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Transport Support Specialist

PAGE PERSONNEL in ANDERLECHT
time Online sinds 15 juli 2024 - Vaste jobs

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people.

Client Details

Our client is an international player in the food sector.

Description

As a Transport Support Specialist, you will play a crucial role in managing the full operation of road, sea, and air shipments to our customers worldwide (across more than 110 countries).Your responsibilities will contribute to achieving operational objectives related to safety, quality, service, cost, and people

Tasks:

  • You support Transport Planners by maintaining Transport Management Systems & SAP transport-related master data, including routes, transport cost price tables, vendors, shopping carts, and purchase orders.
  • You verify transport invoices and monitor transport quality based on CRM customer complaints.
  • You handle spot price requests and provide creative solutions for unexpected challenges.
  • You manage transport-related complaints, liaising with transport companies and insurance providers.
  • You update and maintain tendered transport prices based on agreements with transport companies.
  • You collaborate with colleagues from the Customer Service Department and other internal departments to ensure customer satisfaction through timely and accurate order delivery and effective communication.

Onsite IT Technician

STEFANINI NV in LOUVAIN-LA-NEUVE
time Online sinds 7 juli 2024 - Vaste jobs
Be part of our client's IT Technical support team, serving Belgium offices and plants either on-site or remotely, with Louvain La Neuve being the primary location.We provide technical support and training to PC and PC network users.Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals.

Job Responsibilities
  • Keep the administration files up to date (maintaining detailed documentation and the inventory), be the guardian of firm standard setup for workplaces, printers, telephone system and associated equipment, mobile phones; installing, setting up and providing support and troubleshooting assistance, when required, to all firm personnel regarding IT related issues.
  • Act as focal point of contact for on-site and remote support for the offices/plants people.He will liaise with his local IT colleagues in relation to alerting with regards to problems experienced by users and with systems generally.
  • Be in charge of solving a wide panel of requests, from hardware to Office 365, business specific applications, as well as mobile devices related queries.
  • Major focus on the organization and the follow-up of the client support activities and of the client satisfaction in this domain.
  • Responsible for creating and follow-up incidents and demands tickets in the ITSM system, maintaining complete ownership of incidents through escalation and until complete resolution.
  • Create know - how documentation on our client's specific systems, set-up and applications and prepare recommendations to continuously match business needs as well as on project-oriented tasks.

Onsite IT Technician

STEFANINI NV in LOUVAIN-LA-NEUVE
time Online sinds 7 juli 2024 - Vaste jobs
Be part of our client's IT Technical support team, serving Belgium offices and plants either on-site or remotely, with Louvain La Neuve being the primary location.We provide technical support and training to PC and PC network users.Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals.

Job Responsibilities
  • Keep the administration files up to date (maintaining detailed documentation and the inventory), be the guardian of firm standard setup for workplaces, printers, telephone system and associated equipment, mobile phones; installing, setting up and providing support and troubleshooting assistance, when required, to all firm personnel regarding IT related issues.
  • Act as focal point of contact for on-site and remote support for the offices/plants people.He will liaise with his local IT colleagues in relation to alerting with regards to problems experienced by users and with systems generally.
  • Be in charge of solving a wide panel of requests, from hardware to Office 365, business specific applications, as well as mobile devices related queries.
  • Major focus on the organization and the follow-up of the client support activities and of the client satisfaction in this domain.
  • Responsible for creating and follow-up incidents and demands tickets in the ITSM system, maintaining complete ownership of incidents through escalation and until complete resolution.
  • Create know - how documentation on our client's specific systems, set-up and applications and prepare recommendations to continuously match business needs as well as on project-oriented tasks.