et le développement des équipes.

• Diriger et gérer une équipe d'experts techniques spécialisés en workspace et User Identity 
• Superviser le déploiement, la configuration et la maintenance des environnements workspace et des systèmes de User Identity
• Participer activement aux tâches techniques, notamment l’intégration, le dépannage et la résolution de problèmes complexes.
• Garantir la sécurité, l'évolutivité et la fiabilité des infrastructures workspace et User Identity
• Collaborer avec des équipes transversales pour soutenir les objectifs et projets stratégiques de l'entreprise.
• Effectuer la planification de la capacité et analyser les performances pour optimiser l’utilisation des ressources.
• Rester informé des évolutions technologiques et tendances sectorielles pour favoriser l’innovation continue.
• Créer et maintenir une documentation technique, y compris des procédures opérationnelles standard et des meilleures pratiques.

• Assurer un coaching technique actif et servir de mentor aux membres de l'équipe.

   

.Driving agile product development:..Ensuring project success and alignment:.

Assist users in understanding IT Policy, Process, and Systems..Support business leadership in strategic planning and project oversight..

(c) Coach/guide change management processes..Contribute to expanding our digital services towards our customers (Customer Portal, Industry 4.0, Artificial Intelligence,).

Veolia is a world leader in public utilities.Veolia markets water cycle management, waste management and reclamation, and energy management services to a customer base of local authorities and businesses.

Key Responsabilities :

• Develop, maintain, and enhance SAP applications using ABAP programming language.
• Analyze business requirements and translate them into technical specifications.
• Design and develop custom ABAP programs, reports, and interfaces.
• Debug and troubleshoot SAP applications.
• Perform unit testing and integration testing.
• Document code and technical specifications.
• Stay up-to-date on the latest SAP technologies and best practices.
• Collaborate with business users and other technical teams to deliver projects on time and within budget.

• Incident resolution + changes + project tasks

   

Focus on keep it running tasks of the various PI systems: Monitoring, incident management, user support .Act as the Single Point Of Contact (SPOC) once a week, being first line responsible for incident management.

Our client is a well-established Belgian brand with over a century of expertise, this company is recognized for its commitment to quality, craftsmanship, and tradition.They are looking for a SAP & Business Software analsyt to complete their IT Team.

Within the IT team, you will provide support to internal clients/users, ensure needs analysis, and participate in business flow evolution projects to optimize them and align them with the company's strategy.

You will need to continuously drive and promote the development and improvement of the quality of processes and tools used.

At the support level:

• User support for systems and processes in an SAP environment
• Continuous training, user coaching, and drafting of all relevant documentation
• Structurally analyzing and defining user needs
• Ensuring the maintenance and evolution (upgrades) of implemented solutions
• Acting as a backup for the Business Software Coordinator
  
  At the project management level:
• Analyzing existing business processes across different platforms and ensuring they meet current needs and remain aligned with requirements
• Based on identified needs, conducting feasibility studies on IT workflows to clearly define solutions while considering possibilities and limitations

• Participating in the Group's strategic projects, proposing the most suitable IT solutions, and assessing the internal or external resources needed for implementation.

   

Our client is evolving near Antwerp and has know a stable growth over the last few years.They are then expanding their IT Teams to support the growth dynamic of the company.

As a Business Analyst / Product Owner, you will be responsible for:

Defining and managing product requirements:

• Representing customer and end-user needs to ensure product alignment.
• Managing and prioritizing the product backlog, defining user stories, and setting acceptance criteria.
• Creating and maintaining a clear product roadmap in collaboration with stakeholders.

Driving agile product development:

• Collaborating with cross-functional teams, including developers, Scrum Masters, and other Product Owners.
• Participating in agile ceremonies such as sprint planning, reviews, and retrospectives.
• Ensuring continuous improvement by evaluating product value and customer satisfaction.

Bridging business and IT:

• Analyzing customer needs, challenges, and opportunities to define clear, feasible solutions.
• Leading workshops (e.g., User Story Mapping), creating designs and mockups (Figma), and managing requirements (Confluence, Jira).
• Testing and documenting delivered functionalities to ensure quality and usability.

Ensuring project success and alignment:

• Monitoring scope, budget, and progress in collaboration with the Scrum Master.
• Identifying and managing dependencies, risks, and opportunities.

• Communicating effectively with stakeholders to align expectations and drive project success.

   

AI, Hugging Face) into workflows, ensuring seamless functionality and performance.Build tools with agentic capabilities to automate workflows and adapt to user needs in real time. Develop APIs and endpoints for internal use and client facing applications.Create and manage cloud based infrastructure and deploy serverless applications on platforms like AWS, Azure, or Google Cloud Platform. Work closely with UI/UX designers to ensure applications meet high standards of usability and performance.Collaborate with the data engineering team to integrate data pipelines, databases, and harmonized datasets into applications. Continuously improve code quality by implementing CI/CD pipelines, performing code reviews, and following best practices for testing and debugging. 

For this multinational company, a global leader in the production of specialty products and formulations, we are looking for an experienced Business Analyst with hands-on experience in Microsoft Dynamics ERP.

As a Business Analyst you will work with cross-functional teams to gather and analyze business requirements related to manufacturing processes, supply chain, and operations.You will also assist in the implementation and customization of Microsoft Dynamics ERP solutions, provide training and support to end-users on ERP functionalities, translate business requirements into functional specifications and user stories and more!

 

 

OS colleague.This role requires deep expertise in Android development, strong problem solving skills, and a passion for creating seamless and efficient user experiences.

Execute test runs, document results, and ensure successful implementation .Support change managers and end users during go lives and deployments .

For this multinational company, a global leader in the production of specialty products and formulations, we are looking for an experienced Business Analyst with hands-on experience in Microsoft Dynamics ERP.

As a Business Analyst you will work with cross-functional teams to gather and analyze business requirements related to manufacturing processes, supply chain, and operations.You will also assist in the implementation and customization of Microsoft Dynamics ERP solutions, provide training and support to end-users on ERP functionalities, translate business requirements into functional specifications and user stories and more!

 

Good understanding of workflow processes, business architecture, and large company project experience .Certification in Business Analysis and Project Management Methodology is required ..* Master's or Bachelor's degree with relevant experience..

For this multinational company, a global leader in the production of specialty products and formulations, we are looking for an experienced Business Analyst with hands-on experience in Microsoft Dynamics ERP.

As a Business Analyst you will work with cross-functional teams to gather and analyze business requirements related to manufacturing processes, supply chain, and operations.You will also assist in the implementation and customization of Microsoft Dynamics ERP solutions, provide training and support to end-users on ERP functionalities, translate business requirements into functional specifications and user stories and more!

 

We are looking for an experienced Senior Business Analyst to join our team and contribute to high-impact projects in a dynamic, Agile-driven environment.As a key liaison between business and IT, you will define and implement strategic roadmaps, optimize business processes, and ensure the successful delivery of innovative solutions.

Responsibilities

• Business Analysis & Process Optimization:
  • Define and implement roadmaps to support business objectives.
  • Develop and optimize business processes (BPM) to improve efficiency.
  • Work closely with stakeholders to gather requirements and translate them into actionable insights.
  • Analyze and document existing workflows, identifying areas for improvement.
• Agile & Project Management Support:
  • Operate within an Agile framework using Jira, Confluence, and Postman.
  • Write detailed user stories, Epics, test plans, and test scripts to guide development teams.
  • Assist in project coordination, ensuring adherence to scope, timing, and budget.
  • Support the development team by conducting test runs and documenting results.
• Stakeholder Management & Communication:
  • Act as the bridge between business stakeholders and IT teams to ensure alignment on project goals.
  • Present complex data and recommendations in a clear and structured manner.
  • Facilitate workshops and discussions to refine business needs and expectations.

 

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates’ business content, helping to build a better user experience..What You’ll Do:.

Our client is working in the insurance sector and is located in the heart of Brussels.They are looking for a functional analyst to strengthen their team.

As a Functional Analyst, your primary responsibilities will involve translating complex business requirements into functional features, collaborating with cross-functional teams to ensure successful implementation, and documenting your work in detail.You'll also play a key role in ensuring the quality of our software through rigorous testing

Translate requirements

• You will translate complex business requirements into clear, functional features.
• You will validate these features with diverse stakeholders (business users, technical teams and architects) and ensure a perfect match, and assist IT-testers to create and execute test cases.
• You will be the connecting link between business and development by creating releasable sprint increments (user stories) and a clear functional analysis, allowing the development team to implement the user stories.

Document and deliver

• You will document your work (features, stories, and analysis) clearly in tools like Jira and Confluence.
• You will communicate transparantly about projects during sprint planning, demos, reviews, and retrospectives.

• You will make an essential contribution to the quality of our products by participating in sprint demo's, reviews, and retrospectives, and will support in end-to-end testing.

   

Open.AI, Anthropic, Hugging Face) into scalable applications.Develop and optimize workflows for foundational model use cases, including prompt engineering, embedding generation, and real time decision making for agentic tools. Implement and manage vector based search systems and retrieval augmented generation (RAG) setups.Build and refine tools with adaptive agentic capabilities to enable autonomous decision making and user interactions. Monitor the performance of AI systems, troubleshoot issues, and improve outputs to align with client needs.Collaborate with data engineers to integrate harmonized data into AI workflows. Work with full stack engineers to embed AI functionalities into user facing applications.Stay updated on the latest advancements in AI APIs, tools, and techniques to deliver innovative solutions. 

Migration programma.In deze context zijn we op zoek naar een user experience specialist voor het ontwerpen van intuïtieve digitale interfaces om een snelgroeiend team van UX/UI experts te versterken.Taakomschrijving.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates’ business content, helping to build a better user experience..What You’ll Do:.

Maintain and update.hardware/software inventories, manage user accounts, access rights, printers, and mailboxes. .Troubleshoot.hardware, software, and telephony issues, documenting resolutions in the service desk system..