29 jobs voor Service Delivery Manager gevonden in Antwerpen (Provincie)

Toegewezen projecten worden opgeleverd binnen budget, volgens de afgesproken fasering, planning, capaciteit en kwaliteit.Deze opvolging situeert zich in alle fazen van het project, van haalbaarheid, voorontwerp, studie over aanbesteding en uitvoering/werf tot oplevering van de werken.

Iemand die een degelijke en vlot functionerende werking van de Hybrid Cloud services kan verzekeren met een zeer hoge tevredenheid van de klantzijde en binnen een meerjarenstrategie.  In hoofdzaak ben je verantwoordelijk voor een vlot functionerende werking van de verschillende Hybrid Cloud services(Server, Storage, VMware, Backup, Azure, SQL, Oracle, OCP, AS/400, OS (Win/RHEL), Active Directory,).   Ook sta je in voor de opmaak en aansturing van de nodige dienstencontracten met de verschillende dienstverleners o.a.Hosting datacenters, onderhoudscontracten hard en software (Microsoft, IBM, Oracle,Red.

• Motiveren en coachen van medewerkers als people manager.
• Aanspreekpunt voor klanten en verantwoordelijk voor de uitvoering van onderhoudswerkzaamheden.
• Optimaliseren van onze dienstverlening.
• Deel uitmaken van de afdeling Service Delivery in een professionele en aangename werksfeer.

Processing incoming orders and answering questions from both external and internal customers;
- Starting to build strong relationships with a limited portfolio of customers;
- Deliver smooth delivery of customer orders;
- Modify orders and provide customers with immediate order confirmation;
- Ensure necessary documents are in order at all times;
- Manage orders and due dates according to KPIs;
- Providing customers with the necessary info about the company's services;
- Handling emails, phone calls and faxes;
- Performing necessary queries.

Deliver smooth delivery of customer orders;.Modify orders and provide customers with immediate order confirmation;. Providing customers with the necessary info about the company's services;.Handling emails, phone calls and faxes;.

Plan, implement, and oversee the operations to ensure timely delivery and storage of goods... Manage relationships with transportation providers and negotiate contracts...

Free parking is available on site.Jobomschrijving.Provide top tier customer support through various channels (email, phone, chat)..

Join a leading medical company specializing in cutting-edge blood collection kits.We are committed to providing high-quality solutions to our clients and fostering a dynamic, supportive work environment.

Job Description

We are seeking a Customer Service Officer to be the central point of contact for clients, businesses, and internal departments.In this role, you will handle all incoming and outgoing communications related to administrative tasks and order management.Your key responsibilities will include:

• Processing client orders efficiently and accurately.
• Providing updates and information about orders, including addressing potential challenges or delays in scheduled deliveries.
• Ensuring smooth communication and collaboration across various departments.

Iemand die een degelijke en vlot functionerende werking van de Hybrid Cloud services kan verzekeren met een zeer hoge tevredenheid van de klantzijde en binnen een meerjarenstrategie.In hoofdzaak ben je verantwoordelijk voor een vlot functionerende werking van de verschillende Hybrid Cloud services(Server, Storage, VMware, Backup, Azure, SQL, Oracle, OCP, AS/400, OS (Win/RHEL), Active Directory,).Ook sta je in voor de opmaak en aansturing van de nodige dienstencontracten met de verschillende dienstverleners o.a.Hosting datacenters, onderhoudscontracten hard en software (Microsoft, IBM, Oracle,Red.

.User Assistance:..Assist users in navigating IT systems, applications, and tools, ensuring they understand how to effectively use available technology..

Mediahuis Is Looking for
a Finance Director for  our technology  group shared service center, Technology & Product Studio BV (TPS).We believe you could be the perfect fit for this dynamic role.

Jobomschrijving

Here’s a Summary of What the Job Entails: 
 With your extensive experience in finance, controlling and project management, you'll bring strategic and operational insights in technology as a value driver for Mediahuis’ Publishing business and all economical aspects of TPS as Mediahuis’ inhouse technology company Here are some key responsibilities:

• Ensure Cost Efficiency and Business Value delivery: Continuously monitor the investments & costs of the inhouse technology company TPS in relation to the economic and strategic impact for the Publishing Business of Mediahuis, providing detailed insights on financial performance and proactively addressing potential risks and opportunities in alignment with Mediahuis' strategic goals.
• Analyze Key Metrics: Evaluate and interpret financial and operational ratios to provide a clear perspective on our technology initiatives' economic impact.
• Lead Planning and Reporting Processes: Coordinate recurring processes such as management reporting, budgeting exercises, forecasting, and target setting to align financial objectives with business goals.
• Deliver Quality Reporting: Oversee the accuracy, relevance, and timely delivery of economic and performance reporting.
• Drive Efficiency Projects: Lead various projects, focusing primarily on efficiency improvements and actively contribute to the growth of our technology-driven initiatives.
• Collaborate Across Teams: Lead the technology controlling team in Belgium and work closely with several other financial teams like our Accounting Shared Services Center (ASSC).
• Business Partnering & Stakeholder Management: Act as a trusted partner to internal stakeholders, dedicating significant time to collaborating with the technology department and leadership teams.
• Support Technology Leadership Team: As a member of the technology management team, you’ll work directly with the CEO of Technology and provide financial insights that support the entire leadership team.

Limburg, onder verantwoordelijkheid van de IT Service Delivery Manager, ben je het eerste aanspreekpunt voor eindgebruikers in onze verschillende vestigingen.Als Service Desk Support Engineer (M/V) zal dit jouw missie zijn: Je luistert naar de eindgebruiker en komt met gerichte vragen zo snel mogelijk tot de kern van de zaak. Problemen los je, indien mogelijk, zelf tijdig op of je gaat ten rade bij je collega's van de 2de lijn.Je verleent een kwalitatieve en klantvriendelijke ondersteuning aan onze eindgebruikers. Je bent verantwoordelijk voor het verwerken van service en change requests.Je hebt kennis van O365, Active Directory, Citrix, Power.Shell, Win10, SCCM, TCP/IP Je staat in voor configuratie van handscanners, labelprinters, Cisco switchen en access points, … Je onderhoudt onze centrale ICT knowledge base. Je voert administratieve taken uit om onze systemen up to date te houden.Je helpt mee met de opzet van nieuwe filialen (netwerk , printer en computerconfiguratie). Je bent bereid te werken in een permanentiesysteem met beurtrol.Je voert lokale interventies en algemene controles uit in onze vestigingen.

Technical CAPEX Buyer

For one of our clients I am seeking an experienced CAPEX Buyer with technical background in the chemical sector or industry.As part of the procurement team you are reporting to the head procurement manager.

Responsibilities:

• Oversee the entire procurement process for CAPEX and cash fixed costs.
• Aim to reduce cash fixed costs, ensure supply security, and optimize working capital.
• Implement procurement strategies to enhance cost efficiency
• Ensure business continuity by monitoring demand and tracking suppliers.
• Develop specifications and scope for equipment, materials, and services.
• Critically review site/user demands and requisitions.
• Conduct market research to find the best opportunities and partners.
• Evaluate suppliers based on quality, service, reliability, safety, and other performance metrics.
• Coordinate technical evaluations with other disciplines.
• Negotiate to secure high-quality merchandise and services at the lowest price.
• Benchmark prices and commercial conditions for competitiveness.
• Prepare and issue purchase orders.
• Ensure timely deliveries through adequate expediting.
• Develop and execute action plans to lower stock levels and ensure timely stock replenishment.
• Evaluate and monitor supplier performance.
• Maintain a preferred vendor list.
• Achieve cost savings while supporting safe and reliable site operations.
• Implement and execute contract renewal strategies to ensure timely renewal.

Jouw rol:.Als Account Manager krijg je een brede commerciële verantwoordelijkheid voor een diverse klantenportefeuille, waaronder OEM’s, dealers en grote eindgebruikers.Je zal instaan voor de regio Antwerpen Noord tot Gent..

Je rapporteert rechtstreeks aan de Service Delivery Manager..

Issue supplier tender inquiries, evaluate responses, and perform comparative analyses..Source, select, and negotiate procurement packages, prioritizing quality, price, terms, delivery, and service with suppliers and contractors..

Met WOW producten en WOW services.JobomschrijvingBen jij een gedreven professional die graag de touwtjes in handen heeft?Wij zijn op zoek naar een Customer Care Key Account medewerker om onze klantdossiers volledig te beheren.Jouw missie is om ervoor te zorgen dat bestelde goederen tijdig bij onze klanten worden geleverd.Als spilfiguur in onze after sales communicatie naar professionele klanten (Nederlandstalig en Franstalig), neem je de leiding in het administratieve proces en zorg je voor een vlotte afwikkeling van de dossiers.

Jouw rol: Als Account Manager krijg je een brede commerciële verantwoordelijkheid voor een diverse klantenportefeuille, waaronder OEM’s, dealers en grote eindgebruikers.Je opereert zowel in de directe verkoop (“factory deliveries”) als in de “after market” en richt je op sectoren zoals zware industrie, bouwmaterialen en cold stores.

Senior Project Manager IT Integratie voor Fusies & Overnames binnen het EMEA IT Service Delivery Team voor bedrijven in Duitsland/Europa.Je verantwoordelijkheden omvatten:.Functieomschrijving.Onze klant groeit door overnames.

You plan appointments and maintain appointment calendars..You assist the management team with all kinds of administrative tasks..You manage orders for office equipment, coffee and other supplies

Key Accountabilities

• Provide technical input to sales, front-office and audit employees as required.
• Act as Technical Lead between Global RBS Team and Local Knowledge Solutions teams and coordinate with Global RBS Scheme Managers to ensure the effective implementation of the programs in Benelux.
• Act as sole auditor or audit team leader on selected RBS schemes.
• Ensure effective delivery of social compliance/ ethical trade audits in line with RBS Global Procedures and any scheme requirements or client SOP
• Promote the SGS approach and RBS services at seminars and through presentations and articles.
• Technical review of reports from other social compliance auditors.
• Active development of relationships through existing networks and contacts.
• Lead and organize audit team before, during and after the audit for the related job.
• Mentor auditors and provide “on-the-job” training

.Design, develop functionalities present into the sprint backlog.Hierarchically reports to the Software Delivery Manager.. .Contribute to user stories.

Beschikbaarheid en disaster recovery.Proactief opvolgen gebeurt via monitoring, change management, capacity management, lifecycle management, service level management..

Ensuring value from vendors: Overseeing and enhancing relationships with Power BI development vendors (e.g., Plainwater), ensuring alignment with organizational goals and service delivery expectations..The Power BI Answer Person: Serving as the trusted resource for colleagues and business stakeholders regarding Power BI applications, reports, and dashboards..

.Oracle DB, MS SQL Server, Mongo.Proactief opvolgen gebeurt via monitoring, change management, capacity management, lifecycle management, service level management..Je neemt deel aan projecten.

Efficiency, as defined in the sourcing strategy.For the scope of sourcing/contracting/ordering assigned by the leading manager, you will:. .Collect the organization’s needs & technical requirements. .

Defining roles and responsibilities). 

In this way, you guarantee an efficient and reliable supply chain that meets the highest requirements in terms of quality and customer service..⎯ You guarantee effective and efficient production planning, taking into account the optimal stock of raw materials, production efficiency and minimum use of transport resources.